First off, the hotel is -- overall -- delightful, but a bit worn. The room in which we stayed was in dire need of an upgrade (at a minimum, a paint job and some new wallpaper...) The staff is helpful and courteous, and the Michelin 1-star restaurant is superb and worth the trip in and of itself. We had a wonderful dinner on the patio; each course was inspiring. The BIG disappointment was the unexpected (and unannounced) charge of 92 Euros (!) for two breakfasts on our bill when we checked out. Upon check-in, we were informed of the hours when and the location where breakfast would be served, but at no time were we informed that the charge -- unlike virtually every other hotel in Europe, including five-star luxury hotels -- would be additional to the already high room rate. Since we do not typically eat breakfast, we declined the elaborate preparations and instead opted for one latte, one cappuccino, three fried eggs (total), two small glasses of orange juice, one croissant, one pretzel roll, and some jams. Again, at no time were we informed that we were paying regardless of whether we consumed the elaborate meal being sereved or not... Needless to say, we were displeased by the charge at checkout, and when we questioned it, the desk clerk disappeared into the kitchen to ask Alison (the owner/proprietess), who sent the message back that half of one breakfast charge would be removed from our bill. By ANY account, it's unconscionable to be charged 69 Euros for what we consumed, and this unfortunately spoiled our entire stay. My advice - be forewarned that you are about to consume the most expensive breakfast of your lives; you are better off skipping it and grabbing something five minutes away in town... One more thing - the wifi, while free, is unreliable and slow...
- Official Description (provided by the hotel):
- The historic Hirschgasse Heidelberg, which is a listed building and over 540 years old, was the place for student fraternities and clubs to fence and celebrate - the oldest in Germany.Now 20 Laura Ashley suites offer a luxurious country house style, all in different design and layouts, which are offered in three categories such as: Junior | Deluxe | Salon. For the ones who do not like identikit chain hotels we are providing the right antidote with a private and familiar ambiance. Check our own official website for daily best rates and offers with growing rewards.Only a short scenic walk along the river Neckar across the Old Bridge (Alte Brücke) brings you into the heart of the Old Town. Retreat to our peace and quietness once the hustle and bustle of the city is too much for you. The nearness to the famous Philosopher’s walk and the holy mountain starting behind our hotel is a paradise for jogging and hiking.Two restaurants offer unique character and quality. The Mensustube with lots of historic memorabilia of the bygone studentic times serving local authentic Food. The Le Gourmet awarded with one Michelin star and 16 points in the Gault Millau accompanies with very charming French service and large wine selection onto a fine culinary expedition.An outstanding luxurious Butler’s breakfast served individually, without having to "fight" on a big buffet for the last piece of sausage, is an experience to start the day relaxed. ... more less
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