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“great service very comfortable”

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Sofitel Lyon Bellecour
Ranked #29 of 196 Hotels in Lyon
Certificate of Excellence
Reviewed 6 April 2008

3 nights stay, very comfortable, superb feather beds and excellent sound insulation. Central location within a walk away from restaurants and shopping. DIdn't try breakfast at 26 euros which I find hard to swallow. 26E for a coffee and a croissant.!The staff were very pleasant and prompt service when we had a problem with the in room safe.
Strange design of bathroom doors which don't shut but remain with a gap.

  • Stayed: March 2008, travelled as a couple
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1  Thank tarnvoyageur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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564 - 570 of 1,948 reviews

Reviewed 15 March 2008

This hotel is located in the heart of Lyon and is very difficult to find. The streets are all one way and if you miss the hotel, you must circle around the block through traffic that is busy at all hours of the daytime. Avoiding pedestrians and taxi’s that drive somewhat chaotically is a challenge. Once you arrive, the hotel is like any other big name hotel. It seems more suited to the business traveler rather than the leisure traveler. The rooms are all the same, clean and stocked with standard hotel furniture. The breakfast was large and filling but service was very poor. If you must stay in Lyon, this would do but there might be more charming places to stay.

  • Stayed: July 2007, travelled as a couple
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Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2008

stayed for 4 days for buiness. Nice location, overlooking rhone. near the old city. near all attractions.

  • Stayed: March 2008, travelled on business
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1  Thank mad.nomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2008

This is a large modern building overlooking the river. The entrance is rather odd with an Egyptian/Greek affect and very dim public spaces and bars. The bedrooms are terrific with clean lines, crisp modern decor and unfussy. Excellent bathrooms with superb detailing. The beds are very good indeed, spacious and comfortable.They are known as mybeds and you can buy the whole deal if you want to! Breakfast was expensive at 26euros but served on the 8th floor with very clear views of the river. It was of a very high standard, fresh coffee ( often a weak spot in hotels) and genuinely fresh juice and fruit as well as the usual pastries and brunch type food.You can eat here at dinner, a one star Michelin restaurant called The Three Domes, and the food is wonderful with efficient friendly service. The room could do without the canned music though.There is a more modest brasserie on the ground floor but as Lyon has so many good places to eat, search further afield. La Tassee nearby is very good.
There is an underground carpark which is 22 euros a day, far too expensive but necessary.

  • Stayed: March 2008, travelled as a couple
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2  Thank hermitcrabFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2008

This hotel was very nice, with the nicest bathroom ever--huge teakwood shower stall with a bench and both handheld and overhead showerheads and natural light through a window into the bedroom. The decor was modern and chic. The bed was topped with a featherbed; if you're not used to them, it's not that comfortable (I prefer a firmer surface). The lights and window shades are operable from the bed, which was great, and the shade blocks out the light completely when drawn.

My main complaint with the room was that it was so small there wasn't even enough floor space to do situps or pushups, and the hotel does not have a gym. Since the food in Lyon is so good, I was hoping to exercise to work it off!

The lobby, bar and breakfast room are all great, and the location is also terrific--you can walk everywhere from the hotel.

  • Stayed: December 2007, travelled on business
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1  Thank voodookitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2007

You can't be too picky with a 4-star hotel. It just has to be good, and this stay at the Sofitel Lyon was just that. No negatives.

The location, on the banks of the Rhone and about 2 minutes' walk from the Place Bellecour can't be beaten.

The room is a typical Sofitel room, very comfortable bed... cloud-beds we call them, good-sized room with a large flat-screen TV, well appointed bathroom (perfectly sized bathtub if you follow), enough towels, bathrobes, toiletries, etc.

Service is what made this so good, though. Check in... quick and efficient, friendly but not too friendly, and they had all the details right.
The bar (8th floor, nice view over Lyon) was also good, but I didn't like my glass of champagne coming on a tray that looked like a tombstone marked with the name of the champagne on??? Good service, though.

We didn't try the restaurant.

Breakfast, was both good (the scrambled eggs were fresh) and the service, again, excellent.

Etc. etc. etc. it's not often we find nothing to criticise in a hotel, but this is one, well done, Sofitel.

  • Stayed: November 2007, travelled as a couple
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3  Thank ET_n_Mungo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2007

We were very impressed with the atitude of the staff and the overall standard of the hotel. This is obviously very much a business hotel but as we were staying during the weekend we were offered a very reasonable upgrade. We dined in the Three Domes restaurant which was a wonderful experience both for the food and the views from its eigth floor position.

  • Stayed: July 2007, travelled as a couple
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2  Thank bracewell68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Lyon Bellecour

Address: 20 quai Docteur Gailleton, 69002, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Lyon
#13 Business Hotel in Lyon
#20 Luxury Hotel in Lyon
#28 Romantic Hotel in Lyon
#28 Family Hotel in Lyon
Price Range: £128 - £274 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Lyon Bellecour 5*
Number of rooms: 164
Official Description (provided by the hotel):
Located on the banks of the Rhône river near the Vieux Lyon, World Heritage Site, Place Bellecour, Parc de la Tête d'Or and the city's countless museums and cultural attractions. With 164 sleek rooms and panoramic suites, a renowned Michelin-starred restaurant "Les Trois Dômes", a contemporary brasserie "Le Silk", two fashionable bars "Le Light Bar" and "Le Mehlor", with an indulgent hotel spa and a high tech fitness center, this luxury Lyon hotel is ideal for the discerning business or leisure traveler. ... more   less 
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Also Known As:
Sofitel Lyon Bellecour Hotel Lyon
Lyon Sofitel
Accor Lyon

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