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“tutto sommato ok”
Review of Wyndham Mannheim

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Wyndham Mannheim
Ranked #26 of 45 Hotels in Mannheim
Reviewed 19 May 2014

we have booked here because for another colleagues the usual hotel were we used to go was too expensive.....very frankly speaking Wyndham hotel was a good surprise even if some details can be imroved. Room big enough and confortable, the same for the bathroom, very good breakfast and the best thing is the very good location ; very downtown, a couple of minute from the tram stop in Marketplatz and a little bit more to be in Paradeplatz and in the shopping area.
a suggestion : our ususal hotel provide for free all the guest with a mobility ticket
LAst but not lest personell very gentle and available, for me advisable

Room Tip: I had a room looking at the courtyard and early in the morning the smell of the kitchen, preparing t...
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  • Stayed: May 2014, travelled on business
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Thank salvatore m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIKMannheim, Public Relations Manager at Wyndham Mannheim, responded to this reviewResponded 21 May 2014

Dear Salvatore,
thank you for your booking at Wyndham Mannheim. We are pleased to hear you had a comfortable stay with us and you enjoyed your time in Mannheim. You are within walking distance to the pedestrian zone in Mannheim that is why we thought we do not need the free mobility tickets at the hotel. But we will discuss this at our next team meeting.
We are looking forward to welcoming you again on your next stay at Wyndham Mannheim.
Kind regards
your Wyndham Mannheim team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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124 - 130 of 490 reviews

Reviewed 7 May 2014

Tried out this hotel to see if the newly restoration was good. It looks pretty cool on the surface but in the background still an old and not so nice hotel. The room was extremely dark and almost not possible to get enough light to be able to work.

  • Stayed: January 2014, travelled on business
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1  Thank Freq_Travlr_66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIKMannheim, Public Relations Manager at Wyndham Mannheim, responded to this reviewResponded 9 May 2014

Dear guest,
first we would like to thank you for taking the time to inform us about your experience at Wyndham Mannheim.
We took care of the dark rooms thats why in every room are extra floor lamp to brighten the rooms.
We look forward to welcoming you again at Wyndham Mannheim despite your unfulfilled expectations, in order to convince you of our service at Wyndham Mannheim.
Kind regards
your team of Wyndham Mannheim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2014

If you want to stay in a hotel without parking, without restaurant, without good accommodations, with people that has no idea how to treat their guests, without air conditioning...this is a good hotel to stay if you like to suffer

  • Stayed: March 2014, travelled on business
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4  Thank vinhacl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIKMannheim, Guest Relations Manager at Wyndham Mannheim, responded to this reviewResponded 26 March 2014

Dear guest,

thank you for your booking and your feedback of your stay at the Wyndham Mannheim.

We want to apologize to you that you have gained such an impression on our service. It is always our goal to give our best and work hard to maintain our high service standards.

It is correct, that there is actual no special lunch or dinner restaurant at our Wyndham Mannheim. We provide a small a la carte Menu at our hotel bar for our guests. Also we do provide a parking garage in the basement of the hotel for € 15/night. If there is no more space there is a parking garage at the "Marktplatz" nearby.

We look forward to welcome you at the Wyndham Mannheim despite your unfulfilled expectations again, in order to convince you of the professionalism of our entire staff and the service standards.

Kind regards
Your team from Wyndham Mannheim

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Reviewed 16 December 2013

I'm astonished that this hotel hasn't received better reviews. I was only there for a night, but my experience was excellent in every way. The room was quiet (as requested), well furnished and very modern. Free wifi, water and fruit juice were provided. The price was moderate. I did some research before choosing this hotel and I wasn't disappointed.

Stayed: December 2013, travelled on business
1  Thank WillVill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIKMannheim, Leiter Gästebetreuung at Wyndham Mannheim, responded to this reviewResponded 17 December 2013

Dear guest,

thank you very much for your great feedback. We are pleased that you have felt well and we are looking forward to welcome you again on your next stay in Mannheim.

Kind regards
Your team from Wyndham Mannheim

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Reviewed 18 November 2013

Hotel Wyndham added an extra exchange fee from SEK to Euro. Insted of paying 8,76 SEK (Master Card rate) for a Euro, Wyndham cahrged 9,19 SEK. This is not a serious business method.
The breakfast and room was ok.

  • Stayed: October 2013, travelled on business
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Thank Hakan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIKMannheim, Leiter Gästebetreuung at Wyndham Mannheim, responded to this reviewResponded 3 December 2013

Dear Hakan,

first we would like to thank you that you have taken the time to inform us about your experience at the Wyndham Mannheim.

The Wyndham Mannheim accepts to exchange your currency in euro. We had some technical problems with our credit card payment machines and the currency exchange. Our provider is informed and the problem is already solved.

We are very pleased that our breakfast and rooms are well-liked and we could offer you a pleasant stay at the Wyndham Mannheim. We hope to have the opportunity to welcome you soon in our hotel again.

Kind regards
Your team from Wyndham Mannheim

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Reviewed 11 October 2013

First I have to say that I stayed at this hotel in its "Pre-Opening Phase" (as they called it in their letter to us which we received at check-in). So I could be that many of the flaws will not appear in the future when the hotel has officially opened.

The first impression was a good one: Stylish lobby, friendly staff at check it. One of the two lifts was under construction but this is related to the hotel not being really finalized I would think.

My first impression of the room: Very dark! The lighting concept is many stylish lamps but none of it was really lighting the room. The worst is the lighting in the bathroom: One head light, no light at all in the mirror (this could only have been planned and constructed by a man).

The style of the furniture is modern and dark, looks nice. The room and bathroom were clean (maybe they learned something from the negative comments of other critics).
When I tried to switch on the TV and only found 3 channels, I tried to call the reception - the phone was dead. After some trial & error I found out that the phone was not even connected ! The plug was still in its original "package" so it was obvious the phone has never been plugged in before. When calling the reception and informing them, they only said "Oh really" - no apology at all.

The mattress was good (firm), the cushions however (2 per bed) way too big and hard (a selection of a soft and a hard cushion would have been better).
Since this hotel is new, I do not understand how they could put carpets in there - so unhygenic! I prefer wood / stone floor to carpeting.

The shower had no curtain or cabin so the bathroom was flooded (including my stuff and clothes) after showering.

The "ballroom" where breakfast is served is a nice room - unfortunately most of the tables were for groups of six or more people. When having breakfast (especially in a business hotel) I'd prefer tables for two instead of groups sitting together - we could not talk in private about our business meeting.

The breakfast was average at the most - pre-sliced / packed cheese and salami, some cereal, some bread, scrambled or boiled eggs. One coffee maker for all guests so you had to queue.

The location is very good, just one block away from the market place with a few nice looking restaurants / bars.

I wonder what will change until the hotels officially opens.

Here's a summary of the positive and negative experiences / aspects:

POSITIVE:
+ good location
+ nice style / decor
+ free WiFi
+ good firm mattress


NEGATIVE:
- bad lighting, especially in bathroom
- carpet instead of tiles or stone floor
- no shower curtain / cabin so the bathroom was flooded
- phone was not plugged in
- no manual for TV (there's a trick to find more than 3 channels)
- no selection of cushions, cushion was too hard and big
- at night people roaming the street where very noisy (room 207)
- bed was very short, not even 2m long I suspect
- only average breakfast quality
- only very few tables for two at breakfast

Room Tip: Room 207 is facing the street. I was staying at a Wednesday night, many people (student groups, scoo...
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  • Stayed: October 2013, travelled on business
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4  Thank ttvvuu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIKMannheim, Leiter Gästebetreuung at Wyndham Mannheim, responded to this reviewResponded 18 October 2013

Dear guest,

first we would like to thank you very much for your reservation at the Wyndham Mannheim and for your feedback of your stay with us.

We are always trying to keep our standard of service at a high level and must be assured that we take your comments very seriously. On review, like yours, we are instructed to improve our service continuously. We want to thank you for your praise about our friendly staff, the furniture and specially our housekeeping team. We have to excuse the problem with the telephone and the TV thats not a standard of the hotel. The half of our rooms have carpet and the other half wood floor, shower curtains will be coming soon.

We look forward to welcome you again at the Wyndham Mannheim to convince you of the professionalism of our entire staff and the service standards.

Kind regards
Your team from Wyndham Mannheim

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Reviewed 7 September 2013

I stayed with my daughter for a week while she searched for a flat for her year in Germany. The first room we were given was decorated in dark colours but the staff were happy to move us to a brighter room. The location is perfect for the city and trams etc. The staff are very helpful and speak good English. The free mini bar of juices and bottled water is nice.

  • Stayed: September 2013
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2  Thank KR-BJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIKMannheim, Leiter Gästebetreuung at Wyndham Mannheim, responded to this reviewResponded 9 September 2013

Dear Guest,

thank you very much for your great feedback. We are pleased that you have felt well and we are looking forward to welcome you on your next stay in Mannheim.

Kind regards Your team from Wyndham Mannheim Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Mannheim

Address: F 4 4-11 | SH. I.R. Frankfurt Betriebs GmbH, 68159 Mannheim, Baden-Wurttemberg, Germany (Formerly Sir Friedrich Hotel Mannheim)
Phone Number:
Region: Germany > Baden-Wurttemberg > Mannheim
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #26 of 45 Hotels in Mannheim
Price Range: £49 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Mannheim 3.5*
Number of rooms: 151
Official Description (provided by the hotel):
The Wyndham Mannheim is a stylish designed hotel in the centre of the city of Mannheim. The shopping promenade "Planken" is known as "Champs-Elysees of Mannheim" - lined with fashionable shops, regal houses, and world-class restaurants. Simply step outside to take it all in. Easily accessible from the international airport Frankfurt am Main - and just a 10-minute stroll from the train station - our Mannheim hotel is the ideal choice for holidays, corporate travel, and weekend getaways. Experience the elegance of the Wyndham Mannheim. The 151 newly renovated hotel rooms brim with urban style and energy. The rooms of Wyndham Mannheim offer you a coffee machine, a flatscreen TV and Wifi free of any charge. The breakfast buffet in Wyndham Mannheim is also a true insider tip and meeting point of the residents of Mannheim. ... more   less 
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