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Mercure Lyon Centre Beaux Arts
Ranked #11 of 194 Hotels in Lyon
Certificate of Excellence
Reviewed 31 May 2014

Just came back from Lyon and I have to say I loved this hotel. The staff was friendly and really helpful, especially Yohnny. I hope I spelled his name correctly, since he did not spell it with a (J). The staff answered all my questions and helped arrange a taxi for 5 am to the airport. The location of the hotel is close to the restaurants, metro and shops.

In regards to anything negative about this hotel, I just cannot think of a thing.

  • Stayed: May 2014, travelled with family
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2  Thank JudyV409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECTION_MLBA, Directeur général at Mercure Lyon Centre Beaux Arts, responded to this reviewResponded 16 June 2014

Dear guests,

Thank you for giving us your feedback following your stay in the Mercure Beaux-Arts.

We are happy that you enjoyed the quality of service proposed, especially by Yohann ;)

We hope we will have pleasure to welcome you for your next visit in Lyon.

Regards

Anthony BEZIN
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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415 - 421 of 1,052 reviews

Reviewed 27 May 2014

Good location with public underground parking nearby (Republic). Old hotel but well maintained, minimal staff however. Air conditioning was not very effective. Large, comfortable bathroom. Easy to find.

  • Stayed: May 2014, travelled as a couple
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2  Thank Zuluquebec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECTION_MLBA, Directeur général at Mercure Lyon Centre Beaux Arts, responded to this reviewResponded 3 June 2014

Dear guests,

We thank you for your feedback thanks to your stay in our hotel.

Our team tries as much as possible to propose a perfect journey to all our guests. We understand unfortunately that you were not satisfied by some aspects of your stay and we sincerely apologize for that.

As you noticed it, we faced some issues with the air conditioning. Those issues have been recently fixed and we hope we will have pleasure to welcome you back in our hotel.

Kind regards

Anthony BEZIN
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014 via mobile

I spent a couple of days in this hotel. It is placed in a great position, the rooms are modern and super clean. The staff is really friendly, helpful and smily (really rare around the word...). I will definitely come back :)

Stayed: May 2014, travelled solo
3  Thank frago_78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECTION_MLBA, Directeur général at Mercure Lyon Centre Beaux Arts, responded to this reviewResponded 21 May 2014

Dear guest,

Thank you for your comment. It encourages all our team to improve the quality of service proposed.

I hope I will have pleasure to welcome you personally for your next stay in our hotel.

Kind regards

Anthony BEZIN

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Reviewed 9 May 2014

Stayed here for a few days whislt visiting family. The hotel itself is lovely, clean and modern. Great location for exploring the centre of the city and a great view over the square in front of the hotel. The staff were all very friendly, particularly Pauline who helped arrange taxis to the airport without any fuss and was very helpful.

  • Stayed: May 2014, travelled with family
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3  Thank Alexandra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECTION_MLBA, Directeur général at Mercure Lyon Centre Beaux Arts, responded to this reviewResponded 12 May 2014

Dear guests,

We thank you for giving us your feedback concerning your stay in the Mercure Beaux Arts.

I am happy that you enjoyed the service proposed by our team. It encourages us to continue our efforts in this way.

We hope we will have pleasure to welcome you back iin our Mercure hotels,

Anthony BEZIN
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

This was my last hotel stay of 5 cities in italy and france. Great way to finish with the best. If you want to see Lyon this is the place to stay in the middle of everything. Was a long way from airport for flight home but in the bat location for walking around Lyon and enjoying this nice city. Great food and really good people. Room looked out over beautiful fountain and modern and meat with great waterfall shower! Would stay here in a heartbeat

  • Stayed: April 2014
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2  Thank Gelliott415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECTION_MLBA, Directeur général at Mercure Lyon Centre Beaux Arts, responded to this reviewResponded 23 April 2014

Dear guests,

I really thank you for giving us your feedback thanks to your stay in our hotel.

We are happy that you enjoyed your stay and the confort of our entirely refurbished rooms.

Moreover, we still believe that the quality is based on the service proposed by our staff. We really appreciate that you could enjoy it.

We hope we will have pleasure to welcome you back in our hotel.

Kind Regards

Anthony BEZIN
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed yesterday
Google Translation

Room Tip: Chambre avec un grand lit et située en bout de couloir.
See more room tips
  • Stayed: January 2018, travelled as a couple
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Review collected in partnership with Mercure Hotels
Thank pineau1963
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed yesterday
Google Translation

  • Stayed: January 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Lyon Centre Beaux Arts

Address: 73 rue du President Edouard Herriot, 69002, Lyon, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon > Cordeliers - Jacobins
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#7 Romantic Hotel in Lyon
#8 Luxury Hotel in Lyon
#9 Business Hotel in Lyon
Price Range: £78 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lyon Centre Beaux Arts 4*
Number of rooms: 76
Official Description (provided by the hotel):
In a beautiful 19th century building in the Lyon style of architecture, this Art Deco hotel is located in the heart of the peninsular between the Rhone and Saone rivers (the Presqu'ile), at the beginning of streets dedicated to shopping and pedestrians.The tourist sites of Vieux Lyon (the old city) are 3 minutes away on foot. Public parking available 100 metres from the hotel. ... more   less 
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Also Known As:
Mercure Lyon Beaux-Arts Hotel Lyon
Accor Lyon Beaux Arts

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