On the plus side, the staff are friendly, efficient and helpful. For me, the location is also very convenient as I have a client across the road.
I had a junior suite which was decorated in a sort of faux 70s style. The cream, pebbledash walls are, though, everywhere. The suite was quite noisy -- it sounded as if a football game was going on above me for much of the evening. The furniture was worn and the room was not very clean -- I found several hairs in the bathroom and the carpet would have benefitted from a thorough clean. However, I considered myself lucky: my colleague found faeces (presumably from the previous guest) in his toilet.
The gym room is about standard for Lyon but that is not good. Three cardio machines and a multigym is really not good enough.
The Internet just does not work. The staff said that the problems were a result of offering free internet and every guest now logging on but don't bother paying for the "fast option". That doesn't work either. How is it possible for a business hotel in France's second city to have worse connectivity than most hotels in Central Africa?
The espresso machine in the room was nice. The restaurant was fine and the free drink because of my Accor Silver card was very welcome but when I'm travelling for work, email matters more.More
- Free Wifi