The location of the hotel is just perfect. Right in the centre of Baden Baden.
This is what sets the hotel apart from others in the same category. The staff of the hotel were most helpful and even went out of their way to ensure our stay with our 1 year old was as comfortable as possible. A special mention of Elena ( guest relations manager) / David ( in house musician) and the kitchen staff (who prepared some fabulous and creative purées for our teething baby even though this is not norm).
The room service as well as the Theaterkeller restaurant were excellent. Great quality ingredients and creative menus. Competitively priced as well. Recommend their version of pizzas with sour cream base.
We were booked in a suite which was spacious. Generous with toiletries and everything was functionally and practically located. Clearly thought had been put into the room design. A large platter of fresh fruits was delivered to our room daily and sparkling wine with some divine chocolates on arrival which was a good touch.
Even though there was a large group of 200+ staying at the hotel at the same time as us we did not feel ignored or overlooked.
The only suggestion I have is that the turn down service in the evening should include a bottle of water left in the room.More
- Room Service