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“Comfortable and fantastic location”

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Hotel Le Royal Lyon - MGallery Collection
Ranked #23 of 194 Hotels in Lyon
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
189 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
“Comfortable and fantastic location”
Reviewed 22 February 2012

Stayed here for an overnight in Lyon in February 2012.

The location on Place Bellecour is really great with both rivers in easy walking distance. We drove in and parked our hire car in the very large car park under the square which was reasonably priced but hard to get into because of the one-way traffic system!

First impressions of the hotel from the outside are excellent:it is in a prime position and beautifully lit at night. Right from the front door the decor is traditional but very recently refurbished-a nice combination. The ground floor lounge with dog ornament theme was our favourite. The reception staff were pleasant and attentive although a little on the pretentious side.

Being a traditional property this hotel really scores on spacious bedroom size with high ceilings and tall windows which open. Again the room had recently been refurbished in traditional style-not all of it to our taste but it suits the property. The bed was a real plus-big and extremely comfortable. We were on the 3rd floor which got a little noisy from 5am with service vehicles outside doing early deliveries etc. The bathroom was clean and new but not luxurious-tiled rather than marble which was fine. The hotel has free and fast wifi.

There is a nice salon decorated in red on the 1st floor just up from the restaurant which served a really fine breakfast well up to the foodie standards of Lyon.

Overall, the combination of location and comfort mean that we'd definitely stay here again if in Lyon.

Room Tip: Go higher than 3rd floor
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank je22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick G, Directeur général at Hotel Le Royal Lyon - MGallery Collection, responded to this review, 24 February 2012
Dear guest,

Thank you so much for taking the time to write a review. We always appreciate feedback from our guests.

I will transmit to our team your positive feeling about our property. I sincerily regret the disturbance you experienced at 5 am, our dowtown location can mean extra street activity sometimes. On your next visit, we would be happy to assign one of our quitter room on upper floors facing the Bellecour square.
Also, I would like to inform you that we have a private parking for our guests, so on you next visit to Lyon we will take care of your car for a better price tan the public car park.

Thank you for choosing us, we do hope you'll return soon.


Best wishes,

Patrick Gainnier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,263 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (127)
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johore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2012

1. first when you enter the lobby and waiting area- you feel like at home.
2. the lounge - simplle design and more comfortable.
3. they serve very good cake fro breakfast. ( i heard they have the finest cook in France ). i try it for dinner.
4. The room is well set up and clean. Nice bathroom.
5. close to the metrotrain station. just in front the hotel.

Room Tip: to stay at level 4 or 5 floor. dont choose level 1 . room slightly small then other.
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  • Stayed January 2012, travelled with friends
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Helpful?
Thank saadon343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chappaqua, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 February 2012

This hotel was a surprise to us. The entrance does not convey the charm and service that lies within. The room size was comfortable and exceeded our expectations and cleanliess was first rate, with an incredibly comfortable king sized bed. Furnishings were charming without being ostentatious. The hotel has the European charm that I prefer to the modern "could be in any city" type of chain. The breakfast room is both beautifully decorated and had the most lovely assortment of high quality choices as well as a chef who made perfectly prepared to order eggs/bacon. We were there in off season and feel that the value for our
cost was superb because breakfast was included.
My husband and I took full advantage of the central location to both do lots of walking but also to hop on and off bus, metro, etc. The main tourist office for the city is in the square directly in front of the hotel and we availed ourselves of the unlimited museum, transit and walking tours included in our city pass (a must to purchase). Again, the staff at the hotel
was always able to direct us to a proper bus stop and to show us routes to go directly to our
desired destination.
I have been in Lyon in what was considered to be a more highly rated hotel and would choose this again when I return. It is nicer to be treated as a valued guest with a sense of
sincerity.

Room Tip: Try to upgrade one size above the basic room and the size seems to be a significant improvement. We...
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  • Stayed February 2012, travelled as a couple
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Helpful?
Thank luvtotravel055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOSCOW
Level Contributor
270 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
Reviewed 18 February 2012

We stayed in this hotel 2 nights in October 2010. The quality of the room and it's facilities was excellent, nice bathroom, very comfortable bed. Room was spacy enough, but not huge. The view was amazing - place Bellecour - one of city's Landmark and a symbol. We didn't find it noisy, may be someone consider that.
The breakfast was delicious, good choice of dishes, Custom made and ready. Service was excellent. Would advise the room with Place Bellecour view on high floor.
Really worth for money

Room Tip: Would advise the room with Place Bellecour view on high floor
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  • Stayed October 2011, travelled on business
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Helpful?
Thank MoscowPavel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
150 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 23 January 2012

This hotel was generally a good choice for your stay in Lyon. The location is its greatest asset - convenient for the old town and the central shopping area. Bedrooms are a bit small, especially for a hotel of this standard and price but that isn't unusual for France.

The hotel trains hotel and catering staff and generally this shows. The receptionists and the restaurant staff were generally very good indeed - helpful, polite and patient with our poor French - they mainly spoke very good English. I'm not sure how the lady in charge of the restaurant for breakfasts managed to pass the hotel interview - she was rude, unhelpful and everything that her students weren't!

Two or three complaints. Firstly the restaurant couldn't fit us in for dinner - at all - over a three night stay! The restaurant was closed entirely on Sundays and Mondays - not helpful if you happen to be staying there.

The temperature in the bedrooms swung from boiling hot to freezing cold - there ever seemed to be anything in between.

Beware of drinking in the bar - don't go at all if you don't like red - or if you don't like paying well over the odds. A small brandy and a gin and tonic cost 34 Euros!

Room Tip: Get one at the front of the hotel overlooking the square - our view was of the wall of the next door...
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  • Stayed January 2012, travelled as a couple
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Helpful?
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 January 2012

Fabulous value for money. Very charming hotel, still maintaining the grandeur of old times. Excellent location - you can walk to both the city centre and the Old City. Beautiful surroundings. The rooms are beautifully decorated and the service is impecable.

  • Stayed January 2012, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jack05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Le Royal Lyon - MGallery Collection

Property: Hotel Le Royal Lyon - MGallery Collection
Address: 20 Place Bellecour, 69002, Lyon, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#7 Family Hotel in Lyon
#17 Luxury Hotel in Lyon
#18 Business Hotel in Lyon
#18 Romantic Hotel in Lyon
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Le Royal Lyon - MGallery Collection 5*
Number of rooms: 74
Official Description (provided by the hotel):
The Royal is an iconic establishment offering 72 rooms and suites, nestled in the heart of the city between the Rhone and Saone rivers. An exclusive address for travellers who enjoy the French art de vivre, discrete elegance and naturally courteous service. Feel at home in our Cote Cuisine dining room or in our Cote Bellecour lounge, for a civilised meal or beverage overlooking the Place Bellecour. (The Hotel is a member of the MGallery collection). ... more   less 
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Also Known As:
Sofitel Lyon
Accor Lyon

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