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“Excellent service in the heart of the city”

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Hotel des Celestins
Ranked #16 of 194 Hotels in Lyon
Certificate of Excellence
Hillsboro, Oregon
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent service in the heart of the city”
Reviewed 26 July 2014

We stayed in the Hotel des Celestins for two nights in July 2014. The hotel is in an excellent location right in the center of the city within easy walking distance of all of the major sites. The staff are very helpful and provided us with recommendations for outstanding places to eat and even made bookings for us. Our room was small, but very clean with a very modern and well equipped bathroom. The breakfast was quite good at a typical price for a hotel in France. There is also secure parking close to the hotel.

We found this hotel to be an excellent value for a short stay in the heart of Lyon.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank MikeHillsboro_Oregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcelestins, Propriétaire at Hotel des Celestins, responded to this review, 24 August 2014
thank you Sir,
It was a genuine pleasure to welcome you and we hope it will occur again very soon.
Best regards
Laurent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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979 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (145)
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English first
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 July 2014

Hotel is near center and very close to old city area. The room was very clean, comfortable and quiet. The staff was great, answering any questions. The owner was very friendly. He and his staff truly made you feel welcome. Very good breakfast.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank TourandGoal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcelestins, Propriétaire at Hotel des Celestins, responded to this review, 24 August 2014
Google Translation
Merci c'est si gentil de partager ainsi votre chaleureuse opinion.
A bientôt
Laurent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 July 2014

We stayed at Hotel des Celestins for 2 nights in early May 2014, arriving very tired at about 9:00 pm after having travelled by air and train from the west coast of North America without having had any sleep for about 40 hours. We were made to feel welcome by the desk clerk and had a very good breakfast at the hotel the next morning after a good night's sleep.

Laurent greeted us at breakfast on the morning after our first night and offered to assist us in any way he could. And he certainly did! He recommended a good Bouchon where we dined that night, and he arranged an early taxi for us for the following morning as we had to catch an early train to Nice. He also met us on the street in front of the hotel at about 6:30 am to make sure the taxi came (he would have driven us to Lyon Part-Dieu had it not shown up) and the desk clerk brought us coffee on the street while we waited for the taxi, which arrived on time. Talk about service!

The hotel room was clean and comfortable, and the location was great - a block from the Place Bellecour and in the heart of Lyon's shopping district. We would recommend this hotel without reservation.

Room Tip: Rooms are relatively small. We had a larger "Superior Room" which was just big enough for...
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  • Stayed May 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank leapfrog01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcelestins, Propriétaire at Hotel des Celestins, responded to this review, 24 August 2014
thank you it was great to spend some time with you.Best regards
Laurent
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Madison, Wisconsin
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 July 2014

what a pleasure to stay in a hotel where real art is championed. Warm & superb decor in the perfect central Lyon location. Superb staff, friendly and accommodating, supremely clean and updated rooms. Safe, and easy.

Room Tip: My room looked onto rue des archers - could see the theatre & very pleasant.
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  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank SRyan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcelestins, Propriétaire at Hotel des Celestins, responded to this review, 24 August 2014
Merci, thank for your comments. Laurent
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seattle
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 July 2014

If you’re looking for a Hotel in Lyon, this is one you should really consider. Its location is a real plus; we found that nearly everything was within walking distance. But, that probably is not your only consideration, so let me add this. The room was very clean, comfortable and quiet. The staff was terrific, answering questions, setting up restaurant reservations, and just chatting. The owner was great, very considerate to his guests, friendly and easy going. He and his staff truly made you feel welcome. We ate breakfast 3 times and found it to be very satisfying and well worth the cost. It was also nice that they served breakfast until noon, allowing us to start our day at a nice pace; after all we were on vacation. I would not hesitate to recommend this hotel no matter what brings you to Lyon.

  • Stayed June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank baldeagle4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcelestins, Propriétaire at Hotel des Celestins, responded to this review, 24 August 2014
Thank you for your great comments; indeed the service of breakfast till noon every day is appreciated by the guests. freedom is important
sincerly yours,
Laurent
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Weston-super-Mare, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 July 2014

This city hotel is a little unusual, being on several floors of a tall narrow building above shops. The room was fairly basic, and quite cramped with only a small hard upright chair and a small desk. But the welcome was very friendly and the breakfast good. The wifi was very slow and not at all reliable. The location is central and there are plenty of very acceptable restaurants within a short walk.

  • Stayed June 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
1 Thank BruleeTheDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcelestins, Propriétaire at Hotel des Celestins, responded to this review, 24 August 2014
good evening,
thanks for noting our originality and desire to please out valuable clientele.
Laurent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014 via mobile

We don't like to complain but our receptionist failed to follow through with the three request we ask as follows:
Our last nights dinner reservation,
Our wake up call never happen and most importantly we had no taxi at 5:30 AM which caused us to panic and run down the streets trying to find a taxi to make our train departure in time.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dayco123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcelestins, Responsable réception at Hotel des Celestins, responded to this review, 24 August 2014
I discovered lately your comments and i am absotuletly embarassed if we did not follow your requests. As you may see from other guest comments our desire to please our guest is our motor on a daily basis and i do not know what may have occured. please accept our appoligies.
Laurent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel des Celestins

Property: Hotel des Celestins
Address: 4 rue des Archers, 69002, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Shuttle Bus service
Hotel Style:
#10 Romantic Hotel in Lyon
#11 Family Hotel in Lyon
#17 Business Hotel in Lyon
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel des Celestins 3*
Number of rooms: 25
Official Description (provided by the hotel):
Ideally located in the heart of the city,between Place Bellecour & Place des JacobinsYou will be within walking distance ofThe old town & the nicest shops.The Célestins CarPark & Bellecour underground station: 50 yards away. Access by elevator 25.6 p X 45.3 p.Air-conditionned & Non Smoking Hotel, free wifi.Charming Boutique Hotel ... more   less 
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Also Known As:
Des Celestins Hotel

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