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Hotel Carlton Lyon - MGallery Collection
Ranked #3 of 196 Hotels in Lyon
Certificate of Excellence
GreenLeadersSilver level
Reviewed 25 August 2014

We stayed two nights at Hotel Carlton during our honeymoon and it was a real pleasure. The staff was really welcoming and helpful, and the design of the hotel has a lot of character including an old world style elevator. The room was nice and spacious. The location of the hotel is within easy walking distance from the main sites in the center of Lyon. We also tried the spa in the hotel and they get a top rating from us too.

  • Stayed: August 2014, travelled as a couple
    • Value
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Thank beaufour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 August 2014

We enjoyed a lovely 3 night break in Lyon. First time visitors to this city. We were there for the food and the bouchon's and both were excellent.

The hotel is just off the main street but very quiet. It's 5 mins to the main restaurant areas, 5 mins to the shops and 12 mins to the old town. Very very convenient. The staff were very polite and attentive. Just one gripe that the breakfast was a bit hit and miss. There is enormous variety but they kept running out of things. but overall quality was good.

Tip, go for the valey parking, just pull up outside and they will do the rest. 40 euro from memory but same price as if you had parked the car yourself.

  • Stayed: July 2014, travelled as a couple
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1  Thank gandegg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014

Beyond being situated in a central location, the staff at the front desk here has been amazing. From Coralie to Aurelien, they not only helped us with a series of bookings (and some cacellations) but often anticipated our needs and questions, and always with a Gallic smile. They were patient with our comme-ci comme-sa French and offered to switch gears into English for the sake of expediency. Can't say enough about this elegant hotel,from its well-appointed and often spacious rooms (complete with Nespresso pods and machines!) to its cozy bar, not to mention its easy access - especially via the city's small army of City Bikes - to some of the more amazing sights of the new and vieux Lyon.

  • Stayed: August 2014, travelled with family
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1  Thank cdellacava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014

The staff at the hotel is very friendly and the hotel itself is very clean. We had a room facing the square with the carousel which was nice but very small. For me what was lacking was in the details. Although every thing was clean and well kept we only had 1 towel in our room and there was no lotion in the bathroom either. Breakfast was crowded and not that great to be honest and although you can opt to have it in your room I am not sure where you would actually eat it at unless you have a large room. We also arranged a late checkout and the front desk but of course our cards didn't work to let us in the room. Also service in the bar is very slow, which was something my father in law warned me about. So although my experience wasn't horrible it was just average. We only stayed here because my in-laws were staying here for work and made it rather convenient to stay in the same place.

  • Stayed: August 2014, travelled as a couple
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1  Thank SeattleMeimei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2014

A colleague and I spent 8 nights here on a business trip. It was more than we even hoped for. Our room faced the lovely Place de la Republique, and we could faintly hear the very French accordion music emanating from the charming old carousel. So atmospheric. Our bathroom was extra large - who expects a hotel bathroom to have floor to ceiling French windows that open onto a balcony overlooking a square? The service was great, the staff extremely pleasant and helpful. The lounge does a wonderful lime rose cocktail. The details everywhere were a joy to behold - the art nouveau lift, the stained glass, the chandeliers... The free wifi was a blessing, as was the AC, and the beds were very comfortable. The locale is hard to beat. We avoided having breakfast in the busy dining room, opting instead to sit at various cafés in the squares nearby. There is room in the fridge for your own juice and milk. A suggestion (many have mentioned the limited storage) would be to add a couple of hooks behind the bathroom door - a small change that would make a huge difference. Two of us on an 8 day business trip meant storage was a little challenging. But with all the positives this is a very minor issue. I will definitely come back here if in Lyon. Superbe!

Stayed: August 2014, travelled on business
1  Thank Trakette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2014

Whether you are in Lyon for pleasure or business, this hotel is great. You can walk everywhere or just a short bus ride to places such as Convention Center. Great breakfasts and a helpful barman! In fact all the staff were terrific. The only disappointing thing was no iron/ironing board in the room and took 16 hours to get one and it wasn't great when it arrived! I think a hotel of this standard should include these items in each room. I did find the air conditioner rattled when I first got there but that issue was dealt with swiftly which I really appreciated. Thank you to all the staff at Hotel Carlton.

Room Tip: I chose a superior room for that extra space.
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  • Stayed: August 2014, travelled on business
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3  Thank Fletch43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014

We had a great stay at this hotel. Great room, great staff, great location. Most comfortable bed I've ever slept in too!

It was right near some wonderful restaurants and a short stroll to the river where we were able to have a lovely picnic in the sun.

The staff were really friendly and helpful even though we spoke no French.

  • Stayed: August 2014
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1  Thank Sharon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Carlton Lyon - MGallery Collection

Address: 4 rue Jussieu, 69002, Lyon, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Wheelchair access
Hotel Style:
#1 Romantic Hotel in Lyon
#1 Spa Hotel in Lyon
#1 Family Hotel in Lyon
#2 Luxury Hotel in Lyon
#2 Business Hotel in Lyon
#4 Green Hotel in Lyon
Price Range: £125 - £251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Carlton Lyon - MGallery Collection 4*
Number of rooms: 80
Official Description (provided by the hotel):
Be enchanted by the Carlton Lyon hotel, located on the peninsula. Despite being fully renovated in 2013, it has retained its authenticity and personality, blending contemporary comfort with sophistication. Relax in one of the 80 tastefully decorated rooms or in the cozy atmosphere of the bar. The hotel is just a 5-minute walk from the Bellecour metro stop and is the ideal base for exploring Lyon, with its opera house, museums, the St. Jean cathedral and more. Located between the Rhone and Saone rivers, the Carlton Lyon hotel was built in 1894 as a "petit palace" in Lyon. Punctuated by its forged iron balconies, dome and rotundas, its splendid Haussmann facade echoes the refinement of its historical decor. The hotel's "Signature" rooms also highlight artists who have stayed there. Travelers will appreciate immersing themselves in the splendid adornments of the many talents that have visited the hotel. ... more   less 
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Also Known As:
Accor Lyon

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