We are just back from a business trip to Lyon where we spent three nights at the Phenix. The hotel is reasonably well located; that is about the most positive thing I can say. My estimation is that it was redecorated in the 70 and cries out for a revamp. It all looks tired and the rooms are the most inspiring I have seen in a long time. Very, very mediocre and not cheap for what they offer. Breakfast is entirely uneventful and staff range from extremely nice to pretty awful. A very unfriendly and totally inefficient lady at the front desk in the morning of 25/11 made us to miss our first meeting in the morning after refusing to book a taxi in advance and claiming that there will be no problems to get one on the spot. As one can imagine when a big EU meeting is being hold in town, we had to wait for 50 min for a cab to turn up.
I would only use this hotel if on business on a budget. Under no circumstance bring anyone here with romantic intentions; it will be the end of the affair!!!More
- Free Wifi