This hotel is a redo of a prior old property in severe disrepair. It is now positioning itself as a 3 star hotel - but it absolutely is not. The staff are arrogant, and when you mention the wifi is not working - the reply is...Yes - we have problems. Really? The room sizes do not leave room for a person andluggage. The desk staff do not have time for the guests. The entrance is hidden, and my cab driver spent 20 minutes just looking for the tiny garage entrance that is also an entrance to the hotel. One very small elevator for the entire four floor hotel that works - sometimes. No help with luggage. Room was so dark I could not read. Television was 20 inches and of such poor quality that you could not decipher the screen. Towels are reminecent of Motel six in size and quality, no wash cloths, and one towel, shower is made for people the size of 10 year olds, no bathtub.....the ONLY thing this hotel has going for it is location - which I agree is convenient to downtown Lyon. Desk chair sunken in not comfortable. Pillows are shredded foam rubber. This facility should be MAYBE 2 stars at best. BEWARE!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, ACCOR, Priceline, Odigeo, Agoda, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd, Hotel.de and HotelQuickly so you can book your Hotel Alexandra reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Alexandra Hotel Lyon