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Mercure Hotel Freiburg am Muenster
Certificate of Excellence
Reviewed 8 January 2014

Near (not really "at", as the name suggests) the Münster, not really appealing from the outside, but nice inside: friendly staff, super tasty dinner at the hotel restaurant, convenient, nice room, extraordinary breakfast buffet!
Cathedral, old town, shopping, Markthalle (don't miss!), Stadtgarten and Schlossberg are all within walking distance.

  • Stayed: October 2013, travelled as a couple
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1  Thank L_saida2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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124 - 130 of 931 reviews

Reviewed 1 January 2014

Stayed in the hotel for one night recently. The location was good; very close to the Cathedral and shopping area. Overall, the room itself was just average, but I did like the shower. A previous review said there were problems with the hot water, but I had no issues with that. Parking is conveniently located in a garage under the hotel, but you do have to pay. Breakfast was also an additional charge, but I think it was well worth it. Had a great variety of breakfast items. Staff in the hotel and at breakfast were very accommodating.

  • Stayed: December 2013, travelled with family
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1  Thank rb913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

This was my first trip to Europe, so I have to say that I think I was not prepared for the typical European hotel room (as compared to American standards). The location was awesome- walking distance to everything, especially the cathedral, market etc. The rooms were adequate- not quite as nice as they appear in the pictures- a bit dated, quite small. Windows opened, but did not have screens (so I ended up with bees!), counter space in the bathroom was limited, and bedding was sparse. Also (and again, maybe this is just novice European traveler)- I did not understand why the shower door did not enclose the whole shower or why I could never get really hot water. Toilet water always looked grungy. Also wifi did not work.

Breakfast was ok each day.

  • Stayed: January 2013, travelled on business
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1  Thank Yainey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2013

We stayed in Mercure Hotel with my wife. We've been in Freiburg many time so I can say that this hotel is a good pick if you're visiting Freiburg. It's comfortable and accesible, however if you're looking for a stay in a historic building, this is not the right hotel. It's minutes away from the Munster, the central church in Freiburg and also close to main shopping and restaurants area. The rooms are very clean; my wife is allergic to dust so it's easy for us to assess cleanness. The service is ok, the blond gentleman in the reception during evening shift was extremely polite where the lady in the morning shift wasn't that polite. In conclusion, if you're looking for a central location with comfortable stay, you should check Mercure Hotel.

  • Stayed: November 2013, travelled as a couple
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Thank Gokhanbat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2013

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank Ian S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 7 October 2013

I stayed in the hotel for 10 days. The staff were very polite and helpful, they gave excellent service. I asked for a non smoking room. The room was on the 4 th floor. It was a good size. The bathroom was clean and house keeping came everyday. Though the room needed updating. Carpet needs to be changed as it was old and looked dirty, wood would be better. A coat of paint would also freshen up the room. The air conduits and vents needed cleaning, they looked dirty,. The hair dryer would switch off after 20 seconds, as it over heated (I went and bought one). The phone was not on a night stand next to the bed, but on a table on the other side of the room. Every time the phone rang, I had to get out of bed and walk to the other side of the room to answer it. There was no clock in the room, had to check my phone for time and the alarm, luckily I had it with me. The internet plan that I ordered and payed a fee for with the hotel to use on my notebook was not reliable, had to log in and out often to reconnect. In this day of age of global internet communication, an internet connection in the room would be useful. Luckily the city centre is so near to this hotel, so I was out of my room most of the time. All the main stores and restaurants near by. Walk to the Munster and buy home made delicacies where one can eat an authentic German sausage in a bun with onions and mustard. Visit the stores on Kaiser-Josephstrasse for the latest fashion. Have a yummy coffee at Kolben Kaffee Academie, also on the same street, near the Martinstor and if you have a sweet tooth indulge in one of their deserts or eat a sandwich. Eat an authentic German meal on Herrenstrasse at the Lowen, a very old restaurant.

  • Stayed: September 2013, travelled solo
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Thank Desi_777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013

  • Stayed: September 2013, travelled with friends
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Review collected in partnership with Accorhotels.com
Thank 212,801
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Mercure Hotel Freiburg am Muenster

Address: Auf der Zinnen 1, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Phone Number:
Region: Germany > Baden-Wurttemberg > Freiburg im Breisgau
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#8 Business Hotel in Freiburg im Breisgau
Price Range: £78 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hotel Freiburg am Muenster 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Mercure Freiburg Am Muenster
Mercure Freiburg Im Breisgau
Mercure Hotel Freiburg Am Muenster Germany/Freiburg Im Breisgau, Baden-Wurttemberg

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