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Hotel Crowne Plaza Lyon - Cite Internationale
Ranked #2 of 194 Hotels in Lyon
Certificate of Excellence
Reviewed 7 January 2012

Great hotel, beautiful location (in my opinion) Clean hotel, nice rooms. Great price, wasnt too expensive. Underground parking. Simple bus ride that takes 10mins takes you straight into the city. Our room had a wonderful view of the river. Staff was friendly and very helpful when we asked the best way of getting into the city. Hotel seemed to have a lot of business people. We only stayed 1 night and wanted something that looked clean, modern was not too expensive. This fit the bill perfectly.

  • Stayed: September 2011, travelled as a couple
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2  Thank czech99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordeLyon, Social Media Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this reviewResponded 12 January 2012

Dear Guest,

Thank you for your review and for your kind words concerning our staff. Be sure that I'll tell them. All our staff is at your disposal to make your stay memorable

Indeed, we are located in an unique place in Lyon, just between the Tete d’Or Park and the Rhone River, at few minutes of the city center. It is very calm and you can easily enjoy a walk in the area, especially in spring when flowers are blooming.

We are looking forward to the pleasure of welcoming you back at the Hotel de la Cité Concorde.

Kind Regards,
Nolwenn Roux

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374 - 380 of 1,366 reviews

Reviewed 5 January 2012

The hotel is underestimated. The place itself (Cite International) has all autonomous facilities (cafes, restaurants) sufficient for comfortable stay. The hotel is new, good maintained, tidy, etc. it takes 15 minutes to get to Old Lyon from here. So if you travel by car – stay here.

  • Stayed: January 2012, travelled with family
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6  Thank travellerGregory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2011

Stayed a couple of days as I attended a conference in the same facility. Arriving late I was a bit surprised to be offered only a smoking room, as I am a non-smoker, but the friendly lady in the reception was very service minded and offered me a non-smoking suite instead. Naturally, the room was excellent with the upgrade, and I found it very quiet as well. Breakfast was good, but the service slowed down during my stay as I never got the iron I was offered to iron my shirt and they made a mistake when ordering taxi to the airport, by delaying the pick-up. The phone in the room did not function. The catering personnel in the restaurant were not attentive. Location was good for my trip as I attended a conference in the neighboring building, but a bit far from the city center.

  • Stayed: November 2011, travelled on business
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Thank NorwegianViking74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordeLyon, Social Media Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this reviewResponded 28 November 2011

Dear Guest,

Thank you for having taken the time to leave your review on TripAdvisor.

I would like to apologize for mistakes that you encountered during your stay. We informed the relevant services of your comments in order to avoid such errors. Your feedback encourages us to improve our service and to be even more vigilant.

It is true that the hotel is very close to a business center. You can still join the center of Lyon in 10 minutes by bus.

Hopefully we will have the pleasure of welcoming you back in our hotel to give you a better impression.
Kind regards,
Nolwenn

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Reviewed 22 November 2011

hotel is a tram ride away from train stn.but its well located in business area.so good access for bus/trams.rooms & bathrooms are comfortable & higher floors have a better view.hotel does a good buffet breakfast but unusually doe not have a restaurant.also free internet access is available in basement.plenty of restaurants around area locally.security not a problem as Interpol is next door

  • Stayed: October 2011, travelled solo
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Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2011

This hotel is everything we wanted. In short, for those who know what that means, this hotel is more a business hotel next to a conference centre.

The hotel is located a goot 40 minute walk (estimate as we didn't walk) to the city centre and all the tourist attractions (even longer if you're going to walk to to the top of the hill where the Catherdral is). However, Lyon, just like most major French cities do, operates an easy to hire bicycle system where all you need is a card with a chip and you can get a very cheap bike (as far as I can remember it's 1.7 euros a day and 150 euros deposit that is released as soon as you return the bike). The bike stations can be found all over the city and there were a few right in front of the hotel. So we'd hire a bike, ride into the city (15 minute ride) and then spend time looking around. If not keen on bikes, there's a bus stop right in front of the hotel (never seen or shall I say heard such quiet buses) that takes about the same time (or so I was told) except you don't have to wait for the bike ride.

The hotel is situated in a beautiful area, right next to the amazing park Parc de la Tete d'Or I think is the name). The park has a botanical garden and zoo (access free of charge). It's an amazing location to go for a morning run if your inclined to do so (we were compelled to do so cause it was so nice).

The rooms were big for French standards and very clean. The hotel is fairly new or at least it felt like a new hotel cause it was so nice. Has public but secure parking right next door.

Staff were more helpful than I've ever seen before. French rudeness is a myth. These guys were so friendly and helpful and nothing was too difficult to them.

The only downside (and it's a tiny one) is that if you're driving in trying to pull up in front of the hotel to drop your bags off and ask how to get to the car park there is no such area. We had to pull over illegally and when I ran over to the hotel a really friendly and helpful receptionist came out, showed me where to go and where I'd get out of the car park and then helped us take our bags in while I was parking the car.

All in all, an excelent hotel!

Room Tip: Stayed in a room overlooking the park which was lovely and quiet. Looked like we were in a hotel nex...
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  • Stayed: September 2011, travelled as a couple
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2  Thank Ch0gi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordeLyon, Social Media Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this reviewResponded 16 November 2011

Dear Guest,

I would like to thank you for your review on Trip Advisor and for your high rating. I will relay with pleasure your feedback to my entire team who will be glad to know that their efforts contributed to your enjoyable stay.

For few years now, the city of Lyon promotes eco-friendly transports, as bikes. That’s why you can easily find bike stations, called Velo’v, all over the city. Actually, the rent of a Velo’v is free for the first 30 minutes. After that time, it is 1€ for 1h. Little tip, you will enjoy a nice bike ride, or walk, at Tête d’Or Park (one of the largest park in the city in France), just in front of the hotel, while the sun goes down !

I’m glad to read that you appreciated the services made by our team and that you change your mind about the “French rudeness”. We are attentive to all your needs and we strive to make your stay the best possible


I am looking forward to the pleasure of welcoming you back to the Hotel de la Cité Concorde.

Nolwenn Roux

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Reviewed 8 November 2011

Let's get the location issue settled first. This hotel is a 45 minute walk from the center of old Lyon. But...it is in a perfectly set, quiet park with restaurants, the Musee D' Modern Art and a convenience store in the courtyard. Most importantly, the Lyon Bus/Tram system runs quiet, electric buses from right behind the hotel to the Part Dieu Train Station(C1) and old Lyon(C5) every 10 minutes and taking only 10 to 15 minutes travel time. Tickets are purchased at a machine by the bus stop or on the bus - quick, convenient and negates the location issue.

The hotel borders the largest park in Lyon complete with walking/jogging trails, lakes, English Gardens and wild deer. The Rhone River runs past the front of the hotel with gravel trails paralleling both sides and creating a scenic, peaceful walk to old Lyon.

The hotel is quiet, modern, has large comfortable rooms and luxury appointments, including large bath towels and bathroom amenities. The breakfast is extensive, well-prepared and delicious. The breakfast charge is a bit high but you should be able to get a room rate that includes breakfast, making it a bargain.

The staff of the hotel all speak English and are extremely helpful. I used them to help me plan several day trips to Grenoble and Beaujolais which they did and went well beyond my expectations. They actually printed Google maps, color-coded sites of interest and wrote a letter of introduction to a business-owner for me.

I did not have a car and spent most of my time exploring the beautiful and interesting city of Lyon. The bus system was so efficient and easy, I had the best of both worlds - a large, comfortable, clean hotel and easy access to the city.

You will not find a nicer hotel with such a helpful staff anywhere else in Lyon.

  • Stayed: November 2011, travelled solo
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1  Thank M2hra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordeLyon, Social Media Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this reviewResponded 15 November 2011

Dear Guest,

I would like to thank you for your complete review on TripAdvisor and for your high rating.

Indeed, the hotel is located between the Tête d’Or Park and the Rhone river, which enable to enjoy, in addition to what you mentioned, a beautiful view in every room. You can also be entertained by the cinema, the casino or the museum. Actually, until the 31th December, you can have a free soft drink with your ticket of the “Biennale d’Art Contemporain”, which takes place at the Musuem d’Art Contemporain.

It’s very nice to hear that our team made the difference and that you appreciated our services. Your satisfaction is an encouragement to us in the pursuit of making each stay memorable.
Concerning the buses, you can also purchase one-way bus tickets at the reception for your convenient.

Kind regards,
Nolwenn Roux

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Reviewed 7 November 2011

We chose to stay here because of its proximity to Le Transbordeur, a music venue located two minutes walk away. For a city break, it's a bit far away from the centre of Lyon. But it's a nice hotel. Very contemporary (glass lifts take you to the top floors with views across the park), very clean and perfectly comfortable. The location is the only downside, really. We arrived on a Sunday and there was nowhere nearby to get food or refreshment, so you were limited to the hotel or go without! We decided that we didn't want to pay silly money for breakfast at the hotel, so that meant a trip on the trolley-bus in order to get a breakfast croissant! But the trolley-bus service (in fact, all public transport in Lyon) is excellent, so it's no hardship. In summary, a nice hotel - but only really suitable if you have business or pleasure nearby.

Room Tip: You have a choice of overlooking the park or overlooking the river. We asked the receptionist what...
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  • Stayed: November 2011, travelled as a couple
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Thank melodicmartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordeLyon, Social Media Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this reviewResponded 9 November 2011
Google Translation

Dear guest,
Thank you very much for having taken the time to share your comments about our hotel.

It is true that the hotel is located in the new district of Cité Internationale and not in the downtown of Lyon. This situation permits to enjoy a very quiet area close to the park Tête d’Or and the Musée d’Art Contemporain, while accessing center in few minutes by bus or by bicycle.

Breakfast is an important time to start the day and we make it as complete as possible. However, we have a menu "Breakfast" for only 10 euros.

I am looking forward to the pleasure of welcoming you back to the Hotel de la Cité Concorde.

Kind regards,
Nolwenn Roux

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Crowne Plaza Lyon - Cite Internationale

Address: 22 quai Charles de Gaulle, 69006, Lyon, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Lyon
#3 Family Hotel in Lyon
#4 Romantic Hotel in Lyon
#5 Business Hotel in Lyon
Price Range: £67 - £273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Crowne Plaza Lyon - Cite Internationale 4*
Number of rooms: 162
Official Description (provided by the hotel):
The Crowne Plaza Lyon – Cité International stands out as a point of reference in the luxury hotel business in the heart of the famous urban architectural project, the Cite International of Lyon. This hotel was first conceived by the Italian architect Renzo Piano, already well known for the design of the prestigious Georges Pompidou centre in Paris.The Crowne Plaza Lyon – Cité International is located between the banks of the Rhone River and the Parc de la Tete d'Or and just steps away from the largest Congress Centre in Lyon. ... more   less 
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Also Known As:
De La Cite Concorde Hotel

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