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“Clean rooms friendly staff”

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Ibis Lyon Part Dieu Les Halles
Ranked #60 of 194 Hotels in Lyon
GreenLeadersSilver level
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Clean rooms friendly staff”
Reviewed 1 September 2014

As always, Ibis hotel has very clean rooms and friendly staff! This was my next experience with Ibis, after trying it in Constanta, Romania, Amsterdam, Holland. In all the places I have been Ibis had clean rooms, friendly staff an very warm atmosphere. Recommend it!

  • Stayed October 2013, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Bard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,454 reviews from our community

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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
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English first
Level 3 Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 July 2014

Great location, next to Metro stop and easy trip to old town. We had a room with a double and a single bed and there was plenty of room to move around. Very clean. Great breakfast buffet. We got a very good deal through Accor Hotel Group under $100. Would definitely stay again and will recommend to others.

  • Stayed May 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank AussieGem010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jock in Brum
Level 6 Contributor
107 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 17 June 2014

We were surprised how expensive this place was compared to other Ibis we have used, but booked anyway as it was super convenient for the TGV station (our reason for the overnight say).

The downstairs is really well set out and pleasant. Both restaurant and bar are modern and inviting, we enjoyed a couple of drinks and the buffet dinner was good value for money. The staff was cheerful and provided good service.

The big problem was the room. We had 2 (cabin baggage sized) cases, a rucksack and a back pack and once installed we were unable to move around the room, get to the bathroom or get into bed without climbing over them. The bathroom was smaller than the one on the over night ferry we took to the Hook of Holland and the loo roll was nasty.

The bed is super short, to fit in the tiny room, and they have employed some kind of synthetic mattress cover that makes strange noises when you move. It was a hot night and they have no air conditioning and the window will only open a tiny crack. The upshot of this was the equivalent of trying to sleep in a sauna.

My husband went downstairs about 2am and fetched a pint of ice cubes and fashioned ice packs with the tiny bath towels provided. I dozed on and off for three hours under a wet towel.

I mentioned all this to the cheerful chap at check out, and he said sorry, but kept trying to get me to agree that we had had a good stay. Three times he pushed it and three times I refused to accept that it had been anything else but awful.

Maybe better in winter.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1 Thank Jart_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Luc R, Directeur at Ibis Lyon Part Dieu Les Halles, responded to this review, 1 July 2014
Dear Sir Jart_7,

First of all, we want to thank you for having taken the time to share your experience at Ibis Lyon Part Dieu Les Halles.
We are sorry that the room didn't meet your expectations. We know that our air cooling system is not comfortable enough during heat waves and peaks in temperature, that's why it will be replaced by a better air-conditioning equipment in the next weeks. FYI, we lend our customers a fan on request, pending completion of the renovation works. We also offer ice and fresh water for free, as mentioned.
Just one more point : we use synthetic under-sheet because of hygiene concerns.
Despite these incidents, we hope you enjoyed your stay in Lyon, and we hope to welcome you again in the future.

Best regards
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, British Columbia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2014

The people were very friendly and helpful.
I needed a place for an overnight stay after a long flight, preferably within walking distance of the train station. This hotel filled the bill very nicely. The rooms are pretty small, but provide all the necessities.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels

Thank Pauline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Lyon Part Dieu Les Halles

Property: Ibis Lyon Part Dieu Les Halles
Address: 78 rue de Bonnel, 69003, Lyon, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #60 of 194 Hotels in Lyon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Lyon Part Dieu Les Halles 3*
Number of rooms: 216
Official Description (provided by the hotel):
The Ibis Lyon Part Dieu Les Halles hotel is in the center of Lyon, opposite the Halles Paul Bocuse and a stone's throw from Lyon Part-Dieu (shopping center) and the auditorium. A 10 minute walk from the train station and 35 minutes from the airport on the Rhonexpress, the hotel is ideal for business, urban or cultural stays (Bellecour, Hotel de Ville and Old Lyons are 15 minutes away on the metro-tram). 216 Renovated rooms, round-the-clock reception, bar and ibis kitchen restaurant. Free WIFI. ... more   less 
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