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“Sadly disappointing”

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Relais & Chateaux Flocons de Sel
Ranked #1 of 37 Hotels in Megeve
Certificate of Excellence
Reviewed 24 January 2011

"Flocons de Sel" tries to be top-notch but just doesn't make it. Although a lovely place, service varies from very good to very bad, e.g. there are many charming staff members, however our check-in was very weird & uninformative thus off-putting; spa appointment was seriously messed up since the masseuse (who ultimately proved to be very talented) arrived 45 minutes late. I had wanted to make the most of the lovely hotel/spa facilities yet because of these service glitches, could not.

Had this been an ordinary, inexpensive hotel, it wouldn't matter. However Flocons de Sel clearly aims to be a cut above (and prices are steep!), but in our experience it did not come up to standard. It simply did not deliver an all-around great experience for its great-big prices.

  • Stayed: January 2011, travelled as a couple
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2  Thank Zelda88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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44 - 50 of 237 reviews

Reviewed 22 January 2011

We were looking for a hotel to celebrate a family event and chose this special place after reading the good reviews in this website. We were 4 couples (no kids).
Each room has different decoration but all of them are just wonderfull and have everything to make the stay as comfortable as possible.
The food in the local restaurant (for dinner) is unique and excellent and also breakfast is very good.
The staff is well trained , english speakers, will help in every situation and will do everything to make your stay unforgetable.

  • Stayed: January 2011, travelled with family
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Thank Arielabr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2010

We had a fantastic experience at both the restaurant and the hotel.

First of all, the food was amazing, really innovative, delicious & tasty.
The service was excellent, the best we ever got in France ! They really try their best to make you feel good, without being poshy. Our 2 children were treated like kings and they took them to the kitchen to choose their desserts with the Chef !
The Chef is a very friendly and accessible person who loves to see his customers happy. He even came to say goodbye when we left.

As for the room, it was superb too ! The bed was uber-confortable and the bathroom so pleasant.
We had a nice relaxing view over the valley with some cows in the background, it was really beautiful.

Overall, the service was exceptionnal. We are very impressed and we hope to be back next year !!!

  • Stayed: August 2010, travelled with family
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Thank Hong_Kong_Star
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2010

I only spent a night here but was really impressed. The rooms are well planned out and comfortable, the service faultless and the food compares to the best I've eaten anywhere. Very quiet (OK, the cow bells did get a bit annoying and next time I would take earplugs).

  • Stayed: May 2010, travelled as a couple
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Thank RetiredearlyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2010

Flocons de Sel is the perfect example of how a luxury boutique hotel should operate. Service was without fault. Generous modern rooms, well designed and immaculately clean. Emmanuel Renault has to be one of the best Chefs in the world and his wife runs the restaurant with a friendly and elegant style, without being imposing. The food and wine are brilliant. Talented hardworking staff pamper your every requirement. Underground carparking and internet are thrown in. Quiet remote location, a bit out of the way; balanced by peace and no local traffic. The hotel provides a shuttle to/from the skiing and town. Great skiiing and Megeve is a lovely town. If the prices don't scare you, visit this hotel asap.

  • Stayed: March 2010, travelled as a couple
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Thank coxco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

  • Stayed: January 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Roche M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Veronique s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Relais & Chateaux Flocons de Sel

Address: 1775 route du Leutaz, 74120 Megeve, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Megeve
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Megeve
#1 Romantic Hotel in Megeve
#1 Spa Hotel in Megeve
#2 Family Hotel in Megeve
Price Range: £263 - £814 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Relais & Chateaux Flocons de Sel 5*
Number of rooms: 10
Official Description (provided by the hotel):
Kristine and Emmanuel Renaut invite you to discover the Flocons de Sel: spacious, comfortable, authentic to escape the daily routine, why not come for dinner or simply for a massage or beauty car in our spa. ... more   less 
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Also Known As:
Relais And Chateaux Flocons De Sel
Relais & Chateaux Flocons De Sel Hotel

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