Stayed at the Heliopark for a weekend getaway. Based on the positive reviews had great anticipations (representative of 4 stars). Upon arrival I learn that he sauna facilities are not working (a heads up a time of booking would be great), at check-in the reception did not complete a proper introduction. Further, the WIFI was out of order, which was a big deal for me, in need of completing a work project. The hotel did not do anything to try to "make up" for this inconvenience.
Additionally, the reception provided wrong directions on the bus route to the airport - thankfully I did not trust the competence of the staff at that point to question the directions and depart early.
As other reviews noted, breakfast is great, and the waiter staff are very accommodating. Also, the TV channels are screwed up, with lots of state-owned agency propaganda.
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- Also Known As:
- Heliopark Zum Hirsch Baden