Booked this hotel to stay at during a conference in Lyon in August. Thought we would be satisfied with our stay because the hotel looked very nice on their web site, and it also has a very good location.
Were supposed to stay here 4 nights - instead it was about 4 hours! A few hours after we checked in we saw a mouse in our room!! Not scared that they would be dangerous, of course, but I think this says a great deal about the cleanliness at the hotel! The shower also had a broken door, so if we used it the bathroom floor would've been wet. The room didn't seem very clean in general. We decided that we wouldn't stay here, and complained about the mouse and our room in general at the reception. The receptionist seemed startled and embarassed about the mouse-problem. We said we wanted to change hotel. The receptionist was very nice, and called the hotel manager to check if we could leave without paying for the room (we had not payed in advance). Fortunately, this was ok.
A one time incidence with mice I guess can be forgiven. But my colleague also spotted mice in their room!! And they also saw a cockroach in the breakfast room... So the only positive side of this hotel, is its location! I would not recommend this hotel at this time. They would have to do some upgrading and seriuos cleaning first! If you still want to stay at this hotel, make sure you get one of the rooms on their lovely pictures (and hope our mouse didn't have a big family!).
- Official Description (provided by the hotel):
- More than a comfortable place to stay, the new boutique immerses HappyCulture guests in a 100% Lyonnaise experience. Located in the heart of the city, the Silky invites customers in a universe steeped in history. The 46 rooms to reveal different colors beautiful moldings and cornices, in a spirit of mansion cozy and contemporary. High ceilings, Italian shower, decoration retro graphics. Equipped with TV 82 cm, espresso machines and tea, free WIFI and loan pocket wifi. Guests are invited each evening to our HappyTime wine route and the Lyon terroir. ... more less
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- Also Known As:
- Grand Hotel Lyon