Stayed here for a couple of nights mid June. Well located in the old city by the river. Our room faced the river, was quiet and tastefully decorated.
Staff varied in their friendliness some were great and others were pretty indifferent.
One negative was that I left behind 2 leather jackets in the wardrobe. I was back in Lyon 2 weeks later when it dawned on me that I had forgotten them, so went directly to the hotel. I don't know what effort they had gone to to contact me but I wasn't aware of any. Anyway the girl on the counter discovered that yes they were there and went out the back and presented me with a plastic bag. The jackets hadn't even been folded up they were completely crushed into the bag.
While pleased to have retrieved my property I was completely unimpressed with the lack of care.
- Official Description (provided by the hotel):
- The Phenix Hotel is the only one in Lyon situated on the edges of the Saone, in the heart of the old Lyon, district classified in the world heritage by the Unesco. The Phenix Hotel opens the doors of its ancient house Renaissance on 36 rooms, with air conditioning and individual heating, bathrooms equipped with hairdryer and towel dryer, mini bar, safe, flat-screen TV, Canal + and Canalsat, free access to WIFI, telephone, room service, coffee-tea-cakes in the room, with rooms all renewed, of which 10 deluxe rooms with a privileged view on the Saone River. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Booking.com, Hotel.de, Agoda and Travel Republic (UK) so you can book your Le Phenix Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Le Phenix Lyon
- Hotel Le Phenix