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Warwick Reine Astrid - Lyon
Ranked #36 of 196 Hotels in Lyon
Reviewed 1 December 2013

Hotel La Reine Astrid is your place! Perfect suites with a lot of working room.
Wifi is fast and stable.
Breakfast is surprising because it takes some time to find out where the cheese is;) The location is super, close to the parc.

  • Stayed: November 2013
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Thank Renegerl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliAfshar, Directeur général at Warwick Reine Astrid - Lyon, responded to this reviewResponded 17 December 2013

Dear « Renegerl »,

Thank you very much for having taken the time to share your comments about our property with Tripadvisor’s travellers. I’m glad to read that you appreciated our services and particularly the layout of our rooms as well as our location just in front of the Beautiful Tête d’Or park. Thank you also for your nice comment in regards to the full buffet breakfast selection. We were honored to receive your kind words and compliments and hope to be able to welcome you again in the near future !

Ali AFSHAR
Directeur Général

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Reviews (663)
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151 - 157 of 664 reviews

Reviewed 1 November 2013

This hotel provides spacious suites with all that one can need. I managed to get a suite with two balconies so that I could take some fresh air without leaving the suite. My only problem was that the suite was warm, about 25 degrees Celcius, and the air condition was not sufficient to cool down this huge suite. Otherwise I was very satisfied with the rooms that were kept clean every day. Breakfast was a very nice experience, it was not a typical French breakfast, but more like a continental breakfast that gave me a good start of the day. The staff was very friendly, and advised me on restaurants and ordered taxis whenever I needed it. Most of the time I travelled by bus however, there are bus stops just outside the hotel.

  • Stayed: October 2013, travelled on business
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Thank Kjell N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2013

There was a business trip so did not rate the hotel in terms of recreation. Time at the hotel almost did not spend a,but pleasantly that managed to a sauna and fitness. We got into an uncomfortable situation, found a way out of the hotel staff. We have not taken care of the rental car for earlier. As a result, free machines in the city remained. Not one! But, find a car for us, right outside the city, but we were happy.
So thank you to the staff!

  • Stayed: November 2012, travelled on business
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Thank Aleksandr_Os1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliAfshar, Directeur général at Warwick Reine Astrid - Lyon, responded to this reviewResponded 6 November 2013

Dear " Aleksandr_Os1",

I would like to thank you for having taken the time to share your experience with the members of Tripadvisor. I'm glad to know that you enjoyed your stay. Thank you also for mentionning the friendless of the reception staff. You can be sure that your nice comments has been shared with our team. I hope that we will have the pleasure to welcome you again in the near future maybe for a leisure stay this time !! Keep in mind that the city of Lyon offers many sightseeing for people on Holiday and also for businessmen who have a little time to enjoy the city !!

Best regards,

Ali AFSHAR - General Manager

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Reviewed 27 October 2013 via mobile

Stayed for two weeks at the Warwick and took an apartment. The room was very spacious and well appointed. Free wifi good kitchen and a quiet location. This hotel is outside the main tourist area but try the city bikes one registered you can take out a bike an be in the current in 10 min and most journeys are free.

  • Stayed: October 2013
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Thank Globalal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliAfshar, Directeur général at Warwick Reine Astrid - Lyon, responded to this reviewResponded 31 October 2013

Dear "Globalal",

Warwick Reine Astrid's team thanks you for taking time to share your experience in our hotel with Tripadvisor's travelers. I’m glad to know that you enjoyed your stay and mainly the layout of our suite with its functionality and also our location just in front of the Tête d’Or Park. The bus stop located in front of the hotel is very convenient. As you mentionned, the bike rental is also a very good way to discover the city of Lyon and it’s very easy to hire the bike through 300 stations in the city.
Looking forward to seeing you in Warwick Reine Astrid on your next visit to Lyon.
Ali AFSHAR – General Manager

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Reviewed 26 October 2013

Stayed here with a group of colleagues for 2 nights over a weekend. Hotel staff were friendly and efficient, service was very good. The hotel has a nice foyer and bar area leading out onto the garden with lots of seating outside, which unfortunately we were not able to enjoy as the weather was rainy.

The restaurant was nice and airy and food was excellent, as was the service. The rooms were large with a kitchenette with fridge, cooker and kettle just off the room. Only experienced this in US before, but useful if you have family with you. Nice seating area, parquet floor and views onto the garden (stayed in 402). Comfortable beds and great sleep. Household staff most helpful (I left an items in the room and the hotel staff posted it onto to me).

The hotel is within walking distance of the main railway station where you can get tram to airport. Old town about 20 minutes walk away. Once you orientate the metro, Massena or Brotteaux stops are 5-10 mins away. A 24hr all transport forms ticket was €5.60.

So much to see in Lyon, got to come back, Reine Astrid is just the base to see it from!

Room Tip: Upper rear floors with views onto the gardens, corner rooms have balconies. Front of hotel looks ont...
  • Stayed: October 2013, travelled on business
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3  Thank PeterADH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliAfshar, Directeur général at Warwick Reine Astrid - Lyon, responded to this reviewResponded 29 October 2013

Dear "PeterADH",

I would like to thank you for sharing your impressions about your stay with us. We are very pleased that you enjoyed the cozy atmosphere of the Restaurant “le Lounge “and it is true that our garden is a charming treasure that each guest find peaceful. Indeed, our suites are very comfortable as they are fully equiped and spacious, we are happy that you appreciated our bedding as we do care about good quality of our furniture. Taking care of our guest is the priority of the staff and they are grateful of all your good remarks. The Warwick Reine Astrid definitely has a good localization as it is just in front the wonderful “ Parc la Tête d’or” , close to the Brotteaux neighborhood very famous for trendy bars and restaurants, and the city center is only 15 min walks. We will be more than happy to welcome you again and to give you nice tips to visit Lyon, do not hesitate to take advantage of our Autumn package available at the moment on our website!
Best regards,

Ali Afshar - General Manager

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Reviewed 1 October 2013

The hotel looks to be what I can only describe as a converted managed living facility. The rooms were tolerable at best and not well maintained; dust and dirt in the corners, wall paper coming off, poor bed at best.
We were promised a smoking room with a terrace, when we checked in we got nothing even close; a standard room, non-smoking with no terrace/balcony. And when we attempted to reconcile, we were told the reservation section made a mistake and that a change to the room we wanted would be a different, higher cost. Nicely done management, you got more from us.
Breakfast was o.k. little more than something to fill the hole in your gut when you get up.

The only reason this was rated two marks was for the restaurant. That was the saving grace of the entire visit.

  • Stayed: August 2013, travelled as a couple
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Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliAfshar, Directeur général at Warwick Reine Astrid - Lyon, responded to this reviewResponded 7 October 2013

Dear “ Dan P”,
Further to your recent review, I am sorry to learn that your experience did not meet your expectations. I am truly disappointed by your bad experience. Please accept my most sincere apologies regarding your stay at the Warwick Reine Astrid. The experience you described does not reflect the quality of our services and standards. The satisfaction of our guests is our priority and it seems that we failed in your case. We really hope we could restore your confidence and I invite you to contact me personally during your next visit to Lyon.

In the meantime, please feel free to contact me for more details, I would be happy to discuss with you in order to clear everything up.
Kind regards,
Ali AFSHAR – General Manager

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Reviewed 7 September 2013 via mobile

I can do nothing but rave about this hotel. Having stayed in many hotels around the world, I've seen a lot and always never know what to expect, so I'm writing this In the hopes that others will find this useful. The long and short of it is that this is a great location to explore from (if you don't mind walking or taxis) and the room itself is really a 1 bedroom apartment. Heated towel rack, automatic window darkening shades, and other little details add to it. I highly recommend this hotel and will stay here if I ever return.

  • Stayed: September 2013
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Thank Cleveland88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliAfshar, Directeur général at Warwick Reine Astrid - Lyon, responded to this reviewResponded 27 October 2013

Dear Guest,
Warwick Reine Astrid's team thanks you for taking time to share your experience in our hotel with Tripadvisor's travelers. I’m glad to know that you enjoyed your stay and mainly the layout of our suite with its functionality. It’s true that the layout of the suite with the bedroom separated from the living room is very convenient for family stay & business stay ! Thank you again for your recommendation ! Looking forward to seeing you in Warwick Reine Astrid on your next visit to Lyon.
Ali AFSHAR – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Warwick Reine Astrid - Lyon

Address: 24 Boulevard des Belges, 69006, Lyon, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#15 Business Hotel in Lyon
#15 Family Hotel in Lyon
#24 Luxury Hotel in Lyon
Price Range: £76 - £354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Warwick Reine Astrid - Lyon 4*
Number of rooms: 88
Official Description (provided by the hotel):
The privilege of a suite between park and garden.The Warwick Reine Astrid - Lyon has a unique location opposite the Parc de la Tête d'Or andits lake, at the heart of the city'sfashionable 6th quarter anda few minutes from the Cité Internationale and Lyon Convention Centre.Open the door of one of the Warwick Reine Astrid's 88 suites and discover a true four star All Suites Residence and its luxury services. The 35 to 90m² suites have been fittedout with your comfort in mind and all havea living room, dining area and fittedkitchen. Whether you are on a business visit, family holiday or just away for the weekend, the Warwick Reine Astrid - Lyon is the ideal place for short and long stays. The Warwick Reine Astrid proposes a full range of luxury services to make your stay as pleasant as possible: room service, 24h business centre, Wi-Fi internet connection,fitness centre- with sauna, hammam and exercise machines - and private parking.The Lounge bar-restaurant offers a menu with creative and refined cuisine to seduce your appetite. You will enjoy the spacious calm of the large private garden, an ideal environment to enjoy our Chef's culinary creations for lunches or dinners. ... more   less 
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Also Known As:
Warwick Reine Astrid Hotel Lyon
La Reine Astrid Hotel
La Reine Astrid Lyon

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