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29 - 34 of 715 reviews
Reviewed 10 November 2018 via mobile

Brand spanking new, cleane and reasonably priced. The breakfast was better than expected. The staff don’t speak English well and the rooms are tiny. I travel a lot and this is the second smallest place I’ve stayed globally. I couldn’t get the air con to work but the kicker is the design of the bathroom. I opened the door and it pivots back to act as a door for the toilet. It marries perfectly to the shower and I managed to slam the end of my finger in the door. I’ll lose the nail but if it was a kids finger - it would’ve sliced through. Keep an eye out for that trap - you will know it when you see it.

Date of stay: November 2018
Trip type: Travelled on business
2  Thank SB261
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FKBGE, Reservations at Holiday Inn Express Baden - Baden, an IHG Hotel, responded to this reviewResponded 21 November 2018

Dear Guest,
Thank you for taking the time to rate our hotel.
We regret that we have not fully met your expectations and that you had this bad experience with the door.
Nevertheless, we hope that you had a great time in Baden Baden.
Greetings
Your Holiday Inn Express

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2018

Stayed there for one night on a business trip. Would classify it as a normal hotel. Nothing very bad about it, but also nothing exceptional.

It's about 1,5km away from the city center of Baden Baden. Easily done on foot.

Room was not extremely big, but certainly big enough if you don't plan on spending your day in the room itself and just use it to sleep & shower.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Maarten V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FKBGE, Reservations at Holiday Inn Express Baden - Baden, an IHG Hotel, responded to this reviewResponded 21 November 2018

Dear Maarten,
Thanks for the good review.
We are very happy that we fulfilled all your expectations and that you spent a nice time with us.
We hope that you will visit us soon again in Baden Baden,
Greetings
Your Holiday Inn Express

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Reviewed 20 October 2018 via mobile

This is a no fuss, modern hotel that offers a nice breakfast. It is just a 10min walk to the old town so it is just perfect. Highly recommend this place for a short stay. Would be nice to have a pool too

Date of stay: October 2018
Trip type: Travelled with family
2  Thank 770TraceyW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FKBGE, Reservation Supervisor at Holiday Inn Express Baden - Baden, an IHG Hotel, responded to this reviewResponded 8 November 2018

Dear Tracey,
Thanks for the nice words and the good rating.
We are very happy that you had a nice time with us.
We hope to see you again soon.
Kind regards
Your Holiday Inn Express

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Reviewed 28 September 2018

Overall the place is in right balance of what we value vs. what they ask as price. But in particular September of 2018 you would face active repairing and would be forced to compromise what you value .
Still you meet clean and well equipped rooms with friendly stuff and well renovated lobby & canteen zone. Not bad. For 1-3 nights at least.

Date of stay: September 2018
Trip type: Travelled on business
Thank Nik M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHGService, Guest Relations Manager at Holiday Inn Express Baden - Baden, an IHG Hotel, responded to this reviewResponded 13 October 2018

Hi Nikolai M,

Thank you for your review and for staying with us. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. This is one of the ways that let us know where we need to improve.

Again, thanks for staying with us. I know that this stay might not have been the best, but we do look forward to welcoming you back with an enhanced product.

Sincerely,

Connie D
Case Manager
IHGService

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Reviewed 21 September 2018

We had a one night stay here and had a very comfortable stay. We arrived by car and with the work that is being carried out on the exterior of the hotel it initially appeared as if the car park underneath the hotel was out of action. There was scaffolding everywhere. But having gone around the block one time and approached the hotel from a different direction we could see the way in and we got a parking space, although there arn 't too many spaces to be had. But to upstairs to the reception and you find a very clean and modern hotel. They have a bar to the side of the reception, which is nice to have, it was a bit under used, a bit lacking in atmosphere, but the bottled beer was nice and reasonably priced. The room as with the rest of the hotel was in good condition, the bathroom was well appointed. We had a comfortable bed and it was quiet so we had a decent nights sleep. The breakfast was fine, fairly basic where drinks were from machines and options were limited and was catered for large numbers of people passing through. But as I say it was perfectly acceptable. The hotel itself is situated on a reasonably busy road that passes through the town and it is a flat pavemented walk into the centre of the town which takes 15-20 mins. But it is not far/long from the hotel before you start passing through nicely kept gardens.The hotel provides a good cost effective option for staying in Baden Baden and I would definitely stay here again. Staff were helpful and friendly and the hotel appears to have had a nice refurbishment.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Mark D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FKBGE, Reservations at Holiday Inn Express Baden - Baden, an IHG Hotel, responded to this reviewResponded 17 October 2018

Dear Mark
Thank you for your great review, we are very happy to hear that you had a great stay with us and that you had a good time in Baden-Baden. We would be more than happy to have you back again.
Kind regards
Your Holiday Inn Express
Baden-Baden

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