We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“RUDEST STAFF I HAVE EVER SEEN”
Review of Hotel de Normandie

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel de Normandie
Ranked #160 of 196 Hotels in Lyon
Reviewed 21 December 2012

We had booked a twin room for a 2 night stay here. On arrival, me and my colleague were told that there was an overbooking and there were no twin rooms available. And were forced to stay in a double room, with just one bed which we shared.
We agreed to stay in the room, however, we requested an additional blanket at the reception desk, and the response we got from the receptionist was VERY rude, " I can not help you with this" he said. Terribly rude to our faces.
The hotel is nothing special, quite over priced. Rooms are very basic. Good location.
Rudest staff I have ever seen, Bad service. I do not recommend it .

Room Tip: go else were
  • Stayed: December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Hassan Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (150)
There are newer reviews for Hotel de Normandie
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

13 - 19 of 150 reviews

Reviewed 28 November 2012

Cheap and not very good, but central. It was good for us because we wanted to see the city and didn't spend time on the Hotel. I wouldn't recommend it for families, as someone sad before, they may as well charge an hourly rate, if you know what I mean...

  • Stayed: November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Diana-Guerra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2012

We were on a very last minute business trip to France. We booked this hotel as very conveniently located near the station. The room, although small, was very well apointed and more to the point very clean.
French hotels have understood that Wi-Fi should be free and easy to use. This was definitely the case here.

I will definitely use again.

  • Stayed: July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ThierryBMaidenhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

It was a strange setting. You got one key and you could never take it from the hotel, the desk always kept it when you left. I think the hotel very well may have had an hourly rate. Just through the tunnel there were prostitutes and an old abandoned prison. It felt very safe but was interesting to say the least. Overall the room was very clean and nice! The location was nice and they had 2 parking spots. One day we lost our parking spot but within 2 hours the car was gone and we got our spot back…
I would recommend staying here but if only on a budget.

  • Stayed: April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank ALJSKEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2012

clean
good value for money
close to metro and tram
not lively area
clean
good value for money
close to metro and tram
not lively areaclean
good value for money
close to metro and tram
not lively area

  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Reviewer976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2012

The hotel is near the railway station so you have a good access to go anywhere by train. The reception speaks english fluently and is very helpful. The hotel is of a 2 star and is value for money. The rooms are narrow but very clean with toilet and shower. If you go there for 3 nights only then I recommend it. The Bellecour is 15 minutes walking from there and the old city is approximately 45 minutes walking.

  • Stayed: February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Costantinos M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2011

this hotel is not the most comfortable: but for this price, it is good value. On the maps, it appears to be between the station and a main road: in fact, we had no problems with noise from the trains or cars. We did have issues with noise from the corridor, but that is not unusual for an older building. The staff were helpful. The service is extremely minimal - you can't even get a hot drink during the evening, but you can sleep and the bathroom is renovated to an acceptable standard. Ideal location for someone arriving by train and visit the centre of Lyon.

Room Tip: we didn't stay in the side facing the railway, so we don't know if it is noisy there
  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank objective_feedback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lyon hotels
Perrache - Charlemagne
Hotel Victoria
Hotel Victoria
#99 of 196 in Lyon
320 reviews
Carnot - Gailleton
Hotel d'Ainay
Hotel d'Ainay
#169 of 196 in Lyon
28 reviews
Perrache - Charlemagne
Ibis Budget Lyon Centre Confluence
Show Prices
Show Prices
Show Prices
Carnot - Gailleton
Hotel du Simplon
Hotel du Simplon
#51 of 196 in Lyon
371 reviews
Perrache - Charlemagne
Ibis Lyon Centre Perrache
Show Prices
Show Prices
Show Prices

Been to Hotel de Normandie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel de Normandie

Address: 3 rue du Belier, 69002, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon > Perrache - Charlemagne
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #160 of 196 Hotels in Lyon
Price Range: £48 - £69 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel de Normandie 2*
Number of rooms: 39
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, 5viajes2012 S.L., Cancelon and Evoline ltd so you can book your Hotel de Normandie reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing