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“Elegant hotel with marvelous staff”

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Hotel Carlton Lyon - MGallery Collection
Ranked #2 of 193 Hotels in Lyon
Certificate of Excellence
GreenLeadersSilver level
New York City, New York
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Elegant hotel with marvelous staff”
Reviewed 15 September 2013

This hotel is in a perfect location, with marvelous staff and elegant decor.
Rooms are comfortable and stylish. Front desk staff exceptionally helpful,
knowledgeable and welcoming. Room service from excellent restaurant
in the same building, which is also a lovely place for dinner. Hotel bar
is fabulous!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susannaofpatmos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,272 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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  • English first
  • French first
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English first
San Francisco, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 September 2013

Absolutely enjoyed our stay at the Hotel Carlton in Lyon. It has the perfect location right near the main shopping district and just over the bridge from Vieux Lyon. Very comfortable beds and beautiful bathroom. Our room was a smaller 2 twins and was sufficient room for 2 people. The breakfast was fine, nothing special but plenty to get you started for the day especially if it's included in the rate. The staff are extremely helpful and willing to point you in whatever direction you need. Stop at the bar for well made nightcap.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank LaAlexaRa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Granada, Spain
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 September 2013

Hotel Carlton is an amazing hotel: sparkling clean, modern but still cozy, helpful and friendly staff, delicious room service (from the amazing restaurant next door but also lovely midnight snacks), great area for shopping and bars/restaurants and walkable from train station...and an amazing comfortable bed that was actually a double, not two singles pushed together like other Euro hotels! I can't recommend this place enough - we had a fantastic stay; I'm amazed we didn't have to pay more.

Room Tip: Rooms come with small balcony - key for opening the window and letting in a bit of air
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank buddlemug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 September 2013

We booked this after noting it's top rating on Trip Advisor. The rating is accurate. Our only issue was the small size of the basic room. But breakfast was substantial to make up for it. We will return.
It is located next to Rue de la République means walking distance to shops, museums and restaurants.

Room Tip: Research room size when booking
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 September 2013

We stayed in July on recommendation of Tripadvisor. Staff, including reception, breakfast, concierge, were excellent, extremely friendly and helpful. The room was great, especially the bed! The cot we requested online was already made up in the room when we checked in ... most uncommon. A great stay, only wish it was longer.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew D D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
267 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 3 September 2013

We stayed for six nights and even before we set foot in the hotel I was impressed by the quality of service. I requested a room with a shower rather than a bath before we travelled as my husband is partially disabled and within an hour received a really friendly email back saying that it had been arranged. We were on the third floor in a beautifully designed room with a huge bathroom with a walk in shower. The king sized bed was comfortable and the flat screen HD TV was a treat. Breakfast was included in the price and there was a fabulous selection to chose from.

Every member of staff was professional, genuinely friendly and really helpful - nothing was too much trouble. They really are what makes this hotel such a joy to stay in.

The Carlton's location is perfect for exploring most places by foot and there are a number of buses that stop close by.

This really is one of the best hotels I have ever stayed in and I am grateful to everyone that made it into a perfect holiday.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nics218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Carlton Lyon - MGallery Collection

Property: Hotel Carlton Lyon - MGallery Collection
Address: 4 rue Jussieu, 69002, Lyon, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Wheelchair access
Hotel Style:
#1 Family Hotel in Lyon
#1 Spa Hotel in Lyon
#1 Romantic Hotel in Lyon
#1 Luxury Hotel in Lyon
#2 Business Hotel in Lyon
#4 Green Hotel in Lyon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Carlton Lyon - MGallery Collection 4*
Number of rooms: 80
Official Description (provided by the hotel):
Be enchanted by the Carlton Lyon hotel, located on the peninsula. Despite being fully renovated in 2013, it has retained its authenticity and personality, blending contemporary comfort with sophistication. Relax in one of the 80 tastefully decorated rooms, in the wellness center or in the cozy atmosphere of the bar. The hotel is just a 5-minute walk from the Bellecour metro stop and is the ideal base for exploring Lyon, with its opera house, museums, the St. Jean cathedral and more.StoryLocated between the Rhone and Saone rivers, the Carlton Lyon hotel was built in 1894 as a "petit palace" in Lyons. Punctuated by its forged iron balconies, dome and rotundas, its splendid Haussmann facade echoes the refinement of its historical decor.The hotel's "Signature" rooms also highlight artists who have stayed there. Travelers will appreciate immersing themselves in the splendid adornments of the many talents that have visited the hotel. ... more   less 
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Also Known As:
Accor Lyon

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