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“Great location, very nice hotel and helpful employees”

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Hotel Carlton Lyon - MGallery Collection
Ranked #3 of 194 Hotels in Lyon
Certificate of Excellence
GreenLeadersSilver level
Reviewed 26 August 2013

We stayed at the hotel for two nights, way too short for Lyon. When we got there the receptionist offered us a more convenient room than the one we had reserved. She gave us great advise for dinner and drinks and was very helpful with our train reservations. The rooms are not huge, but very comfortable and the decor is very cool. The hotel is close to the Old City and most of the tourist attractions in Lyon. I will definitely stay there the next time go to Lyon.

Room Tip: Rooms are quiet and far away from elevators and noise. Did not see a difference among rooms.
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  • Stayed: August 2013, travelled as a couple
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Thank Hernan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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574 - 580 of 1,422 reviews

Reviewed 25 August 2013

A beautiful hotel with pleasant, helpful staff. We were upgraded without even asking and for no charge, which was a lovely surprise! The central elevator, which is mostly glass, is a cool feature. The location was just perfect. Almost everything you want to see in Lyon is within walking distance. Even though our room overlooked a street, the double-windows (which do open wide) made it a very quiet room, easy to sleep in with very comfortable beds.

  • Stayed: July 2013, travelled as a couple
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3  Thank gregobr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2013

We only stayed at The Carlton for 1 night, however we can't fault it at all. Lovely room, and great location. We have 2 small children and had booked a family package which was 2 rooms that might be connected. Ours weren't and so reception upgraded us to a jnr suite at no extra cost as the kids were so young. Perfect service!

  • Stayed: August 2013
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1  Thank FamilyWheeler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2013

This is a lovely hotel which had been recently refurbished. It was spotless throughout. We had booked one of the larger rooms and it was very spacious. The bathroom was also very spacious with places to put toilet bags! Air conditioning worked a treat - I like a cold room! This is often not the case with UK and European hotels. Our rate included breakfast and a Lyon Card which gave us a boat, local transport and entry to museums.

Staff were very friendly, courteous and helpful at all times.

The hotel is in an ideal location for exploring the city. Our rate included breakfast, a boat trip and local transport. The sightseeing bus stops are close by.

The city is easy to explore by foot but there are public transport options.

  • Stayed: July 2013, travelled as a couple
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2  Thank Elma1903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2013

What a beautiful hotel! We stayed for one night prior to taking a river cruise. The location was perfect for walking to nearby shopping and dining the evening we arrived. It was also an easy walk to the Place Bellcour the next day to get in a quick city tour on the hop on hop off bus before heading to our boat. We thought the cost for breakfast (if it is not already include in your stay) of $23 per person was excessive. Thankfully there is a coffee machine in our room so we could at least start our day with that and then walked to a nearby patisserie for a light breakfast. Our only other disappointment was that we had looked forward to having a nightcap in the beautiful lounge when we returned from dinner. Apparently the bartender also acts as the valet and he was off parking a car. We waited what we felt was a considerably long time for him to return and finally gave up and called it a night. Other than that, everything was five star. I would definitely recommend this hotel and will definitely stay there again should I have the opportunity to return to Lyon.

Stayed: August 2013, travelled with friends
1  Thank SingleTraveler48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2013

Overall a wonderful hotel! Everything from reservation to check-out went smoothly, staff was very friendly and professional, breakfast was delicious and filling, and the room was clean, big and tastefully decorated.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Accorhotels.com
1  Thank president_kekkonen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2013

Great hotel...beautiful room.....amazing, friendly, helpful staff.....the best location! We stayed for 3 nights and we had a wonderful time! The location of Carlton Hotel in the heart of Lyon, couldn't be better! We loved the town and because i am sure that we are going to come again, we are definitely to stay at gorgeous Carlton Hotel!!!!

Room Tip: All the rooms are good but the ones with a view are perfect!
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  • Stayed: August 2013, travelled with family
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3  Thank IZABELA S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Carlton Lyon - MGallery Collection

Address: 4 rue Jussieu, 69002, Lyon, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Wheelchair access
Hotel Style:
#1 Romantic Hotel in Lyon
#1 Family Hotel in Lyon
#1 Spa Hotel in Lyon
#2 Luxury Hotel in Lyon
#2 Business Hotel in Lyon
#4 Green Hotel in Lyon
Price Range: £123 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Carlton Lyon - MGallery Collection 4*
Number of rooms: 80
Official Description (provided by the hotel):
Be enchanted by the Carlton Lyon hotel, located on the peninsula. Despite being fully renovated in 2013, it has retained its authenticity and personality, blending contemporary comfort with sophistication. Relax in one of the 80 tastefully decorated rooms or in the cozy atmosphere of the bar. The hotel is just a 5-minute walk from the Bellecour metro stop and is the ideal base for exploring Lyon, with its opera house, museums, the St. Jean cathedral and more. Located between the Rhone and Saone rivers, the Carlton Lyon hotel was built in 1894 as a "petit palace" in Lyon. Punctuated by its forged iron balconies, dome and rotundas, its splendid Haussmann facade echoes the refinement of its historical decor. The hotel's "Signature" rooms also highlight artists who have stayed there. Travelers will appreciate immersing themselves in the splendid adornments of the many talents that have visited the hotel. ... more   less 
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Also Known As:
Accor Lyon

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