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Designhotel am Stadtgarten
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Reviews (287)
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59 - 64 of 287 reviews
Reviewed 20 August 2010

I was a few times in this hotel and can really recommend it. It is one of the best hotels in Freiburg; the rooms are new, they offer a big breakfast buffet, staff is very friendly and the hotel is in walking distance from the city center. The hotel has as well a very nice terrace to have dinner or a drink in the evening.

  • Stayed: July 2010, travelled solo
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Thank trauhut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2009

For years and years we stayed in a nice 3 star hotel and this time I decided I want to up grade myself to a pampering 4 star new hotel. I booked 4 nights, I knew the price would be 119 euros per room without breakfast, plus 12 euros for the garage (you can park on the street on your own risk, very small or scarce parking possibilities and you have to run and pay every few hours).

The room was new, modern, very much like the picture. The picture, though, was taken in a much larger room. Our room was tiny. Not enough space to hang clothing for two people, no place for our 2 suitcases. We felt cramped in. When we asked to change the room to a bigger one they wanted an addition of 20 euros per night which would be 139+12 euros for parking = 152 euros or $227 - definitely much too much for this kind of hotel.
No tea and coffee making facilities, and nothing on offer from reception, except a water which you have to pay for. No small refrigirator. A good quality flat screen TV in the room, with mainly German programmes and CNN.

No bath in the room, and no place for our toiletries near the shower. They economize on toiletries by supplying a bottle of all-purpose bodywash/shampoo which is fixed to a wall. You have to squeeze a dose on to your hand to wash or shower.

The Hotel is an easy ten minutes walk from the pedestrian zone.

The stuff at the hotel was correct but not very pleasant.

  • Stayed: November 2009, travelled as a couple
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2  Thank Betina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2009

The Hotel am Stadtgarten is well situated just outside the ‘old town’ of Freiburg. We have stayed twice at this hotel, not in the main hotel building, but in the apartments directly across from the hotel. Parking in the street is difficult, but the hotel has safe parking under the hotel, and another area just round the block, costing 12 Euros per day. The apartment was clean and spacious, but some small areas in the room required upgrading. The apartment comes with a small kitchen area with a sink and a fridge. The room did not have air conditioning, but there was a balcony with a sliding door to allow the room to be aired, along with a Velux window.

Breakfast is expensive at 14 Euros, but it is worth the experience. Lots of fresh rolls, buns, cooked food, and even a Black Forest gateaux. Breakfast service was excellent.

The reception staff at the hotel are efficient and friendly.

  • Stayed: July 2009, travelled with family
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1  Thank Silberhorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2008

The hotel is well located for access to old town and it has a very pleasant terrace outside for drinks and food. The breakfast represents good value. We were dissappointed with our room, which was extremely hot and stuffy (even though it was not a warm day in Freiburg). The hotel has no air con and non-existant air circulation in the roon we were in. Additionally the ensuite smelt very bad (again due to lack of air circulation, I think). The room was clean. There was no tea/ coffee or refridgerator in the room and charging for the bottled water seemed rather steep considering the high tempreture of the room. Disappointing as it looked great on the net. It did not represent good value for money (£100/ night).

  • Stayed: July 2008, travelled as a couple
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2  Thank BristolWanderers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2008

There are two parts to this hotel. A new four-star 'Design' hotel and a three-star 'Guest House' which is across the street from the hotel. My review is for the Guest House. We stayed in room 34 for two nights over the weekend. Though the building for the guest house is old, they have tried to spiff up the rooms to give them a modern, sleek flare. The carpet was new and the walls were painted a bright yellow with no scuffs or marks. A flat screen TV was mounted on the wall directly across from the bed. The linens were fresh and crisp and the bed comfortable. The bed and other furniture in the room was old, worn, and dated.

The bathroom has not been updated at all and was not very clean. There was crusty stuff in the crack where the sink meets the wall and the shower stall doors had crusty limescale in the corners and one panel had black mould all over it!!

There was some sort of water heater hanging over the toilet with a little sign in German saying that after the first person showers, you have to press a button in order for the water to be heated again for the second person to shower. Any guest who does not speak German wouldn't know to do this! Despite pressing the button after my shower, my husband had cold water at the end of his shower. We then turned the water temperature up on the heater, hoping that we wouldn't have the same problem the next morning but he still ended up with cold water towards the end.

The street was pretty noisy all through the night. Yes, it is a university town and was a weekend so noise is expected but considering the room has no air condiitoning, you have to open the window during the warm weather. Perhaps there are quieter rooms at the back of the hotel.

I also wasn't very happy with the building security. The entrance door to the guest house was always unlocked or left wide open. We came back to the hotel once at almost 1am to find the entrance door wide open.

We thought that all of this was pretty unacceptable for 94Euros per night plus 8Euros for parking and 12.50Euros each for breakfast. So we went to reception and asked for at least free breakfast. But they said that we knew the price of all of things when we booked the room so they couldn't do anything for us. To which my husband replied that we couldn't have possibly known about the mould in the shower when booking!! Still, they wouldn't budge. So, we went off angry and ate breakfast somewhere else. When we got back to the room that night, the mould had been cleaned away. When we went to check out Sunday morning, they told us that because of the mould, they would like to give us two free breakfasts as an apology, which of course we took. Why didn't they do that the previous morning when we complained? They would have spared us the angry feeling and the confrontation! Anyway, the breakfast was really good. I don't know if it was a little bit more because it was Sunday or if the breakfast is like that every morning. There was everything you need to start your day and a very big selection.

Due to our experience, I wouldn't recommend staying at the Guest House. I am sure there are nicer places to stay at in Freiburg for the same money.

  • Stayed: June 2008, travelled with friends
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2  Thank Canger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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