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Mercure Hotel Mannheim am Rathaus
Ranked #2 of 45 Hotels in Mannheim
Certificate of Excellence
Reviewed 22 November 2013

  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank genniper
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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121 - 127 of 767 reviews

Reviewed 16 November 2013

Well I'll end on a positive note as one of the other reviewers did.

Let's start with the parking. The charge of 14 euros/day seemed excessive to me but everywhere I've stayed in this area has charged for parking and this parking garage was much better than others for access.

The location of the hotel is fairly close to shopping and restaurants (walking distance) but there are definitely better options if you want to stay in the middle of the activity.

The room was fairly small (although average for what I've seen in this area) and the amenities were the bare essentials. The bed was okay but there were too few pillows and the duvet did not cover the bed (it barely covered my body!!!). The desk area reminded me of a dorm room desk. It was just a formica countertop with a hardback chair with a thin layer of seat padding. I was staying over the weekend with plans to work so this was not an ideal "business desk". There was no mini frig so don't plan to "eat in" and after the first day I did not receive refills on my coffee bar. The TV was a fairly small flat screen but they did have a decent number of channels. The bathroom was very small and came with only one small thin bath towel, hand towel, and no wash cloth. There is also no alarm clock in the room so be prepared!

Now for the positives. The staff was very friendly and accommodating. The breakfast buffet had a good selection and for me was built into the rate. The room was clean and tidy.

If all you're looking for is a functional place to sleep then the Mercure would suffice but if you are expecting anything more then you will be greatly disappointed. I do believe there are better options in the Mannheim area for close to the same price.

  • Stayed: November 2013, travelled on business
    • Value
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    • Cleanliness
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Thank Hawkeye4245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank alexandrapadua
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 1 October 2013

A fully functional clean hotel in the heart of Mannheim. Staff polite and helpful. Vending machine empty of some listed contents for the three days stay. Bar/lounge totally lacking in atmosphere, and closed too early. Bedrooms complete and quite satisfactory in all other ways. Very impersonal experience.

  • Stayed: November 2012, travelled with family
    • Value
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1  Thank 1947Aidan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2013

How Mercure can justify charging more than €230 for a standard room in a 3 star hotel, without including internet or breakfast is staggering. Whilst the service is good and the rooms are ok they are not aligned with the 5 star price tag.

  • Stayed: August 2013, travelled on business
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1  Thank seanyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2013

I spent one night, last week, at the Mercure Hotel Mannheim am Rathaus.

Access to the hotel is quite difficult due to major construction all around, and weird one-way streets, but that is not the hotel's fault, and once one does reach the hotel, the parking garage is easily accessed and one can enter before checking in (I hate hotels which make you check-in before you can enter the garage; what am I to do with my car and luggage while I check in ?).

The restaurant deserves a special commendation for remaining open (with a smile) way past their usual closing hour, to serve me dinner when I arrived.

This is a solid, clean, modern Mercure hotel.

  • Stayed: September 2013, travelled on business
    • Value
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Thank qppstudio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2013

After a late evening arrival it was disappointing to find that the promised free Wi-Fi connection did not work. And the undersized duvet did not cover the bed - thankfully the heat-wave was in full swing. A comfortable bed and reasonably appointed room if a rather small bathroom, and I left the glass door open in case of accidentally walking into it. Breakfast was enjoyable with a good selection of hot and cold food. A challenging experience at checkout completed my view that this is just an average hotel.

  • Stayed: July 2013, travelled on business
    • Value
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1  Thank Rufus1780
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Hotel Mannheim am Rathaus

Address: F 7 5-13, 68159 Mannheim, Baden-Wurttemberg, Germany
Phone Number:
Region: Germany > Baden-Wurttemberg > Mannheim
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Business Hotel in Mannheim
#2 Best Value Hotel in Mannheim
Price Range: £52 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hotel Mannheim am Rathaus 3*
Number of rooms: 150
Official Description (provided by the hotel):
A 3 star hotel offering 150 rooms, the Mercure Mannheim am Rathaus is 500 m from the city centre and is easy to get to by car or public transport. The hotel is close to a popular shopping area, Mannheims landmark water tower, and the Rosengarten convention centre. Frankfurt Airport is only 80 km away. Our hotel offers facilities for guests with limited mobility, a bar, a restaurant and meeting rooms. ... more   less 
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Also Known As:
Accor Hotel Mannheim Am Rathaus

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