We were revisiting Germany and this trip decided to use intercity trains rather than tour by car as in the past. The hotel is about 15 minutes direct route from the station or else one can take the tram which stops close by. The car park is not large. The hotel is over the road from the old town entrance and close to all amenities. Whilst few things were open on Easter Friday, it did not detract from our experience and gave us time to become acquainted with the town.
Our room was spotless and cleaned meticulously each day with new towels, bathroom supplies, water and coffee/tea sachets left. My wife enjoyed the coffee machine although I only drank tea. Mentioning this to the receptionist as we headed off to explore she said a kettle would be placed in the room immediately. It was this attention to detail, friendly smile and greetings each day from a variety of staff which were appreciated. They accepted that it didn't have a gym nor other facilities found in four and five star establishments and always tried to make the hotel the best it could be.
We stayed in a few five star hotels (Munich, Koln, Dubai) and we felt Hotel Panorama was superior to these and probably best suited our budget. Air conditioning was present in our room which faced west. Even in early spring the sun's warmth on our window was strong and the A/C would definitely be required and enjoyed in hotter days.
Breakfast was superb and the range of food on offer very wide. The cook would prepare a cooked breakfast to your request with cereals, fruit, pastries etc. available from the delicious buffet. A nice touch was Easter eggs supplied on Easter Sunday.
We relied upon wifi access to keep in touch with family and work but found the access in the hotel a little variable. This was not entirely unexpected as we had found reception in many towns could be frustrating. The hotel does supply a computer with high speed access adjacent to the lounge and we used this a few times when felt it was necessary.
There is so much to see and do in Heidelberg. We had driven through two years before on the way to Munich and was impressed with the beautiful location of the old town along the River Necker. We didn't buy a tourist pass, which are great value from the Tourist Office, and instead spent a lot of time wandering the free Castle gardens, walking along the river, exploring the old town, taking a half day boat trip etc.
We booked the hotel based upon reviews from previous guests and were very glad we did. It more than lived up to our expectations and ensured we had a memorable five day stay.
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- Also Known As:
- Neckar Hotel Heidelberg