When we went to the Caracalla Bad on Saturday, I made the mistake of leaving a pair of earrings (a gift from my mother) on the desk. We we arrived back from the Bad, we found it curious that our room key didn't work. After the man at the front desk "reactivated" our key, we let ourselves in and found that my earrings had disappeared. The worst part? After speaking to two different people at the front desk AND emailing one week after our stay, nothing was done to reimburse me for my earrings. As a matter of fact, I don't even think I received an apology. I was pretty disappointed in the way it was handled.
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