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“Watch out for the cleaning staff” 2 of 5 bubbles
Review of Ibis Styles Lyon Centre Gare Part-Dieu

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Ibis Styles Lyon Centre Gare Part-Dieu
Ranked #12 of 193 Hotels in Lyon
Certificate of Excellence
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Watch out for the cleaning staff”
2 of 5 bubbles Reviewed 26 August 2014

The hotel was simple and clean and staff friendly. I realized I left a pair of new sandals in my room when unpacking my bag after returning home. I know exactly where I left them, but when I called the hotel, I was told simply that nothing had been given to them by the cleaning staff so thus I couldn't have left anything. Clearly they were nicked. Very disappointing.

Stayed August 2014, travelled on business
Helpful?
1 Thank Nic M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wassim B, Responsable réception at Ibis Styles Lyon Centre Gare Part-Dieu, responded to this review, 29 August 2014
Dear Mrs MILNES,

First of all, thank you for choosing our hotel for your stay from 14 to 22 of august in Lyon.
I have read your feedback about your stay and I am sorry about your sandals disappearing.
Please be assured that we had made our investigations and research in the housekeeping department : in the offices, room maids chariots, offices, the room 912 (again, after your call) and finally directly with the maid herself who assured us that nothing was found in your room on August 22 2014 during her shift.
I am confused because from one side, i am sure that you lost a valued object and it is very annoying for you not to know where it is, and on the other side we do not have any proof about any rob. In addition, the room maid who cleaned your room is a reliable person and works in our hotel since the hotel 's opening (october 2011).
Please be assured also that any object found in our rooms is methodically registered on our system, and its owner is called directly after in order to arrange the postage transfer.
I am at your disposal for any further information, I wish you would find your sandals back again and I hope to welcome you back in Lyon.
Yours Sincerely,

Wassim BARRAK - Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,060 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Market Drayton, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 August 2014

We've stayed in a few Ibis Styles hotels and so knew what to expect - a friendly welcome, helpful staff, decent breakfast (and lunch too if you're clever) included in the price and a clean & comfortable room. The hotel is in a great location, particularly if you're travelling by train! There's a tram stop almost directly outside the hotel too, so getting around this surprising and interesting city is easy peasy.

Easy to recommend, so I'll do just that!

Room Tip: We booked a larger room which was easily big enough for our family of 3.
See more room tips
  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MrF96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
130 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 19 August 2014

Great hotel for your travels in Lyon. Steps from the train station. Just make sure you exit the right way. It is located in a new building along with other properties. The breakfast is included and very satisfying with everything you could ask for, for breakfast. Rooms and bright and cool with the AC. It's a walk into town but not onerous. We found it worked well to drop off our bags and then explore the city. Also, lovely big mall close to hotel.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AnnaDM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxembourg City, Luxembourg
Level Contributor
397 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 bubbles Reviewed 2 August 2014

Just a 5 minute walk from the train station. The hotel is clean has an efficient team and good access to free internet. It was raining and the hotel has umbrellas available for their guests. The room was big enough, clean with a confortable bed. Very good shower. Breakfast was good and even had fresh fruit.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank WHL573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bern, Switzerland
Level Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 30 July 2014

room is not so small and clean but without slippers. Very very close to train station which is convenient to anywhere. And free wifi in hotel.

Breakfast is very simple, only simple can describe it~

飯店房間不算小,但飯店的備品除了洗手乳和洗髮沐浴乳二合一的之外,什麼都沒有,連拖鞋也沒有,早餐很簡單不算豐盛!但在早餐都要額外索取費用的城市來說,算是划算的飯店!
飯店有Lyon的地圖可免費索取,櫃檯人員也很友善!
有免費無線網路可用~

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank 小艾愛
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
100 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 28 July 2014

Cheap and cheerful. Staff friendly. The only issue was with regards to the breakfast timings. We were advised on check in at 3am that we could get food after the main breakfast timings. Great! In fact there is a poster in the lift advertising plus tard between 10.30 and 12.00. Arrived at 10.15 and stuff being cleared away: no option to have anything later. Slightly annoying.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank RoamingRobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Styles Lyon Centre Gare Part-Dieu

Property: Ibis Styles Lyon Centre Gare Part-Dieu
Address: 54 rue de la Villette, 69003, Lyon, France (Formerly Ibis Styles Lyon La Part-Dieu)
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #12 of 193 Hotels in Lyon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Styles Lyon Centre Gare Part-Dieu 3*
Number of rooms: 99
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