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Hotel Crowne Plaza Lyon - Cite Internationale
Ranked #2 of 194 Hotels in Lyon
Certificate of Excellence
Reviewed 8 July 2013

Had a small but nice room on the 8th floor. Only one of the four window blinds could be operated and one of the ceramic-tooth-brush-beakers was not cleaned/replaced. Quality of the bed was good. The hotel is located north of a big park in a quiet area. Public transport to the city center is well organized, but if you are in Lyon to visit the city (center), there's probably better places to stay. Free WiFi is a plus. Staff was very friendly. Overall, I think the price is on the high side.

  • Stayed: July 2013, travelled on business
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Thank HansXYZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this reviewResponded 10 July 2013

Dear guest,

We would like to thank you for having taken time to share your comment with us and the fellow travellers.

Please accept all our apologies for the dirty toothbrush beakers. This situation is unusual and we have transmitted your comment to our Housekeeping manager. She remains vigilant to prevent this situation from arising in the future.

We are located in the Cite Internationale area, just in front of the beautiful Tete d’Or park. This is one of the biggest parks in town in France. You can go to the zoo, visit the roses or the botanic garden, and go for a walk around the lake… If you like to run, there is a road specially arranged for.

We are glad to read that you have appreciated the quality of our beds and that you have enjoyed the free WiFi.
We thank you for your kind word about our staff. They are very happy to know that their efforts have contributed to your enjoyable stay.

We are looking forward to the pleasure of welcoming you back to the Hotel de la Cité Concorde.
Kind regards

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323 - 329 of 1,352 reviews

Reviewed 30 June 2013

The hotel is in the World Trade Center (Cite International) area just north of the Parc Tete d'Or. There is a lot of transportation facilities in the area (buses and trams) but it is a bit out of the downtown area (perhaps 2 kms). The room was adequate, bed was very comfortable, room itself was very quiet, and the shower was absolutely great! The staff were very obliging and friendly, giving us directions, hints, etc. Prices are reasonable for what you received. As long as you don't want to be in the bubbling downtown area of Lyon, this hotel is very nice.

Room Tip: A room with a view of the Rhone is very pleasant, but the park views are also nice! Either way it...
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  • Stayed: June 2013, travelled as a couple
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1  Thank William P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2013

The hotel staff is excellent and very helpful. We had a suite with a river view. The room was large and convenient for setting up your computer and I would expect to be great for a business traveler or a family.Hotel tastefully decorated.Breakfast is acceptable. Avoid having dinner there at all costs, the worst meal I have ever been served in Europe! The Hotel can be hard to find if you are driving. It is in a long complex of attatched buildings that look institutional (think hospital or prison) and are really ugly. The signage is bad for finding the driveway and figuring out where to park. The staff very nice and helpful in this respect. There is a beautiful free park just out the back, as well as great public transportation. Lyon is a lovely city, take the bus or a Taxi and go into the "Old Town" and have dinner there.

Room Tip: We had 711 with a nice river view, it close to the elevator so easy to get in and out of
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  • Stayed: June 2013, travelled as a couple
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Thank Cynthia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2013

A really nice hotel, comfortable beds, nice amenities, good breakfasts, nice helpful people. It is not in the city center but is accessible quickly by electric busses. It is next to a beautiful park that was built around 150 years ago, lovely place to walk. Expensive if you pay the first rate you find but there are deals if you tool around the web. I would certainly stay again, especially if I were attending something at the Congress/conventionn center.

  • Stayed: June 2013, travelled as a couple
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Thank creativity2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this reviewResponded 20 June 2013

Dear guest,

Thank you very much for having taken the time to share your comments about the Hotel de la Cité Concorde.
We are glad to read that you have appreciated your stay with us.

Our hotel is located in the heart of the Cité Internationale, which is very convenience for your seminars and congresses, but also for visiting Lyon. You can reach the city-centre in only 10 minutes by bus, and we are just in front of one of the most beautiful park in France: the Tête d’Or. It is a real pleasure to take a walk over there at the end of the day, when temperatures are lower.

To take advantage of our best rates, you can contact our reservation service: hoteldelacitelyon@concorde-hotels.com or +33 (0)4 78 17 86 73.

We are looking forward to the pleasure of welcoming you back to the Hotel de la Cité Concorde.
King regards

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Reviewed 31 May 2013 via mobile

We are here in Lyon to join a conference in the nearby conference centre. Our first choice was Hilton as we usually like to stay in Big chains. But since Hilton was fully booked, we then tried to Hotel de la Cite and we are both so happy with our choice!!! And surely will stay here again if we come back to Lyon!
The check in was good and smooth. We booked a Junior suite which the is big and very very clean. The bed is comfortable. No complain at all to the room.
The service here is just unbelievable! Honestly, I've been traveling around the world and usually have no expectation in the service in European hotels, esspecially France! I had very bad experience in many five star hotels in Paris so I have no expectation at all in Hotel De La Cite. But out of our surprise, all staff here are very very helpful, with a great smile all the time and never feel too much when we ask!!! It is really a big big plus to this hotel!
Only one down is the food in this hotel. The room service bad and the breakfast is very average. However, there are many Restuarant around here with just a few steps away, it didn't border us at all. I would recommend you to try the opposite Cite 33 if you going to stay here.
The locate is great if you attend conference here but is a big out of the city. However, you can easily take bus C1/C5 to reach the city centre. There is a big park right next to the hotel! We just rent a bike and ride around the park which is beautiful!
One more, they offer free Wifi in the hotel which is also fast and stable. So I really think if you are attending conference in the area, Hotel De la cite is a great choice!

  • Stayed: May 2013
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Thank CookingFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this reviewResponded 20 June 2013

Dear guest,

Thank you very much for staying at our hotel in Lyon and for giving us your encouraging feedback through TripAdvisor.

We are very pleased to read that our staff has made the difference. We will definitely share with all of them your positive comments. Your satisfaction is an encouragement to us in the pursuit of making each stay memorable.

Our hotel is the perfect location for your seminars and congresses. It is also a quiet place between one of the most beautiful park in France, the Tête d’Or and the famous river, the Rhône.
You can rent a bike and take a ride along the river until you reach the center of Lyon. It is a wonderful route.

To take advantage of our best rates, you can contact our reservation service: hoteldelacitelyon@concorde-hotels.com or +33 (0)4 78 17 86 73.

We are looking forward to the pleasure of welcoming you back to the Hotel de la Cité Concorde.
King regards

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Reviewed 30 May 2013 via mobile

We stayed here 3 nights mid-May 13, during which I went to a concert at the amphitheatre next door. It's ideally located for that, couldn't be any easier! Our room (501) was a good size with a river view. It took a while to bring our daughter's bed up on the first night & when it came (+2 hours after promised) it had a slat missing, but a replacement was provided the following day along with a cute kids wash kit. The only other down side was the cigarette litter outside the window. There is an interior window which opens onto a ledge about a foot wide, then a safety barrier. Clearly previous guests had been leaning out the window for a smoke - there is a no-smoking policy with high "cleaning fee" if caught - but guessing from the state of it that no-one is ever caught!!
The staff were very polite & friendly and knowledgeable about the local area. Service in the bar was quick & attentive.
If you are driving, pay for parking at the hotel on departure rather than at the carpark - it works out cheaper.
Would highly recommend the hotel if you want something a step up from Mercure type accommodation.

  • Stayed: May 2013
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Thank Pepgep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2013

a basically made-for-business hotel with noteworthy "plus" however
all the staff without exception is exceptionally friendly, empathic and helpful,
the breakfast buffet is particularly generous and various.
Among the other hotels of the area where we previously stayed, we shall stick to this one from now on.

Room Tip: I usually stay away from elevators, but this is a habit.
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  • Stayed: May 2013, travelled on business
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Thank markhenry2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Crowne Plaza Lyon - Cite Internationale

Address: 22 quai Charles de Gaulle, 69006, Lyon, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Lyon
#3 Family Hotel in Lyon
#4 Romantic Hotel in Lyon
#5 Business Hotel in Lyon
Price Range: £75 - £295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Crowne Plaza Lyon - Cite Internationale 4*
Number of rooms: 162
Official Description (provided by the hotel):
The Crowne Plaza Lyon – Cité International stands out as a point of reference in the luxury hotel business in the heart of the famous urban architectural project, the Cite International of Lyon. This hotel was first conceived by the Italian architect Renzo Piano, already well known for the design of the prestigious Georges Pompidou centre in Paris.The Crowne Plaza Lyon – Cité International is located between the banks of the Rhone River and the Parc de la Tete d'Or and just steps away from the largest Congress Centre in Lyon. ... more   less 
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Also Known As:
De La Cite Concorde Hotel

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