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“Perfection”
Review of Villa Florentine

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Villa Florentine
Ranked #14 of 196 Hotels in Lyon
Certificate of Excellence
Reviewed 30 September 2013

This being our second stay, we wondered whether it was up to its previous standard. We were not disappointed. In fact it seemed even more perfect. Our suite was tastefully decorated and looked out over the old city. The bed was wonderfully comfortable and we were welcomed back to the hotel like old friends, including the welcome bubble. Breakfast in the restaurant, again overlooking Lyon, and with the freshest produce was a taste experience. The staff are courteous and ever willing. Being a Relais & Chateaux member means you are guaranteed that it is of a high standard anyway, but Villa Florentine exceeds that normal standard.

Room Tip: Room 5 is superb
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  • Stayed: September 2013, travelled as a couple
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1  Thank JohnR63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations C, Gérant at Villa Florentine, responded to this reviewResponded 15 October 2013

Dear Sir,
Thank you for your very nice review.
We do hope you will come back and live another experience in our property soon again.

Best regards

Jérôme MONTANTEME
Villa Florentine Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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170 - 176 of 752 reviews

Reviewed 12 September 2013

Beautiful hotel in a wonderful location overlooking the city of Lyon. The staff was wonderful and accommodating. Large modern rooms with amazing views. Nothing but good things to say about this fabulous hotel.

  • Stayed: August 2013, travelled as a couple
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1  Thank diane w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2013

This hotel is fantastic to stay at if money is not an issue.
The staff could not be more friendly and totally proffetional.
The manager and assistant manager are PERFECT in every aspect but they are let down by owners who at getting the money per night but haven't refurbished( big and quality ) bedrooms in at least 15 years.
If these rooms and the interiors where refurbished this would be a World class hotel coupled with the able management.
But at the same time stay here it has such great features that compensate for poor furnishings....
The quirky ness of this hotel make it a world beater.
Please owners stick your hand in your wallet and make this the best of the very best.

Room Tip: Negotiate on price it's not worth full asking price ......but the hotel s very special.....lovel...
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  • Stayed: September 2013, travelled as a couple
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Thank Readytoburst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2013

Large rooms, comfortable, superb service and view. In the eart of Lyon just above the hystorical center with an overall view lies this superb boutique hotel with attentive personnal service.
It was our best experience in Lyon and look forward to visit again.Gourment rerstaurant by Paul Bocouse.orth every penny.There is arooftop heated swimming pool and heated marble chars with a view to all of the city center. The bar service is superb with beautifull cocktails. It was a historical plazzo belonging to the Medicis when they controlled Lyon and some of the pat glamour has been conserved

Room Tip: largesr rooms
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  • Stayed: March 2013, travelled with family
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Thank jagcha1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

Villa Florentine has an exceptional location. High above the city of Lyon. There are incredible views of the city from anywhere in the property. The staff is very friendly and helpful. We had breakfast in their restaurant once, it was a la carte but exceptional ingredients. Service was a little slow. The pool area is beautiful, on the rooftop. Here, service was very good. Our room was the least pleasant factor during our two night stay. As we were checking in, the clerk told us while casually conversing with us that they were fully booked. That's why we didn't request a room change. Room 16 was facing the city and had an incredible bird's eye view. But...it was a "loft". The sitting area and bathroom were in the lower level and the bedroom above it connected by a spiral staircase. This was the "killer"! Try going to the bathroom in the middle of the night down a spiral staircase!! And the fact that it was on two levels made it feel a little "cramped". When we checked out it felt like a scene right out of "Downton Abbey" with the staff waving goodbye as we drove off!

Room Tip: If you have difficulty with stairs, be sure not to get the loft suites.
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  • Stayed: June 2013, travelled as a couple
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1  Thank Corina58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations C, Gérant at Villa Florentine, responded to this reviewResponded 10 September 2013

Dear corina 58,

I am delighted to hear that you appreciated your stay with us and the location of our property.

Our 28 rooms and suites all have their own charm: Views over the roof tops of Lyon or not, French wooden ceilings, mezzanines, terraces or balconies, mosaic stone arch, tiled or wooden flooring or private sauna ...
When a room does not satisfy a guest, and if we have the availability we usually suggest another room, I do hope this was your case.

I very much look forward to seeing you again and thank you for taking the time to poste your message on TripAdvisor.

Sincerely

Jérôme MONTANTEME.
Hôtel villa Florentine Manager

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Reviewed 26 August 2013

From the moment we parked our car outside the hotel (after a bit of a struggle with the directions suggested by the sat.nav.), we were greated by the helpfull staff of the hotel. Our car and luggage was immediately taken care of and we received a warm welcome and an efficient and pleasant check in. As we were guided to our room, where our luggage had allready arrived, we were also given a personal tour of the hotel and it's amenities - in fluent English. The hospitality and attention to detail which the staff displayed was nothing but excellent.

The exterior and interior of the hotel is of a very high standard and our room was huge and very comfortable. The spa area, pool and poolbar was an excellent place to relax after a "strenevous" day in Lyon, and recharge before a wonderful dinner experience at the hotels outstanding Michelin star restaurant, Les Terraces de Lyon (which really deserves it's own review). The location of the hotel is superb on the hillside above the old city of Lyon, with magnificent views of the city.

We enjoyed a package deal which gave us a wonderful deluxe room, champagne at our arrival, and a set gourmet menu at Les Terraces de Lyon, and also an excellent breakfast next morning. The hotel package deals are definitely good value and something to consider.

Our only regret was that we only booked one night, as we were on our way further south. The hotel was in every way an amazing experience, and we loved every minute of our stay. This was one of - if not The - highlight of our four weeks holiday in France. Lyon is a marvellous city, and Villa Florentine is an amazing hotel, and we have no choice but to return to Lyon and the fantastic Villa Florentine. If you want to treat yourself with the perfect hotel splurge - Villa Florentine is the place to go - you will be pampered!

  • Stayed: July 2013, travelled as a couple
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Thank FredRE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations C, Gérant at Villa Florentine, responded to this reviewResponded 10 September 2013

Dear sir,

What a delight to read such a nice review, thank you !

We are very pleased you enjoyed your stay so much and even happier to know that you will come back to our establishment.

For your next stay, ask for a different room as they are all completely different.

I look forward to seeing you again.

Sincerely

Jérôme MONTANTEME.
Hôtel villa Florentine Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2013

Our last but certainly not least stay during our 19 day trip around France 9/2012. From the moment we walked through the doors to check in....we adored the staff here as they were helpful, engaging, and could predict our needs before we would! Lyon is a wonderful city and exceeded our expectations. The Villa sits high in a hill overlooking the entire city and on clear days you can see Mount Blanc in the distance.

It is beautifully maintained and hospitable. Clean and modern while it still holding onto its renaissance features. The pool area was just beautiful. We did not get a chance to dine on premise while we were guests but others staying here said it was outstanding. It was an absolutely perfect last stop before heading back to Paris for the flight back to the US.

Stayed: September 2012, travelled as a couple
Thank Diane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations C, Gérant at Villa Florentine, responded to this reviewResponded 10 September 2013

Dear Madam,

Thank you for your review.

It's always a pleasure to hear that our hotel and the work of our team are highly appreciated.

We hope to have the pleasure of seeing you again.

Best Regards,

Jérôme MONTANTEME.
Hôtel villa Florentine Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Villa Florentine

Address: 25 Montee Saint Barthelemy, 69005, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lyon
#7 Business Hotel in Lyon
#8 Romantic Hotel in Lyon
#10 Luxury Hotel in Lyon
Price Range: £173 - £597 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Villa Florentine 5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Villa Florentine Hotel Lyon
Florentine Hotel Lyon

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