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“Convenient location”

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Mercure Lyon Centre Chateau Perrache
Ranked #37 of 196 Hotels in Lyon
Reviewed 12 April 2013

Very conveniently located right beside the Perrache station if you are travelling via rail.
We had requested a room on the other side of the station so we weren't too bothered by the noise of the trains.The rooms are spacious with all the necessary furnishings however keep in mind the rooms are a little worn. The front desk staff were very helpful when we had a medical emergency around midnight & managed to find us a doctor to come to the hotel.

Room Tip: Request a room away from the station if you are a light sleeper
  • Stayed: August 2012, travelled as a couple
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1  Thank Wanderlust4217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this reviewResponded 30 October 2013

Dear Guest

Thank your for having taken the time to give us your views in our hotel.

My team and I are very grateful for your remarks concerning the quality of our services. They will encourage us to maintain our efforts so that the services we provide for you fully meeti your expectations.

I have to inform you that he hotel will enter a phase of full renovation in 2014. I hope I will have the pleasure to welcome your and make you rediscover the hotel

Looking forward to welcoming your,

Yours sincerely,

Marta Pardo-Badier
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (980)
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137 - 143 of 981 reviews

Reviewed 26 March 2013

I have stayed in the Hotel in the end of January. It was quite a great suite, I guess all the rooms in the hotel are suites. Very spacious with your own fire place and all the luxuries. I highly recommend it to anyone staying in Lyon.

Room Tip: All rooms are great, being the hotel a chateaux.
  • Stayed: January 2013, travelled on business
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Thank Ghaith81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this reviewResponded 30 October 2013

Dear Guest

We thank you very much for the comments your transmitted to us concerning the quality of services your experienced during your stay.

We are very pleased to know that your enjoyed your stay among us and want to thank you for the congratulations you've made about our services and our team.

Looking forward to welcome you shorlty,

Yours sincerely,

Marta Pardo-Badier
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2013

The hotel is located right beside the Perrache station which has the expected draw backs at night (though the noise isn't thát bad). It also makes it ideally located on a public transportation hub. On foot you are a fifteen minute plus walk from Vieux Lion, maybe half an hour from the good restaurants so keep that in mind. The rooms are very dark and old style but comfortable enough if you only use the hotel as your starting point. Breakfast is a good sized buffet - nothing special but everything is there.

  • Stayed: March 2013, travelled with family
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Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this reviewResponded 30 October 2013

Dear Guest

Thank you very much for the comments our transmitted to us concerning the quality of services your experienced during your stay.

We are very pleased to know that you enjoyed your stay among us and want to thank you for the congratulations you have made about our services and our team.

Hoping to welcoming you back soon, we will be careful and will give you entire statisfaction.

Yours sincerely

Marta Pardo-Badier
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2013

We were very pleased with the Château Perrache – the exterior has a lot of history to it (the old Hotel Terminus of Klaus Barbie’s Gestapo fame), just next to the main Perrache rail station, and the interiors have a kind of historical elegance. It is super-convenient for people who have come by train, and the extremely attractive walkway from the rail station to the Place Carnot and beginning of the Rue Victor Hugo, with the big carparks and stops for all the trams and buses along the way, makes it very convenient for sightseers to get to the Presqu’île shopping and churches and the Vieux Lyon old town just across the Saône. We evidently got in for some kind of promotional special, because the weekend price (with the normally supplemental breakfast thrown in) was really attractive, and when we decided to stay on they happily extended their weekend rate for us into the week. The restaurant Belles Saisons was reasonably priced and, whilst not truly Lyonnais fare, very good, in our view. The classic Brasserie Georges is right on the other side of the rail station.

  • Stayed: March 2013, travelled as a couple
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1  Thank dpeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this reviewResponded 30 October 2013

Dear Guest

Thank you for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shorlty

Yours sincerely,

Marta Pardo-Badier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2013

This is definitely a business hotel, not for tourists. On our recent trip to Lyon we thought we were going to be within walking distance of the train station, which we were, but the trains we were taking on our trip came into the other station. Without a car this hotel is remote from good restaurants, and tourist sights. We were able to navigate with the Metro and buses, but it would have been more fun staying more in the middle of town. The hotel service and room was great as was the restaurant on the first night of our stay.

  • Stayed: March 2013, travelled as a couple
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Thank jean e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this reviewResponded 30 October 2013

Dear Guest

Thank you for having taken the time to give us your views on your stay in our hotel.

I noticed that find the hotel too far from the center of the town..
Indeed the hotel is located on the Esplanade Station perrache, essential asset for all guests arriving by TVG since we are 2 minutes walk from the train station and the city center of Lyon.

I hope I will have the pleasure to welcome you personally to make your rediscover the hotel and then earn your trust.

Looking forward to welcoming you.

Yours sincerely

Marta Pardo-Badier
General Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2013

If you need Internet, don't stay here. They have a goofy system that requires you to re-login every 15 minutes, and about 65% of the time the login does not work. Also, no parking unless you want to pay. The rooms were OK, but nothing special. The front desk was more or less indifferent, but did answer all relevant questions. For me, the Internet problem was severe, since we were in the middle of business negotiations, and to keep getting disconnected was a pain. There is no technical reason for this type of irritation.

Room Tip: Rooms in middle facing courtyard and super quiet.
  • Stayed: March 2013, travelled on business
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1  Thank Edward R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this reviewResponded 30 October 2013

Dear Guest

Thank you for having taken the time to give us your views on your stay in our hotel.

We are sorry that the services did not meet your expectations and we beg your to accept our sincerest apologies.

I noticed that met problems with internet during your stay. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when your next stay among us.

Looking forward to welcoming you.

Yours sincerely

Marta Pardo-Badier
General Manger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2013

This hotel is located next to the SCNF railway station at penache in lyon and close to a number of good restaurants within walking distance. If you are here on a business trip as i was it is a good location, which i found safe and easy to navigate on foot. If you have a car, there is an old town which you can see from the area up on a hill and i have it on good authority, that on a good day you can see Mont Blanc. The hotel itself is an old building but it is very clean and the staff clean it and give the rooms fresh towels every day. The breakfast is a buffet set-up with eggs, bacon,sausages, cheese, cereal, ham, bread and pastries and is very good. The rooms are small, don't expect to walk into a large room. But they are comfortable and clean, with TV and coffee making facilities, mini bar and free wifi. You go through your external door into a dressing area, bathroom to the left in my case small but clean, a door to the bedroom and thats it. the bed fills the bedroom area. But its comfortable. As the hotel is old french type, the floor outside the room is suspended, meaning it creaks and groans when you walk down the corridors.

Room Tip: Room 429 is quiet, but it faces into a courtyard and the rest of the building. But the other rooms c...
  • Stayed: March 2013, travelled on business
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1  Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this reviewResponded 30 October 2013

Dear Guest

We want to thank your very much for the comments your transmitted to us concerning the quality of services you experienced during your stay.

We are very pleased to know that you enjoyed your stay among us and want to thank you for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shorlty,

Yours sincerely,

Marta Pardo-Badier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Lyon Centre Chateau Perrache

Address: 12 cours de Verdun Rambaud | Esplanade de la gare, 69002, Lyon, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#25 Luxury Hotel in Lyon
Price Range: £74 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lyon Centre Chateau Perrache 4*
Number of rooms: 120
Official Description (provided by the hotel):
Art Nouveau building, listed as a historical monument, located in the centre of Lyon. The hotel is close to the Perrache TGV railway station, a 10mn walk from place Bellecour, close to all public transport. The reception lobby has been renovated in 2009. Most of the rooms have been renovated in 2008. ... more   less 
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Also Known As:
Mercure Lyon

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