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“Hotel de la Cité Concorde Lyon”

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Hotel Crowne Plaza Lyon - Cite Internationale
Ranked #3 of 193 Hotels in Lyon
Certificate of Excellence
Sydney, Australia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Hotel de la Cité Concorde Lyon”
Reviewed 19 August 2012

We booked the hotel through Expedia and upon arrival were upgraded to a one bedroom suite! It was already a great value for money but this made it even better.
The hotel is located in a business center or district area. There are bars, and restaurant around but not as lively as the city. You can get to the city center by bus - which they are quite regular from the front of the hotel - 200m.
We arrived by train and the taxi ride was about 15€. The hotel is very clean, quiet and roomy and we had an espresso coffee machine in our room.

Room Tip: If you can get a good deal online, it is definately worth the stay as the bus ride to town center co...
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  • Stayed June 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arjang A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (98)
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English first
Aberdeen, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 August 2012

This was a nice enough hotel, clean, nice staff. It is however far from downtown so you will need to take the bus or drive. There are some restaurants neer by but we tried two and they were not very good, you are better to leave and eat downtown. Close to the big park Tete d'or, which is absolutely beautiful. If you have a car it is very expensive to park. If you are looking to be around people and be close to the action I would stay somewhere else. We found many other places we would have rather stayed as you are so far removed.

Room Tip: Ask for river view
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  • Stayed August 2012, travelled as a couple
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Helpful?
Thank Leila M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordeLyon, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review, 4 September 2012
Dear guest,

I would like to thank you for taking the time to share your comments about our hotel. We are glad to read that you have appreciated our hotel and our staff.

Indeed, we are located in a unique place in Lyon, just between the wonderful Tete d’Or Park and the Rhone River, at few minutes of the city center. But it is a very calm place and you can enjoy a walk in the area, especially in fall when the trees turn orange. You can also take the buses or a taxi, which bring you easily and quickly downtown (only 15 minutes for Bellecour place or Part-Dieu mall).

We would welcome you again with pleasure.

Kind regards,
Nolwenn Roux
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 August 2012

Very good experience. Room (210) is very spacious with a nice balcony, perfect clean, good bed and overall good amenities.
Service is attentive and nice.
100 meters away from c5 bus connecting with city historical center.
Strongly recommended.

  • Stayed August 2012
    • Value
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    • Cleanliness
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Helpful?
Thank Abrandao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordeLyon, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review, 3 September 2012
Dear guest,

Thank you very much for having taken the time to share your comments about our hotel. We are thrilled to read that you have enjoyed your stay with us.
I will share your comments and your recommandation with the staff, in order to let them know how appreciated their efforts were and let me also take this opportunity to thank you for having chosen the Hotel de la Cité.

We are looking forward to the pleasure of welcoming you back in the future.

Kind regards,
Nolwenn Roux
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 July 2012

The hotel was modern and the rooms quite nice. They were a nice size. Breakfast was very good as well. Lots of choice. The only problem was that it was a bus ride away from downtown. You can walk, but it will take you about 30 minutes. There are a few restaurants right by the hotel that were good as well. I had a view of the park on the second level that had a small balcony as well.

  • Stayed June 2012, travelled on business
    • Value
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Helpful?
2 Thank JennieJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordeLyon, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review, 17 July 2012
Dear Guest,

Thank you very much for staying at our hotel in Lyon and for giving us your encouraging feedback through TripAdvisor.

Thank you for your compliment about the room and the breakfast. We think it’s a very important moment of the day. That's why we offer a huge continental buffet with salty and sweetie dishes. You can sample, for example, some bread, croissant, cheese…

We have taken good note of your dissatisfaction concerning the location. Indeed, the hotel is located between the Tête d’Or Park and the Rhone river, which enable to enjoy beautiful views. You can easily ride to downtown with the bus services. They are very efficient, clean and they run regularly. For your next trip, feel free to ask the reception for more information.

We are looking forward to the pleasure of welcoming you back to the Hotel de la Cité Concorde.

Nolwenn Roux
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London
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 June 2012

We had the car with us and wanted to spend a couple of nights in Lyon before heading further south. All the staff were helpful and cheerful. The room was large and the bed comfortable, everything clean, tidy and well presented. We ate here one night and the food was good, as was the wine. The bar had standard hotel prices. There is a ten euro breakfast option of coffee, juice and pastry and we did this one day and walked to a cafe in the complex on the other. The hotel is situated in the exhibition and conference centre area, and this works very well if you have a car as you don't have to drive into the city centre and there is ample safe parking. An all day travel card is just shy of five euros and the buses are regular and take about 15 mins into the centre. We went in during the day and again for dinner in the evening, and the buses run well into the night and turn-up when scheduled. Would stay at this and other Concorde hotels again.

Room Tip: We were offered either river or park view - took the river which was lovely. Ask for a high floor.
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  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
3 Thank DaisyMitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review, 5 July 2012
Dear guest,

I would like to thank you for your comments on Trip Advisor. I will relay with pleasure your feedback to my entire team who will be glad to know that their efforts contributed to your enjoyable stay!

Actually, we are located in the Cite Internationale area. It’s a modern place in Lyon, designed by the famous architect Renzo Piano, already known for the Center Pompidou in Paris. During your next stay in Lyon, feel free to ask the reception, who would be very happy to give you some advices to discover the hidden faces of Lyon! For example, why not be tempted by a walk in the rose garden while the sun sets late in the day? It’s a wonderful moment of the day!

We are happy to read that you appreciated our restaurant. Regarding the breakfast, as we know that breakfast is an important time to start the day, we also propose you a gourmet buffet with, for example, bread, croissant, cheese, vegetables. …

We are looking forward to the pleasure of welcoming you back to the Hotel de la Cité Concorde or to any other Concorde Hotel.

Kind Regards,
Nolwenn Roux
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 5 June 2012

Nice enough hotel apart from the A/C being ineffective, when it was 32c outside. Clean modern and rooms comfortable The main problem is location, it's part of a gigantic complex of offices and hotels etc, totally characterless and about a 15 minute car journey from the city centre Its a bit like staying in a shopping mall only bigger. Restaurant quality in the complex was disappointing and the standard of service poor from my experience,I walked out of 2 (including the hotel's) before ending up in the Hilton restaurant which was average. If your at the conference centre it would make sense to be here but other than that stay in town.

Room Tip: Choose one overlooking the river
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  • Stayed June 2012, travelled solo
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Helpful?
3 Thank Sydney8131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordeLyon, Guest Relations at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review, 12 June 2012
Dear guest,

I would like to thank you for taking the time to share your comments about our hotel, which help us to improve our services.

We are sorry about the A/C. We have transmitted your comment to our Technical Director and he already fixes it.

Regarding the location, we are actually situated in the modern place in Lyon, the “Cite Internationale”, designed by the famous architect Renzo Piano (Pompidou Center, Paris). It is true that you will not find the charm of the old city here. You will actually discover a new kind of area, modern but comfortable, very close to the nature (just in front of the Tete d’Or Park) and artistic.

We are sorry to hear that our restaurant didn’t live up your expectations. However, we have taken good note of your remarks and we thank you for helping us to improve the quality of our service.

Please be sure that the satisfaction of our guests is our main preoccupation and we really hope to have the pleasure and the opportunity to welcome you again in our restaurant and in the hotel to give you a better impression of our service.

Kind Regards,
Nolwenn Roux
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
245 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 4 June 2012

Don't let the location of this hotel put you off - Lyon has an excellent public transport system & there is a trolleybus stop right outside the hotel. 10 tickets for the bus / metro cost 14 euro.

We treated ourselves to a junior suite which the hotel website promised 'Junior Suites provide extensive views of the park and the amphitheater' - this was certainly not the case for our 1st floor room which provided views of the bar terrace and bus stop (disappointing).

Beds are very comfy an the the hotel is very quiet on an evening.

We didn't have breakfast in the hotel as it was a whopping 22 euro each, there is a small cafe 2 mins walk away though where you can get a coffee / pastry (though not open Sunday morning).


Overall we'd highly recommend Lyon as a city break destination.

Room Tip: The rooms on the 1st floor have no view!
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EboracumYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordeLyon, Guest Relations at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review, 12 June 2012
Dear guest,

I would like to thank you for taking the time to share your comments about our hotel, which help us to improve our services.

We understand that the view of your room didn't live up all your expectation and please accept our apologies. It is true that some people prefer to stay on the floor below, while others prefer high floor. For your next stay, please feel free to ask for a high floor when you will book the hotel.

Regarding the breakfast, we propose you a huge buffet with savoury and sweet dishes. If you prefer, we also propose you a breakfast at 10€, included Fruit Juice, Coffee, and a pastry. Please feel free to ask us for more details.

We are looking forward to the pleasure of welcoming you back to the Hotel de la Cité Concorde.

Kind Regards,
Nolwenn Roux
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Crowne Plaza Lyon - Cite Internationale

Property: Hotel Crowne Plaza Lyon - Cite Internationale
Address: 22 quai Charles de Gaulle, 69006, Lyon, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Lyon
#3 Family Hotel in Lyon
#4 Romantic Hotel in Lyon
#5 Business Hotel in Lyon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Crowne Plaza Lyon - Cite Internationale 4*
Number of rooms: 162
Official Description (provided by the hotel):
The Crowne Plaza Lyon – Cité International stands out as a point of reference in the luxury hotel business in the heart of the famous urban architectural project, the Cite International of Lyon. This hotel was first conceived by the Italian architect Renzo Piano, already well known for the design of the prestigious Georges Pompidou centre in Paris.The Crowne Plaza Lyon – Cité International is located between the banks of the Rhone River and the Parc de la Tete d'Or and just steps away from the largest Congress Centre in Lyon. ... more   less 
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Also Known As:
De La Cite Concorde Hotel

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