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Hotel Le Royal Lyon - MGallery Collection
Ranked #22 of 193 Hotels in Lyon
Certificate of Excellence
Parksville, Canada
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Location”
4 of 5 bubbles Reviewed 21 July 2014

Nice clean hotel overlooking Bellecour Square. Very helpful staff, walking distance of transportation and old town. Many good restaurants nearby. Tourist office is just across the road and FIFA quarter finals were shown on big screen in the square.

  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank yoxall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,235 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (125)
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English first
Level Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 9 July 2014

We spent 4 nights here this summer. The room was beautiful - very old school. All of the staff was very helpful and accommodating. The concierge went out of his way to help us plan a day trip to wine country. The location is excellent - right in the middle of the city with many restaurants and nightclubs as well as shopping nearby. The metro stop is literally across the street and the Lyon tourist headquarters is also across the street. We couldn't have asked for more!!

Room Tip: Ask for a street view
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Schirms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 25 June 2014 via mobile

The hotel is so charming and helpful. I locked my key in my room. They were happy to assist. The room was small but was just me so all was stay here. It is a wAlk to shopping. Great wine bars to relax in and across the bridge to you can into old lyon that is just over the top lovely. You have to go over there if you are in lyon.

Stayed June 2014, travelled on business
Helpful?
1 Thank RebeccaWaldrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 18 June 2014

A long overdue review -- hubs and I stayed here on a trip from Paris through the Loire Valley to Lyon. The rooms were beautiful & the service impeccable. Everyone was super-friendly and helpful -- we had an issue with the rental car that we had gotten in Paris (a gas-guzzling boat) & the wonderful concierge spent half an hour on the phone with the car rental agency helping us swap it out. The room they originally gave us was lovely, but dark, so I asked for one with more light, and they gave us one of my favorite hotel rooms to this day -- gorgeous red brocade wallpaper with a view of the square! And the breakfast....oh, the breakfast. I still dream about it. Fabulous coffee and fresh yogurt in Weck jars.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CityGirl42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

My wife and I really enjoyed our stay here... the suite we had was huge and very well appointed. Perhaps needing a renovation/makeover but it still retains enough of its character and charm with the lovely decor and the rooms are clean and have everything you need.
The location is excellent, right in the thick of the action on Place Bellecour... very handy for shopping, sightseeing and its proximity to the metro.
We would definitely recommend this place to anyone visiting Lyon.

Room Tip: Try to get a suite overlooking Place Bellecour if possible.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goult, France
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 12 June 2014

An old hotel with a historical cozy ambiance. The staff seemed very unprofessional, though trying their best it seemed. The room was small but in good taste with a spacious bathroom. A small balcony facing the square. The air conditioning and sound proofing ok in the room. The bar was hot and stuffy and the breakfast room dark and uninviting (better to take it in the room). One of the really good things was the restaurant! Fabulous food to very good price!

Room Tip: Always check the room before taking it! Higher floors less noise.
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LocLorian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 bubbles Reviewed 9 June 2014

We were very disappointed with our one night stay at Le Royal.

First impressions were good - bellboy was quickly out to the car, removed the baggage and whisked it away to the garage (extra cost of €21 but well worthwhile).

Receptionist was a little snooty, made a lot of fuss about the timing of our dinner table at the Paul Bocuse Institute Restaurant that is attached to the hotel (reviewed separately), insisting that as they had two sittings, we had to vacate our 19.30 table at 20.45 - we were been provided with menus in advance to speed things along which tuned out to be out of date!

Ironically, the items we had chosen had been dropped from the menu in force!

In the event, we finished the meal at 21.15, timing depended more on the restaurants speed of service us rather than our speed of consumption!

The common parts of the hotel were very faded, dirty in some areas and all badly needed some fresh paint. The room itself was tiny (room 203) although the bed was a good size and comfortable, the bathroom was miniscule - to sit on the toilet meant resting your left forearm on the toilet roll holder.

The room was boiling when we arrived to the degree that we had to go out and leave the rather feeble air conditioning to try to make it habitable - a true luxury hotel would ensure that the temperature was right prior to the guests arriving.

The bathroom ceiling was coming apart with the extractor fan wobbling loosely within it, the hot tap label within the tap was missing and the lock on the door had been replaced yet the patch of unstained wood - the [revious lock had been larger than the current lock) had not been restrained and varnished.

Breakfast at €25 per head in a hot room with no light and ventilation was passed over in favour of a first class €9 formula breakfast on an outside table in the sunshine at the Cafe de France

On the positive side, we had a good view from the room of the Place Bellecour.but overall, our bill for €260 represented very poor value for money.

Would strongly avoid that you avoid this establishment and use a taxi to get you to the centre of Lyon.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MarwoodEvents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Le Royal Lyon - MGallery Collection

Property: Hotel Le Royal Lyon - MGallery Collection
Address: 20 Place Bellecour, 69002, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#7 Family Hotel in Lyon
#16 Luxury Hotel in Lyon
#18 Romantic Hotel in Lyon
#18 Business Hotel in Lyon
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Le Royal Lyon - MGallery Collection 5*
Number of rooms: 74
Official Description (provided by the hotel):
The Royal is an iconic establishment offering 72 rooms and suites, nestled in the heart of the city between the Rhone and Saone rivers. An exclusive address for travellers who enjoy the French art de vivre, discrete elegance and naturally courteous service. Feel at home in our Cote Cuisine dining room or in our Cote Bellecour lounge, for a civilised meal or beverage overlooking the Place Bellecour. (The Hotel is a member of the MGallery collection). ... more   less 
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Also Known As:
Sofitel Lyon
Accor Lyon

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