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“Fantastic hotel”

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Mercure Lyon Centre - Gare Part Dieu
Ranked #9 of 196 Hotels in Lyon
Certificate of Excellence
Reviewed 23 December 2013

Stayed here for a few nights and we couldn't fault this hotel. We had a superior room and it was so spacious we couldn't believe the value for money that we received. It had one of the biggest bathrooms of all the hotels we stayed at during our Europe trip. The furnishings were very high quality and the beds were very comfortable and we had a great sleep.

The hotel is located right next to the main train station but the noise is blocked out by quadruple glazing. Being next to the train station and the tram stops meant it was extremely easy to get into the city.
We had an experience and needed help from one of the staff to telephone a local number for us (our French was limited) and they were most helpful in pursuing this for us. All in all, a great stay and we will definitely stay again next time we are in Lyon.

Room Tip: Choose a superior room
See more room tips
  • Stayed: October 2013, travelled with friends
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1  Thank TheRocksKiwi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephane M, Responsable d'Exploitation at Mercure Lyon Centre - Gare Part Dieu, responded to this reviewResponded 24 December 2013

Dear Travellers,

I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification !

I am glad to note that you enjoyed all our services.

We wish we will have the pleasure to welcome you during your futur stay in Lyon.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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257 - 263 of 1,437 reviews

Reviewed 2 December 2013

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with Accorhotels.com
1  Thank ttholiday
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Stephane M, Responsable d'Exploitation at Mercure Lyon Centre - Gare Part Dieu, responded to this reviewResponded 13 December 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 November 2013

This hotel does all the things it supposed to - a clean, quiet room and a comfortable bed. It also offers some things that other hotels do not; very helpful and friendly staff, free wifi and a great location.

  • Stayed: November 2013, travelled on business
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Thank Simon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephane M, Responsable d'Exploitation at Mercure Lyon Centre - Gare Part Dieu, responded to this reviewResponded 3 December 2013

Dear Travellers,

I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification !

I am glad to note that you enjoyed all our services.

We wish we will have the pleasure to welcome you during your futur stay in Lyon.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2013

I stayed in the Mercure Lyon for 4 nights in early September 2013. It is a large modern business orientated hotel located right across the street from the lightrail stop from the Airport and a 2 minute walk to the main railway station and metro stop.
My bathroom sink became blocked the second night into my stay (my fault!!) and although I reported this to reception is was still blocked when I checked out 2 days later!!

  • Stayed: September 2013, travelled solo
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Thank Robyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephane M, Responsable d'Exploitation at Mercure Lyon Centre - Gare Part Dieu, responded to this reviewResponded 29 November 2013

Dear Travellers,

I would like to say thank you taking time to shared your feelings about your recent stay with us.

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

We hope to see you soon in Mercure Lyon Part-Dieu.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2013

As chain hotels go, this one was very good, the service was excellent, room good, modern, large tv, shower, separate toilet.
Absolutely no complaints, good breakfast, and I had 2 evening meals here which were good, without being exceptional, no doubt there are restaurants in Lyon which do better for less.
Being right next to the station, its good for travellers and meetings.

Room Tip: sound proofing is excellent, so all rooms are surely OK
See more room tips
  • Stayed: November 2013, travelled on business
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Thank jimbeamGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephane M, Responsable d'Exploitation at Mercure Lyon Centre - Gare Part Dieu, responded to this reviewResponded 21 November 2013

Dear Travellers,

I would like to say thank you for your pleasant comments.
We are delighted that our services reached your expectations.

We hope to see you soon in Mercure Lyon Part-Dieu.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2013

We booked this hotel based on TripAdvisor reviews, and found it consistent with ratings others had given it. The location was great (a key consideration for us), the restaurant was pleasant and the room was large, modern and very clean. Great value for money.

  • Stayed: December 2012, travelled as a couple
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2  Thank Geoff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephane M, Responsable d'Exploitation at Mercure Lyon Centre - Gare Part Dieu, responded to this reviewResponded 21 November 2013

Dear Travellers,


I would like to say thank you taking time to shared your feelings about your recent stay with us.
I am overjoyed that you have a pleasant moment.
With pleasure to welcome you soon.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

The best thing is that the Tram stops right in front (literally) from the Airport. Location is not bad, walking distance from riverside (runners will appreciate it). Staff was friendly and rooms very standard and clean, perfect for business.

  • Stayed: March 2013, travelled on business
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1  Thank miglozoya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephane M, Responsable d'Exploitation at Mercure Lyon Centre - Gare Part Dieu, responded to this reviewResponded 10 November 2013

Dear Guest,

Entire Mercure Lyon Part Dieu Team join to me to say thank you for your positive opinion.
I wish we will have the pleasure to welcome you soon.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Lyon Centre - Gare Part Dieu

Address: 50 rue de la Villette, 69003, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #9 of 196 Hotels in Lyon
Price Range: £71 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lyon Centre - Gare Part Dieu 4*
Number of rooms: 108
Official Description (provided by the hotel):
Next to the train station, The Mercure Lyon La Part-Dieu is located in the center of Lyon's business district, just a few steps from the historic heart of the city. Its location has direct access to both the airport and major road networks, making it ideal for business and leisure trips. Food served in the wine bar. The 323 sq.ft. (30 m2) soundproofed and air-conditioned rooms offer a warm welcome and relaxing atmosphere whether you are on your own or with your family. ... more   less 
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