By far the worst hotel experience during our one-month trip through Europe. First, at the check-in we were swamped with "rules" what we had to do and what we must not do. We were also asked to pay immediately and not at the check-out. Only after paying we were told that the - even though advertised as such - Wifi in the rooms was not available and there was only supposed to be a common one in the lobby. After finding out that the signal was too weak to keep a working connection (which explained the dowsing of the other guests) we discovered the connection got better in the breakfast room next to the lobby. Later that evening we wanted to check our mails and were suddenly approached by the night receptionist who instructed us to leave immediately this area as we would not be "authorised" to be in the breakfast room (even though we were right at the door to the lobby). Multiple attempts to explain that we could not get a connection otherwise were futile and we gave up eventually. Also breakfast is way overpriced for the offered quality and selection. The room itself appeared to be quiet dated but clean though, which cannot be said about the bathroom as the shower was covered in mould. The pillows had an extremely unpleasant stench as well (not sure whether their detergent or its respective lack).
- Official Description (provided by the hotel):
- Our Hotel is situated in the centre of Lyon city. Our building is a classic French style building form 20th century. Some of our room overlook the Carnot's square. All our room have been renovated with all modern facilities ... more less
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- Also Known As:
- l Hotel Dubost
- l Hotel Lyon