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“Probably the most luxurious hotel in Megeve”
Review of Alpaga

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Alpaga
Ranked #8 of 37 Hotels in Megeve
Certificate of Excellence
Riyadh, Saudi Arabia
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Probably the most luxurious hotel in Megeve”
Reviewed 7 February 2014

This is a beautiful modern hotel about a 12 minute walk to town (but hotel provides free transport service to town).
Our apartment was comfortable, the staff were friendly and all my family members enjoyed staying here.
Breakfast buffet was good but there's room for improvement in terms of variety.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck J, Directeur général at Alpaga, responded to this review, 18 March 2014
Thank you very much for sharing your nice comment. We are very happy you spent lovely time with us. We do hope seeing you back soon to Alpaga!
Very best wishes from Megève!
Franck Jaulneau
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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362 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 January 2014 via mobile

I have visited the hotel tow times with my wife and hop to follow do it, because it's a beautiful place, whit a extraordinary service, the staff is very professional and the facilities are very comfortable.

Especially I like the design of the chalet, because its a combination of modern and rustic styles.

Stayed February 2013, travelled as a couple
Helpful?
2 Thank Chad P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck J, Directeur général at Alpaga, responded to this review, 6 February 2014
Very difficult to answer such a nice comment...thank you for these good words, thank you for your fidelity, thank you for your support! Alpaga Megeve is our mountain home!
We will be more than happy to see you again very soon.
Best wishes from Megève,
Franck Jaulneau
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 December 2013 via mobile

In every sense. Staff, rooms, facilities, location, services, food. Win, win, win. We stayed in Deluxe room. Sensational. Loved the breakfasts. Enjoyed the new outdoor Scandinavian wooden bath staring at Mont Blanc. Staff a real highlight. Wonderful hosts. Thanks Alpaga!

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Tomily13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck J, Directeur général at Alpaga, responded to this review, 14 December 2013
What can I answer to such a nice comment except THANK YOU!!
We are very pleased to hear you enjoyed your stay with us.
You know now you've got your place in Megève.
See you soon at l'Alpaga for a glass of champagne!!
Very best wishes,
Franck Jaulneau
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TOUILLON, Burgundy
Level Contributor
185 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
Reviewed 28 August 2013

A modern and stylish chalet style hotel, restaurant and spa set on the slope of the valley. Expect to hear some traffic and other noise due to the proximity of the property to the town.
Rooms are very stylish, clean and modern with enormous semi-sunken bath with shower over. Clever use of mirrors offsets the arguably quite small bathrooms. A small front balcony proved useful on a very warm evening.
Facilities include bar snacks available at any time which was useful as we booked on a Monday en route to Italy only to discover that the restaurant was closed. Very irritating! There was no mention of this on the website or we would have booked elsewhere such as the Flocons de Sel where we managed to dine. There is a well designed and maintained spa with hamman, sauna and powered water jets in the reasonably sized swimming pool. Externally, there is a Swedish 'barrel' style hot spa tub. A small gym is located to one side of the spa. Treatments are available but we did not indulge. Access is possible directly from the accommodation which is useful. Secure underground parking with secure access card.
Our sole experience of the restaurant was the buffet style breakfast which was excellent. Amazingly, even the scrambled eggs were baveuse rather than the usual solid lump! The waitress on duty that morning could not do enough to satisfy the various requests of the diners. One suspects that the number of tables would proof rather too many for the rather limited space if fully booked at lunch and dinner.
A small negative which affected some clients was the poor front desk administration with clients' requests not being properly recorded. In our case the booking of a taxi and, as witnessed, delivery of another client's vehicle ready for departure at a specific time.

Room Tip: Avoid booking on a Monday or Tuesday as the restaurant is closed. This is NOT made clear on the web...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PROLLAND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck J, Directeur général at Alpaga, responded to this review, 30 November 2013
Dear Guests,
Thank you very much for your time in sharing your feedback following your stay with us.
We are happy you enjoyed our Property. We are working hard day after day to improve our service and I feel very sorry to hear you did not get the service you expected at the Front Desk.
Regarding our restaurants, l'Onyx, our lounge is open 7/7 and La Table de l'Alpaga is open from Wednesday to Sunday 5/7.
We will be happy to see you again Alpaga Megeve very soon.
Best wishes,
Franck Jaulneau
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kortrijk, Belgium
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 August 2013

The welcome at Alpaga was very warm. We got just the right amount of information with a very friendly smile.
The room was spacious with a nice little balcony. The atmosphere is warm: an authentic wooden house but with all the modern comfort. The bathroom was small but practical. One sink and a shower in the bathtub.
At breakfast a very friendly lady brought us viennoiserie at our table, the rest we could find on a generous buffet.
We had a pleasant stay at this hotel and would book it again if we’re in the neighborhood.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TTT_One
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck J, Directeur général at Alpaga, responded to this review, 17 August 2013
What a pleasure to read your comment!
We were very happy to have you at l'Alpaga and we look forward to welcoming you back in the near future.
See you soon in the French Alps,
Very best wishes from Megève,
Franck Jaulneau
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Altos, CA
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 July 2013

My family and I (a total of 9) rented a chalet at Alpaga during July....what a wonderful experience. The chalet was perfect - the furnishings lovely and comfortable - the kitchen well stocked - the views spectacular - wifi that worked well. The location is excellent....very peaceful (I could listen to those cowbells forever!).....but still close enough to town to walk in for a restaurant or shopping. Guillaume and his staff went over and above in helping us organize activities (river rafting, canyoning, climbing and Via Ferrata) as well as taking care of a couple car difficulties we encountered. We had a problem with the washing machine which they resolved immediately. I can't say enough good things about their service. And is there anything better than having warm croissants and baguettes delivered to your door first thing in the morning?! We would definitely stay at Alpaga again and highly recommend it.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tfwrenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck J, Directeur général at Alpaga, responded to this review, 26 July 2013
Dear Guest,
Thank you for dedicating your time to share your experience at the Alpaga. We are delighted to know that you have enjoyed your stay and got a remarkable experience here. We are looking forward to welcome you again.
Warm Regards from sunny Megève,
Franck Jaulneau
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 July 2013

A wonderfully placed Alpine hotel. Views are outstanding, flavour of surroundings is real Haute-Savoie country side, and even with a typical recreational site for city kids in the neighborhood, it feels peaceful, and wonderfully authentic. Architecture is chalet contemporary, well adapted to the particularities of the terrain, and simply comfortable to the guest; underground connections between buildings and parking and spa are a wonderful surprise. Rooms are spacious for this location (Megeve) and well appointed. Hotel is impeccably clean and well-kept, with beautiful gardens and mountain flowers. Deco, somewhat scandinavian but at times with a cold-loft style that now prevails in soooo many hotels around the world - sort of, no matter where you're. Still, details of mountain life here, use of sheep skin, materials, balance make it right. Distance to town not a problem but rather a blessing, with Megève becoming crowded with cars, and the hotel providing an on-request shuttle service. Norwegian bath is on a most pleasant deck, overlooking the Mont Blanc at the distance, perfect for the rosy splendid sunsets. Staff are very courteous, helpful and attentive. We had a major disappointment with food at the charming bistro: ordered a cheese fondue, and it's probably fair to say that we had the worst restaurant experience ever: the maitre was totally distracted, we were neglected in our corner, fondue was over-heated, placed on blue flame constantly for a very long time, accompanying ingredients delivered too slowly at uncoordinated times, no cutlery until we asked for it and when the fondue finally burned and we still had to endure it, there was little in terms of apologies or trying to make it better - we even had to pay for it - and it's generally an over-priced hotel, in line with most in the region. All in all a mixed experience. It has a great potential. The manager and the Brazilian born receptionist were kind and charming and accommodated to our late departing time. With improvements such as improved restaurant service and placing the gym in a real, dedicated space, hopefully taking advantage of the great view, rather than in an appealing dark corner, it could become a great option in a location where competition is fierce and traditionally based on attention to detail and service.

Room Tip: Ask for a room with a view - rooms are really nice and views exceptional.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MIFFYTRAVELS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck J, Directeur général at Alpaga, responded to this review, 26 July 2013
Dear Guest,
First of all we would like to thank you for writing a comment about us. We are very happy to read you enjoyed your time with us and your holidays were a success!
We have well noted your feedback regarding our lounge restaurant l'Onyx. We are extremely concerned about your unappropriated experience at the bistro. Your comment is very important in order to improve our quality and services. Once again we apologize for all the inconvenience caused and we will be pleased to see you again at the Alpaga during your next trip to Megeve.
Kind Regards,
Franck Jaulneau
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Alpaga

Property: Alpaga
Address: 66 allee des Marmousets | 66 Allée des Marmousets, 74120 Megeve, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Megeve
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Megeve
#4 Romantic Hotel in Megeve
#5 Spa Hotel in Megeve
#6 Luxury Hotel in Megeve
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Alpaga 5*
Number of rooms: 33
Official Description (provided by the hotel):
The Alpaga nestles in natural surroundings just a few minutes from the village, in the heart of Megève and the Aravis range. Its chalets blend seamlessly with the environment yet are an integral part of the life of the hotel, including the main building and its restaurants, the gardens, the bar and the hot tub with a view of Mont Blanc. They offer resort regulars and passing visitors a quiet setting steeped in style and warmth, whether in winter or in summer. People come to the Alpaga to enjoy the luxury of its rooms and the refinement of its restaurant, which won its first Michelin star in 2014, offering an authentic dining experience that is both original and true to the Megève tradition, under the direction of head chef Antony Tempesta. ... more   less 
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Also Known As:
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