The apartments are marketed as "home away from home".
The layout is fine, furnishings are old and could/should be replaced but still acceptable.
What is not acceptable is that clearly no cleaning is done.
I have been in the apartment for 2 weeks and twice a week 3 women come to change towels and empty bins, once a week they change the bedding. The floor was not hovered well (old greyish carpet), the bathtub not cleaned, never to mention washing floors or walls. The bathroom walls, fully tiled are so grimy and dirty it makes you sick.
The "fully stocked kitchen" is empty. Cupboards also partially damaged. You can go and collect plates, pans, cups etc. from the main kitchen downstairs. This itself seems slightly chaotic, the stuff to collect is kept in wall cupboards, mix and match, mostly not cleaned well. I have never had such a low standard even during student times when renting the first flat and buying kitchen equipment from charity shops.
This is a disgrace and I wonder how this place can still count on such big corporate cooperations. My partner started in a big company here and their HR dept put us here until we find a flat. I am sincerely delighted that we won't be here for months. Although I heard we can count ourselves lucky as at least the hob is working. Other colleagues weren't so fortunate and their kitchen isn't working.
The front desk staff is friendly. Still, they don't clean either.
The facility does not offer pool or fitness.
Breakfast is offered on surcharge. Didn't try it.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TripOnline SA, Expedia, HRS, Ebookers, Travel Republic (UK), Evoline ltd, Hotels.com and Cancelon so you can book your Boardinghouse Platanenhof reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.