The location is excellent, the staff is very friendly and helpful, except the tall middle aged brunet man, who didn’t want to speak English. I’ve written “didn’t want” because I won’t believe that a 4 stars could hire people for its front desk who don’t speak English.
The exterior of the hotel is pretty good and well conserved, but I wouldn’t say the same about the interiors, even though the rooms were repaired recently. This reparation didn’t touch the corridors, neither door nor bathrooms were repaired. The water closet was a bit smelly, the balcony –there was a very nice view to the Basilica, by the way- hasn’t been cleaned for ages: it was full of spiders with theirs webs. There were several international channels on the TV, a minibar full of snacks and soft drinks, and a kettle with tea and coffee facilities.
- Official Description (provided by the hotel):
- Art Nouveau building, listed as a historical monument, located in the centre of Lyon. The hotel is close to the Perrache TGV railway station, a 10mn walk from place Bellecour, close to all public transport. The reception lobby has been renovated in 2009. Most of the rooms have been renovated in 2008. ... more less
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- Also Known As:
- Mercure Lyon