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“Hostel Service by best Western”

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Best Western Hotel Du Pont Wilson
Ranked #39 of 196 Hotels in Lyon
Reviewed 13 May 2014

What you can expect:
If you are Lucky the Check in could be nice done by a jung man.
No support by the luggage, the lift up to your room the hallway smalls quite strong.
The room small like in a Hostel, no wardrobe, just a corner with a curtain.
Minibar very old and empty international.
It was impossible to get the invoice by Check out, just a pro forma-invoice.
The Lady at the reception was helpless and me i was speechless such a service.
The best of this Hotel is the Location but you will find for the same money a better hotel.
Sorry is not anymore good enough for such mismanagement.

Room Tip: No room at all.
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  • Stayed: May 2014, travelled on business
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1  Thank BLeisure365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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104 - 110 of 648 reviews

Reviewed 11 May 2014

The hotel has a really nice location near the Rhone River, The neighborhood surrounding the hotel hosts some really nice restaurants, bars and cafes. The staffs were very friendly and service minded. The hotel has very few parking spaces - but if you manage to get one then it is great riding the car lift. Otherwise are there few parking spaces. The room was nice and so was the bathroom. Usually French hotel rooms are small and crowd but here it felt spacious. Good wifi.

  • Stayed: March 2014, travelled solo
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Thank Chokk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014

Our stay in Lyon started with our checking in to the Hotel du Pont Wilson. The desk clerk, Benjamin, was very pleasant,spoke perfect English and gave us excellent advise on what to see and do in Lyon. Our room was clean and very nice. All of the clerks were helpful and we will stay here again. The only extra recommendation we have is that if you stay here book and pay in advance as it is a great deal more affordable. The hotel is well located and if you like to walk, you can access the old city easily. The parking garage is suitable for small cars.

  • Stayed: November 2013, travelled as a couple
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1  Thank Spencer Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2014

On our way back from the North of Italy, we stopped just in the middle on our way back to Belgium.
First time in Lyon was a nice experience to find the city a lot more relaxed than I assumed before.

The Best Western hotel Pont du Wilson has a perfect location. Nice neighbourhood, walking distance from historic center and in just a few minutes you find yourself back on the highway the next day to smoothly continue your trip.

Next time we take the car for a trip through France, we 'll definitely book this hotel again.

Kristof

  • Stayed: June 2013, travelled as a couple
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Thank Kristof K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2014

We wanted to stay at the very heart of Lyons. The BW Pont Wilson was the perfect match.
We could explore the town by walking around the hotel. Unlike many hôtels in France, the room had plenty of space (and a nice balcony).

We got good support from the staff (admittedly from a person from Guatemala).

Just one negative. Parking is difficult in the center of Lyons. The website should warn us about this.

  • Stayed: April 2014, travelled as a couple
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Thank 16frogprince
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2014

The benefit of this hotel is its location which is based half minute walk from Rhone river and 5-10 minutes walk from Lyon city center. there are more hotels in this area, but their price was less interesting at least when i visited Lyon, in April 2014.

I was on a business trip and i paid for a room with breakfast and free wifi around 125 euros per night which is considered a good value for money for this location.

the hotel is a business hotel, not something great, but clean, with nice breakfast and helpful staff.

the room itself was decent, with a big flat TV screen with a good variety of channels, though the only english one was BBC and the only Deutsch ZDF. But the French channels variety was great with also a good selection of sports events.

the view of my room, although in the 6th floor, was dreadful, really bad in fact, since my window was watching some neigbour buildings and balconies with clothes waiting to be dried despite the rain!

overall though, i would suggest this hotel, mainly due to each location and price when compared with similar hotels around the area.

  • Stayed: April 2014, travelled on business
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Thank George D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2014

The hotel was well located, you could easily access all the interesting places by foot (~20-30 minutes range). The breakfast, which was included in our reservation, was plenty and had a good diversity of things to choose from. The room was nice and clean. Mini-bar a bit pricey and nothing special, poor quality shampoo and shower gel. Good wi-fi. It was worth the price we paid for. Also we stayed on the 4th floor and although the view was kind of poor there wasn´t much noise.

  • Stayed: March 2014, travelled as a couple
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Thank Anna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Du Pont Wilson

Address: 6 Rue Mazenod, 69003, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#23 Business Hotel in Lyon
#26 Romantic Hotel in Lyon
#27 Luxury Hotel in Lyon
#31 Family Hotel in Lyon
Price Range: £65 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotel Du Pont Wilson 4*
Number of rooms: 54
Official Description (provided by the hotel):
Offering 54 rooms, this hotel is a short distance from the banks of the Rhone, between Place Bellecour and the Part Dieu business district. Entirely renovated NON SMOKING rooms with the latest in modern decor. Features broadband WiFi Internet, LCD TV, minibar, safe, feather bed and airconditioning. Bathrooms with bathtub and hair dryer. 7 Junior Suites, maximum comfort, unspoiltd view over the Rhone and Fourviere hill. Private parking, hoist access max. 2000 Kg. Luxury hotel for tourism and business. ... more   less 
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Also Known As:
Accor Lyon Wilson

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