As other people have stated, it's hard to pinpoint a review of this hotel. We ended up here because we received a voucher from friends of our. The hotel has a superb location, right on edge of the Altstadt. It is easily accessible by car and also offers parking for 12.5 Euro per day, which is a very fair deal indeed. The problem is that it's a small family hotel and it shows. The main problem with the room was the bed. It was quite uncomfortable. The windows had no proper blinds so we up as soon as the sun was shining. The breakfast was an average hotel buffet. Nothing spectacular but decent, although the staff were in no rush to refill the buffet, so you had a 'move it or lose it' feeling, which one shouldn't have in a hotel. The staff were friendly and the hotel was very clean. So, if you don't mind the lack of luxury, by all means and looking for a good location in Heidelberg, by all means, book it.
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