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“Out of town hotel with view of the river and great spa”

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Hotel Lyon Metropole
Ranked #18 of 193 Hotels in Lyon
Certificate of Excellence
Belgium
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Out of town hotel with view of the river and great spa”
4 of 5 bubbles Reviewed 26 November 2009

We spent a pleasant Thursday and Friday night here mid-November. Following the advice of other Trip Advisors, we asked for - and got - a renovated room away from the lifts. This was reasonably sized, correctly heated and had a sliding door onto a terrace overlooking the river. For the first time ever in my experience of standard hotel rooms, the w.c. was separate from the bathroom, a good idea. The hotel's strongest feature is probably its spa - a decent sized indoor swimming pool and outside a series of bubble baths linked by channels where you can swirl around in hot water even on a cool November morning. We also had a very satisfactory meal in the hotel restaurant, and the staff were uniformly pleasant, one of the receptionists being particularly helpful in helping us organise our visit to the sights of Lyon.

The calm of the hotel stems partly from the fact that it some distance from the old town and commercial centre, a 25 euro taxi ride from Part-Dieu TGV station. We became quite expert on the 10 minute no. 40 bus service to and from La Pêcherie in the old town, which stops right outside the hotel, and keeps going - infrequently - till late at night. A trolley bus ride takes you from La Pêcherie to Part-Dieu station.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UKexpat52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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974 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Brussels
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 18 July 2009

We came without kids and hoped the hotel would be as pretty as it looks on the internet. It's not bad, it is just not what we expected for a 4 star hotel. First important thing to know is that only some of the rooms have been renovated. We booked a junior suite and were extremely disappointed. Big but really old fashioned. We took a "classic" room instead which I have to admit was pretty spacious for a French hotel room. The decor was modern but not very stylish in reality. It was fine... but not the kind of room you really want to spend time in. The exercise room is huge with all kinds of equipment and the pools really are impressive.

That being said, it is an excellent choice for families with children! The staff is very friendly towards children and there is plenty for the kids to do (pools, kiddie gym, etc.).

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kdet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gillingham, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 25 July 2008

We stopped over at this hotel on our way to Spain and also return
its a good stop halfway to break the journey.
If you enjoy a swim wll!! this is a must !! it has an amazing massive swiming pool and a very nice spar.
From the outside first impressions not good ! looks a bit like a nasty block of flats But dont let it put you off! the rooms are good with a very comfortable bed nice river or pool views.
Found Lyon itself to be a beautifful town just didnt have enough time to see it all would like to go back soon.

  • Liked — pool
  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank emmagoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuttgart, Germany
Level Contributor
83 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
3 of 5 bubbles Reviewed 22 June 2008

We stayed at the Lyon Metropol in mid-May, 2008. We were at the tail end of a road trip through Switzerland, Italy and France. At first glance, the hotel was about what we had expected. The first thing we did after arriving was change into swimwear and go down to the spa and pool area. This was really nice, although the water in the indoor pool was really too cold to enjoy. As the night wore on, I became a bit disappointed. We were really tired and wanted to order room service, but there was no menu. I called the room service desk, and was given some choices over the phone. In the end, we decided to just go down to the bar for a light meal. However, the bar is currently under renovation (or was at that time), so we found an ersatz-bar in a side room. The waiter was at first rather unfriendly...we asked if we could have the choice to sit out in another area so that we could see the TV, and were told in no uncertain terms that it was either this (boring and umcomfortable) room or the (fancy and overpriced) restaurant. In the end, we ordered from the unfriendly waiter in the boring ersatz-bar. The food was overpriced and disappointing. (I guess that I must say at this point that it was POURING down rain, otherwise we would have sought a restaurant elsewhere. I was simply too tired after a day of driving to seek adventure at 9 pm in Lyon.) We slept only moderately well, having been given a room near the elevator and vending machines. There was a lot of (unnecessary) noise all night. I do not think the hotel was very full, so I wonder why this room was even used when it was not a last resort. In the morning, breakfast was OK. Before leaving on the last leg of our journey, our son wanted to take another swim. He, unfortunately, lost his glasses in the pool area. What then occurred was the reason that I rated the hotel 3 points rather than only one or two. The staff at the spa and pool area as well as the front desk were extremely helpful in locating his glasses. The flow of the outdoor spa was shut off and a lifeguard swam around until he found the glasses.
This was a pleasant surprise after the rest of our experience here. If booking this hotel, do not expect to eat here. Take the time to look before leaving home for restaurants in the area. Do pack your swimwear as the pool area is the highlight of the hotel.

  • Liked — Pool and spa
  • Disliked — Everything else
  • Stayed May 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kyhoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 11 October 2007

The hotel boasts of its "soundproofed rooms" - but this did little to drown out the tortuous drilling, banging and alarms going off from 0930 in the morning.

Admittedly, this is not VERY early but the point of a spa is to be able to relax, have a swim, take your time.

What was more infuriating however was the attitude at reception. When I asked why this work could not be done in the afternoon, the girl merely said they wanted to change the locks on the upper floors and the work had to be done quickly (or they would lose business).

So the comfort of guests comes second to profits!! Very angry. No attempt was even made to make up for the disturbance.

Hotel also boasts of being a 5 minute drive from the centre of town. In a Ferrari at 2am perhaps - otherwise it's more like 15 minutes in a cab. There is nothing else around.

Stayed October 2007
Helpful?
4 Thank Disgruntled07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alava
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 29 August 2007

I loved this hotel. It was quite hard to find by car the first time, and it is not in the heart of the city, but, who cares! Hotel is by the Saone river, with a nice view of it from my room. Room was large and well equiped, with a bathrobe very useful in the magnificient outdoors spa. Hotelis nicknamed "Lyon plage", Lyon beach, and atmosphere was to confirm this nickname.

I was in Lyon for a trade fair, not a pleasure trip at all, but hotel allows to relax after a hard business day.

Wifi was ok and allowed some skype videoconference to see family at home. Restaurant offered good food and, with a car, city center was ten minutes far. Parking was free inside hotel premises or in a close open lot. A underground paid parking could be hired at reception desk.

  • Liked — Spa, restaurant.
  • Disliked — Location.
  • Stayed April 2007, travelled on business
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank burgeluarra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 27 August 2007

The pictures on the website looked really well and it gave the hotel a nice feel. When getting there, it was disappointing as the rooms, which have been done up in the last couple of years, look old fashionned and the air conditionning, which is central, made the rooms pretty cold. The staff at reception were nice as well as the main barman, but the service at breakfast was lacking at the week-end, staff not happy, only few clean tables outside, little refills of the breakfast table, so had to wait to get enough!
Overall there were a handful of nice staff there.
This hotel is ok, but not a 4 star quality and the information given on the site is misleading. It looked like a great getaway for the week-end, but not worth it really, as it is very far from the town, altough the brochure says minutes walk to the centre, it took 10 minutes by car, so we had to use taxis all the time.
The restaurant had a limited menu which doesn't change, so eating out is a must unless you stay one night.
One night the bar was closed because the barman was sick, not great! Also in the evening, only 2 staff on, so you see the barman running to reception if someone comes.
The first night, they had given us the wrong room without the correct beds and when leaving they overcharged me twice for a few nights, so I had to wait 40 minutes at reception while the manager tried to sort it out!
When asking about Wifi access, they said it worked at the reception and bar area only, so I tried to connect, but they forgot to mention it wasn't free, at €5 per 30 minutes!
After speaking to some of the staff, they admitted that the hotel is really known because of the spa area, which by the way is nice but not amazing! If this is the largest spa in France, well the French should go abroad and see what a real spa looks like!
The room was very clean and it seemed that the room cleaner was the only person paying attention to detail in this hotel!
I would not stay there again, because of location and comfort, but mostly because it was a 3 star level and you get nice 3 star hotels in the centre of Lyon!

  • Liked — pool
  • Disliked — old fashion
  • Stayed August 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank John8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Lyon Metropole

Property: Hotel Lyon Metropole
Address: 85 quai Joseph Gillet, 69004, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Lyon
#12 Romantic Hotel in Lyon
#12 Luxury Hotel in Lyon
#13 Family Hotel in Lyon
#16 Business Hotel in Lyon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Lyon Metropole 4*
Number of rooms: 174
Reservation Options:
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Also Known As:
Metropole Hotel Lyon
Lyon Metropole Hotel

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