We had booked to stay at The College Hotel but on arrival they had processed our reservation incorrectly and didn’t have a room for us. We were basically palmed off to the Phenix for the night and were told it was “a nice 3 star hotel facing the river with a duplex room”.
Our allocated room was indeed a duplex which basically means 2 inferior rooms rather than 1 inferior room. The room was located at the top of a winding staircase so beware if you are infirmed. Our view from the lower floor was of a wall. No idea what the view from the 2nd window was like as we are both average in height and couldn’t see out of it as it was positioned above the stairs leading to the bedroom!!
The layout of the lower floor was a sofa facing a desk with a TV on the wall and the bathroom. The bathroom was a hideous lobster colour and be warned if you are taller than 5ft 8 you are going to struggle to stand up for a shower!
The bedroom was like an attic room witha sloping roof, furnished simply with a double bed and 2 bedside tables. We stayed at the end of May 2008 and the room was very warm and stuffy; we were unable to open the window (contrast of being a bonus to be short for the shower you would need to be 7ft tall to open the window) – and the air conditioning was completely ineffective. Negotiating the stairs to use the bathroom in the dark also proved dicey (unless you wanted to wake your partner by putting the light on of course).
One positive was that the room had a safe and was clean.
After returning from breakfast at around 11.00 a.m. we couldn’t gain entry to the hotel as the main entrance was locked and no-one was manning the reception. We buzzed constantly for at least 5 minutes before a receptionist returned to the desk and let us in.
All in all we were not impressed and on the strength of our room would not recommend it.
- Official Description (provided by the hotel):
- The Phenix Hotel is the only one in Lyon situated on the edges of the Saone, in the heart of the old Lyon, district classified in the world heritage by the Unesco. The Phenix Hotel opens the doors of its ancient house Renaissance on 36 rooms, with air conditioning and individual heating, bathrooms equipped with hairdryer and towel dryer, mini bar, safe, flat-screen TV, Canal + and Canalsat, free access to WIFI, telephone, room service, coffee-tea-cakes in the room, with rooms all renewed, of which 10 deluxe rooms with a privileged view on the Saone River. ... more less
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- Also Known As:
- Le Phenix Lyon
- Hotel Le Phenix