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“2nd Time”
Review of Villa Florentine

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Villa Florentine
Ranked #7 of 194 Hotels in Lyon
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“2nd Time”
Reviewed 1 July 2014 via mobile

Back again this year and stayed three nights together with our Labrador. This is a beautiful hotel and made even better because the staff are outstanding. There are 3 large rooms with lovely private garden terraces which are very good for breakfast or dinner if you can drag yourself away from the beautiful restaurant. Lyon is a fabulous city for walking if you don't mind some serious hills, and 15 minutes walk high above the hotel is the amazing cathedral.

Stayed June 2014, travelled with family
Helpful?
1 Thank Nick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations C, Gérant at Villa Florentine, responded to this review, 4 July 2014
Dear Sir,

Thank you for your loyalty to Villa Florentine and your message after your stay at the Villa Florentine. I am pleased to read that you enjoyed it and we for sure will reserve your favorite room for your next stop in Lyon.
Looking forward to see you.

Kind regards,

Gilles Cotillard
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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719 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
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Singapore
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2014

While located on a hill, it was rather accessible via a flight of stairs near the main streets of old Lyon.

The room was well-furnished, comfortably sized for a family, and opened up to a fantastic view of the city.

Very friendly and helpful staff. They made my family and I feel very welcomed and well taken care of. Communication was very easy and pleasant.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cheers17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations C, Gérant at Villa Florentine, responded to this review, 4 July 2014
I am delighted that your stay at Villa Florentine gave you satisfaction.
I hope we have the pleasure to welcome you again.

Kind regards,

Gilles Cotillard
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 June 2014

We recently had the pleasure of staying at the Villa Florentine with friends of ours during a trip to Europe from Australia. We found the staff to be wonderfully welcoming, good humoured and very knowledgeable about the hotel and Lyon.

The rooms and other facilities where of very high standard, clean and well maintained. The location and views from the hotel were excellent.

The evening meal we had at the restaurant was of very high standard and matched to wines recommended by the sommelier.

This was the first time we had been to Lyon, and we very much look forward to returning to Lyon and the hotel Florentine again in the future.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AussieJames2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations C, Gérant at Villa Florentine, responded to this review, 4 July 2014
Thank you for sharing your opinion after your visit, and for your message.
It is always a pleasure to know that our guests feel comfortable in our Villa Florentine.
Our greatest reward is to know that you'll love to return to our beautiful hotel.
We hope having the pleasure to welcoming you soon again.


Gilles Cotillard
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
British Columbia, Canada
Level 6 Contributor
452 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed 19 June 2014

Terrace views are outstanding. We came by taxi and that is the first thing that amazed us, after the taxi had climbed up the hill that is....! It is a Relais and Chateaux, beautifully appointed and full of character. Excellent service naturellement. Cocktail of the day served on arrival. Bring your swim suit even just to soak in the hot-tub part of the lovely pool. Since it is a converted convent the walls are very thick so inside is nice and cool and the room was very quiet. Our room was no 'Nun's Cell' and was luxurious. The bathroom was newly done and the only thing missing was being able to have a stand-up shower - the hand held spray is fine for rinsing hair whilst having a bath. The different sections - entrance area, bedroom, and the bathroom - were on different levels and you had to take care with the steps involved. Best to ask at reception if this would be a problem for you.

Room Tip: Ask if there are lots of steps involved.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank palmpirate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations C, Gérant at Villa Florentine, responded to this review, 4 July 2014
Dear traveler,

Thank you for your break in our House. I am pleased to read that our Villa Florentine has enchanted you.
I hope we have the opportunity to welcome you again.

Best regards.

Gilles Cotillard
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sevenoaks, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 May 2014

Very nice hotel. The staff were very friendly and helpful. The atmosphere is nice and the views overlooking the city are lovely. The room we stayed in was comfortable, clean and well proportioned. The hotel's restaurant is first class. We only had two concerns: unreliable WiFi bandwidth & the separate toilet in our room did not have its own wash basin. If it hadn’t been for these, we would give it a maximum rating.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Patrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations C, Gérant at Villa Florentine, responded to this review, 4 July 2014
Dear Sir,
Thank you for sharing your review following your stay at Villa Florentine, and am delighted to read that you enjoyed the scene as well as the quality of service provided by our staff.
I noted your comments and thank you for the points you mentioned. Regarding the wifi, we shared information with our IT manager and we are happy to confirm you that everything is in order yet.
I hope we have the pleasure to welcome you again.

Best regards.

Gilles Cotillard
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 May 2014 via mobile

Enjoyed stay with my partner. First is of course amazing locations overlooking the city of Leon. Also a wonderful dinner at the Michelin star restaurant, Les Terraces De Leon. Dishes, vine and cheeses was excellent. Bourgeois.
Professional staff on everything. Our room with private garden the old building was large and very nice.
I didn't look for any minuses because it is really high quality hotel. Can not to back in Leon and for sure will back to stay in Villa Florentine.

Stayed May 2014, travelled as a couple
Helpful?
Thank Irina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations C, Gérant at Villa Florentine, responded to this review, 4 July 2014
Dear Madam,

Thank you for your superb description of our services.
Be sure, it will be a pleasure to welcome you again.

Kind regards.

Gilles Cotillard
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level 5 Contributor
53 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 18 May 2014

A lovely property but in need of refurbishment. Exceptional levels of service from the concierge/reception team and some of the most delightful staff at any hotel I have stayed at but the hard product is looking very tired. Some parts of housekeeping were poor on occasions. Delightful breakfast. Loved the views, loved Lyon and would stay again but work is needed on both the hard product and a consistent level of service across all aspects of the hotel. When it was great it was fabulous and when it was poor it was just not good enough leaving an overall lukewarm impression.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SydneyAlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa Florentine

Property: Villa Florentine
Address: 25 Montee Saint Barthelemy, 69005, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lyon
#4 Luxury Hotel in Lyon
#7 Business Hotel in Lyon
#8 Romantic Hotel in Lyon
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Villa Florentine 5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Villa Florentine Hotel Lyon
Florentine Hotel Lyon

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