Our stay here started badly. We booked in April to stay at the Holiday Inn for in June. Unbeknown to us, it became a Leonardo Hotel on 1st May, but nobody bothered to tell us, so we spent some time searching before it dawned on us that the name must have changed. Then they want 8 euros a night to park. Now, I expect this at a City centre hotel, but not one on the outskirts with just an open parking area, no fences and no security. A complaint brought a shrug of the shoulders from the receptionist and a comment that she didn't make the rules. It was a very hot day so the excellent air conditioning was a big bonus, but the room and bathroom were small and nothing like the pictures on the web site. In view of the heat we decided to eat in the hotel restaurant, but were confronted with a sign saying it was closed because of a function. In fact, it was only one of the two restaurants which was closed, but anyone reading the sign could easily have been put off. Breakfast was good. Overall, we got the impression that the change of identity had left the hotel in a state of confusion and they need to get their act together.
- Official Description (provided by the hotel):
- Just 10 minutes by public transport from the Old Town and the Heidelberg Castle the Leonardo Hotel Heidelberg is a great location for those visiting Heidelberg for travel needs. This Heidelberg hotel is easy accessible from the highway A5 and just 5 minutes distance to the main station. Companies like SAP Walldorf, Heidelberger Druck, Henkel and Wild Werke are located in our direct neighbourhood. Relax in our modern business room featuring amenities like a quiet room location, a large working desk and free wireless internet access. Start your day with a healthy breakfast which contains a large variety of organic food. Experience a high quality room service or indulge yourself after a hard work day with a fine dining in one of our two restaurants. Our team is looking forward welcoming you. We can help make your day so join our fitness area and unwind in the sauna. We are here - ready with all you need to make your trip to Heidelberg a successful one. ... more less
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- Also Known As:
- Holiday Inn Heidelberg Hotel Heidelberg
- Heidelberg Holiday Inn