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“Great service and location”

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Sofitel Lyon Bellecour
Ranked #25 of 193 Hotels in Lyon
Certificate of Excellence
London, United Kingdom
Level Contributor
60 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great service and location”
Reviewed 23 April 2014

This hotel is located right by Place Bellecour. We got an excellent price for a river view room and had a lovely one night stay. We were treated so well. We were offered a welcome drink for 2 (glass of champagne!) and we also had an really nice Easter chocolate egg put into our room during our absence, a delicate touch. The top floor bar overlooking the river is definitely worth a visit, or two... We were given a room on the 6th floor good for a better view of the river. I believe the hotel is being refurbished gradually and the first three floors have been done so far. So of course our room felt a little bit aged in the style but the standards were very good. The common areas look fabulous having been freshened and I am sure the rooms will do too. Thank you very much.

Room Tip: Rooms on first 3 floors have been refurbished. Rooms on top floors have better view of the river. Yo...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Noel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExperienceClient, Guest Relations Manager at Sofitel Lyon Bellecour, responded to this review, 12 May 2014
Dear Noel,

We thank your for this nice comment on your stay.
We hope to see you soon back in Lyon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,798 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (113)
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English first
Washington DC, District of Columbia, USA
Level Contributor
105 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 14 April 2014

I've been working my way through the top hotels in Lyon and, for now, the Sofitel is at the top of my list. The rooms are of high standard, the 8th floor restaurant has a breathtaking view and the breakfast served in that same restaurant is prime too. The fitness center is one of the better hotel ones I've seen, especially in Lyon. Obviously the location is unbeatable, right downtown and by the Rhône river. I love the steam bath and the free wifi, of very acceptable speed, is a welcome bonus. Did I mention the contents of the minibar are free in my room? Nice surprise. In short, so far so good. It's only my first night there so I may come back if I find an unpleasant surprise but for now, don't hesitate.

Room Tip: Get the river view, it's worth the supplement.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelingTartar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExperienceClient, Guest Relations Manager at Sofitel Lyon Bellecour, responded to this review, 12 May 2014
We thank you for this very kind comment on your stay at Sofitel Lyon Bellecour.
We hope to see you soon back in Lyon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Irvine, California
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 April 2014

I have visited this great city about ten years ago, and have been wanting to return. The Hotel is located on the banks of the Rhone river, also walking distance to the Soane. Lyon was a great city already in Ancient Roman times, and you can visit the ruins at the Roman museum. But I wanted to return to Lyon for the great cuisine. This hotel is a step up from the Novotel, part of the same chain. The rooms are extremely comfortable and charming and there is no noise from the street. The staff is friendly and knowledgeable. The Concierge, Sebastien, was extremely helpful arranging a tourist walking tour and making dinner recommendations. This hotel is joined with a travel agency who were helpful making train reservations back to Paris. The city is a must see for adventurers. I highly recommend this hotel for wine lovers. It is at that point between Burgundy wines and the Rhone wines.

Room Tip: All rooms are great. No street noise.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExperienceClient, Guest Relations Manager at Sofitel Lyon Bellecour, responded to this review, 12 May 2014
Dear Stephen,

We thank you for this very kind comment on your stay at Sofitel Lyon Bellecour.
We hope to see you again very soon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holt, Norfolk
Level Contributor
231 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 7 April 2014 via mobile

This is a well positioned hotel in central Lyon, just 5 minutes to the old part which is full of inexpensive and fun bars and restaurants. The hotel has had a serious contemporary make over in the public areas (reception, bar and restaurant). The rooms are 4 star and are in need of an upgrade. We had a room overlooking the river and it was delightful. Well equipped. Good bed, sheets, towels. The 8th floor is where breakfast is served and if you are kucky as we were with the weather, then its really a 10/10 view. I have rated this hotel 5 star as whilst the rooms are 4 star everything else including the staff was definitely top grade.
over in the public areas

Stayed April 2014, travelled as a couple
Helpful?
Thank HughDownie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExperienceClient, Guest Relations Manager at Sofitel Lyon Bellecour, responded to this review, 12 May 2014
We thank you for this very kind comment on your stay at Sofitel Lyon Bellecour.
We hope to see you again very soon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brazil
Level Contributor
66 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 March 2014

Hotel well located, close to metro stations and a few meters from the tourist point of interest in the city: the old town. The reception service, through concierge service and attention given by the room, deserves five stars. Rooms very comfortable with noise and anti Automatic window blinds. Gigantic bed, soft. Bathroom with forever, but with seal products Hermès. And if, after all this, anything you please, at least try a breakfast on the eighth floor of the hotel, enjoying delicious delicacies, with a stunning visual backdrop. Advise for everyone! Vive la France!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mocreu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExperienceClient, Responsable relations clients at Sofitel Lyon Bellecour, responded to this review, 27 March 2014
Dear Guest,

Thank you for this comment. Your satisfaction is a real reward for us!
We hope to see you soon.
Best wishes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Lyon Bellecour

Property: Sofitel Lyon Bellecour
Address: 20 quai Docteur Gailleton, 69002, Lyon, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Lyon
#13 Business Hotel in Lyon
#18 Luxury Hotel in Lyon
#28 Family Hotel in Lyon
#28 Romantic Hotel in Lyon
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Lyon Bellecour 5*
Number of rooms: 164
Official Description (provided by the hotel):
Located on the banks of the Rhône river near the Vieux Lyon, World Heritage Site, Place Bellecour, Parc de la Tête d'Or and the city's countless museums and cultural attractions. With 164 sleek rooms and panoramic suites, a renowned Michelin-starred restaurant "Les Trois Dômes", a contemporary brasserie "Le Silk", two fashionable bars "Le Light Bar" and "Le Mehlor", with an indulgent hotel spa and a high tech fitness center, this luxury Lyon hotel is ideal for the discerning business or leisure traveler. ... more   less 
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Also Known As:
Sofitel Lyon Bellecour Hotel Lyon
Lyon Sofitel
Accor Lyon

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