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“Not possible understand” 1 of 5 bubbles
Review of Hotel Santo

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Hotel Santo
Ranked #18 of 61 Hotels in Karlsruhe
Zanzibar Island, Tanzania
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Not possible understand”
1 of 5 bubbles Reviewed 28 August 2012

We arrived 3 hours a go. From the arrived time:
- Where is the Gym: You need go to another building near the Hotel. Don't claim is very closer.
-We are writing from the lobby. First room not Internet. Second room, Internet dancing in-out. Not possible to work.
- Staff aggressive. I'm 65 old. One man about 35 coming to room and shooting to my wife and me.
We are even afraid.
We don't know how will finish.
I can't understand the reviews in this site. I don't understand who write them. I don't understand how one country so cult and advanced like Germany, can destroy the image with this services and arrogance.
We are in Germany for one meeting of business. When it will finish tomorrow, auf wiedershen forever.

Room Tip: Big noise of AC in the 2 rooms
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  • Stayed August 2012, travelled on business
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank JuanZanzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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218 reviews from our community

Traveller rating
    37
    93
    51
    16
    21
See reviews for
17
70
17
75
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
aussie travelling
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 27 July 2012

I am currently staying at this place and the only complaint I have is I cannot access wifi on my lap top but I can on my ipod, weird but I heard other guests saying the same thing.

Saying that there is a internet cafe nearby and the hotel is in an excellent location. I recommand getting a cab from the train station however be aware that the taxi drivers will whinge and moan because its only about a km away and they wont want to lose their front spot in the cue. Too bad for them though, also watch the old I have no change trick that they will more than likely pull on you, these guys were not German, I will leave it to your imagination to guess where they were from.

The breakfast is excellent and you can use the gym next door, have not been to the bar yet but it looks nice.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank leethecuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nieuwerkerk aan den Ijssel, The Netherlands
Level Contributor
138 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 11 July 2012

We used this hotel while we where on the road from Italy to The Netherlands. It is a convenient place to stay, because it is just a few minutes from the highway. The rooms are clean and comfortable and the breakfast is nice.

  • Stayed July 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jethroborsje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
colombo
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 29 June 2012

Great room quality and nice bathrooms as well. Space is more than enough for two in a double room. You will have to get over the major construction happening outside during the day time on account of an underground train system being installed throughout - work to be completed by 2017.

Gym access next door but did not get to use it and only saw it from outside seemed well appointed. No pool though.

Paid parking right next door ensures ease of access and the 24hr lobby is great help when needed. Free coffee machine in the lobby is also a plus!

The bar was fantastic with a great barman and was an ultra chill spot that wasnt overcrowded.

The included breakfast was superb with ample choices of hot and cold - you can put a good brunch worth of high quality goodness here! This was a highlight.

Overall value for money (78E) was very high at this location. Check out the room guide it does help.

Room Tip: Ask for a room facing away from the road if possible...
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  • Stayed June 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank reviewsplus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuttgart, Germany
Level Contributor
62 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 19 April 2012

Great hotel close to the center of Karlsruhe. Friendly and supportive staff.

Rooms are a bit small. Recommend to take a room at the back side of the hotel, the front side is noisy due to ongoing construction work.

Nice cocktail bar and good Italian restaurant come with the place.

Great breakfast buffet - part of an already good deal.

Guests can use a neighouring fitness center during their stay. Only challenge is limited opening hours during weekend.

Overall I can recommend this hotel, we enjoyed our stay.

Room Tip: choose the back side of the hotel
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  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank weltenbummler07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nijmegen, The Netherlands
Level Contributor
74 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 17 January 2012

No problems at all during a pleasant stay at this hotel.

Room was large enough and very clean, bathroom also very clean. Breakfast was sufficient, though too crowded (it seems there aren't enough tables if everyone decides to go to breakfast at the same time). Cocktail bar in the evening was pleasant.

Staff was very friendly at check in and out. Good parking beneath the hotel, and free for guests.

Maybe one tiny drawback: hotel uses "old fashioned" keys and not magnetic cards, so you really need to remember that you must lock your door yourself, as not many hotels are like this anymore.

I would go again if in Karlsruhe.

  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank EnergizeMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 21 November 2011

Underground car park at the hotel good, reception staff very nice and speedy check in, got a half price cocktail voucher. Had dinner in the Italian restaurant underneath the hotel, gnocchi and macaroni cheese was delicious. The room was nice, clean and tidy, bathroom good, powerful shower. The room was too warm but air condition was good, noticed the hallways could do with a lick of paint. Breakfast included in price was good enough, bacon, sausage, scrambled eggs, toast, different rolls, juice, ham, cheese. Waitress came to offer free newspapers, all in German but a nice touch. Only problem we both had trouble with the free Internet, kept going off so in the end gave it up as a bad job, probably would stay here again. This was a business trip, stayed only one night on our way to Italy.

  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank safish2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Santo

Property: Hotel Santo
Address: Karlstrasse 67-69, 76137, Karlsruhe, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Karlsruhe > Südweststadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #18 of 61 Hotels in Karlsruhe
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Santo 4*
Number of rooms: 67
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