I would not say that Hotel Steigenberger in Mannheim lives up to its official number of stars. Rooms are pretty boring and very standard compared to the price of the rooms.
Breakfast ok, neither bad or something great.
They use aromas in the lobby, which was too much for my taste.
The room I stayed in was to warm and the AC didnt work properly to cool down the room .
I had a bad experience at the reception then I checked in. The receptionist didnt know how to operate the computer which resulted in the system not accepting my credit card. The receptionist declared loudly, while other guests were listening, that there was no coverage on my credit card, which I knew was not correct. After some dissusions where the receptionist reacted very rude and arrogant, he tried out my credit card again and finally admitted that he made a mistake. Not the best start on my stay at the hotel.
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- Also Known As:
- Steigenberger Mannheimer Hof Mannheim
- Steigenberger Mannheimer Hof Hotel Mannheim