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mohammadaI4569ZC
Jeddah

GOOD HOTEL

5.0 of 5 bubblesReviewed 6 Nov 2019
I Stayed in this hotel for 6 nights. location was great just front of train station. very close to shops .
breakfast was great . room was very wide for me and my 2 persons of my family. Room price was good.
i will stay again in this hotel.
Date of stay: September 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review
Responded 13 Nov 2019
Dear esteemed guest,

what a great evaluation, thank you so much.

We are delighted to hear that you spent a memorable time at Steigenberger Graf Zeppelin and that you could take advantage of the downtown location and the breakfast.
It would be a pleasure to welcoming you back soon.

With best regards

Bernd A. Zängle
General Manager
Steigenberger Graf Zeppelin
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,580)
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Reviewed 22 October 2019

Am normally a bit sceptical to inner city upper class hotels as they tend to be a bit formal and unpersonal. So was Steigenberger Graf Zeppelin as well. But the proximity to the main station made the decision for me.
The hotel provides what you expect and has a decent spa where one can unwind after a busy day - unfortunately the pool was closed during my stay though.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
2  Thank MagnusL_11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this reviewResponded 25 October 2019

Dear Magnus,
first of all we want to thank you for your stay with us and also for the invested time sharing your valuable opinion.
We deeply regret that we could not satisfy you to the fullest during your stay. All our team members are passioned about providing the best service possible.
We are more than happy that you where able to relax after your busy day.
Dear Magnus, we would be honored if you stay with us also during future occasions.
With best regards
Bernd A. Zängle
General Manager
Steigenberger Graf Zeppelin

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Reviewed 18 October 2019

Have been staying here for over 20 years - very consistent hotel in a great location near main train station and local transportation - near museums and shopping and most importantly near Mercedes and Porsche museums and at the right time of the year near great festivals

Date of stay: September 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rolandbuck
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this reviewResponded 18 October 2019

Dear Mr. Buck,

it is always a great pleasure that you allow us to host you at Steigenberger Graf Zeppelin. Your loyalty is outstanding and we deeply appreciate that you enjoy our service since more than 20 years. Thank you so much for this great honor.

We are already looking forward to welcoming you next time again at your Steigenberger Graf Zeppelin.

All the best from Stuttgart

Bernd A. Zängle
General Manager
Steigenberger Graf Zeppelin

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Reviewed 13 October 2019 via mobile

We have stayed at the Hilton Garden Inn and the Le Meridien in Stuttgart. When we were booking for the World Gymnastics Championships a year ago, neither hotel was available.

We gambled on the Steigenberger based on the reviews and photos, and the gamble paid off!!

First off, the hotel is directly across the street from the main train station. And close to shopping and restaurants.

Second, we requested an eUpgrade to a junior suite and it was fulfilled. The room was huge, clean and well appointed.

Third, the breakfast buffet is absolutely amazing!! An extensive selection of food choices. Plus a menu to order from if you cannot find your choice on the buffet - all included in the price of the buffet.

Fourth - a major shout out to the ladies in the breakfast room. They took great care of us the entire week. They really made our stay that much more enjoyable.

When we come back to Stuttgart, the Steigenberger will be our first choice in hotels.

Date of stay: October 2019
Trip type: Travelled as a couple
2  Thank RocketOU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this reviewResponded 14 October 2019

Dear esteemed guest,

thank you very much for the outstanding evaluation of our hotel.

It is a pleasure for us that you enjoyed your stay at the Steigenberger Graf Zeppelin and liked all of our services and facilities.

We are glad, that we were able to delight you especially with our rich breakfast selection and the amazing breakfast team. Please be sure, that we communicated your kind words to our colleagues.

Dear esteemed guest, thank you again for staying at the Steigenberger Graf Zeppelin during your stay in Stuttgart. It would be our pleasure being your host again.

With kind regards

Bernd A. Zängle
General Manager
Steigenberger Graf Zeppelin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2019

Our yearly trip to Stuttgart for the festival, despite one of our booked “twin” rooms having a double bed, the room was quickly changed and we had a wonderful weekend. The reception and bar staff were delightful and our stay was as relaxed and comfortable as it has been previously.

Date of stay: October 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Scriv82
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this reviewResponded 11 October 2019

Dear esteemed guest,

thank you very much for the excellent evaluation of our hotel.

It is a pleasure for us that you enjoyed your stay at the Steigenberger Graf Zeppelin and that you especially benefited from the quick service of our helpful colleagues. Please be sure, that we passed on your positive feedback to our team.

We would be honord to welcome you back next year and remain in the meantime

With best regards

Bernd A. Zängle
General Manager
Steigenberger Graf Zeppelin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2019

Guest friendly staff with dedication to high level of service. Well equipped an maintained room with necessary amenities. Cleanliness all over the hotel . Nice breakfast area with many options and good food. Several restaurants in the hotel it self serving both geramn and international food. SPA and fitness at the top floor is well worth as visit. i recommend the Hotel both for business and leisure. The location is excellent for arrival by train since it is opposite the train station. 45min to the Airport by car. Very close to central city with shopping and dining opporttunities. Easy access to serveral local museum if you visit Stuttgart to take part of the local vehicle industry history and future.

Date of stay: September 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Fredrik A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Graf_Zeppelin, Geschäftsführer at Steigenberger Graf Zeppelin, responded to this reviewResponded 9 October 2019

Dear esteemed Fredrik,

thank you so much for your outstanding evaluation!

It is a pleasure for us that you spend a memorable time at the Steigenberger Graf Zeppelin and benefited from the great location of the Hotel in the heart of Stuttgart, across the central station and close to all attractions Stuttgart can offer.

That we were able to delight you with all of our services, especially with our friendly staff and the rich culinary offer is a pleasure to hear.
Please be sure that we will gladly pass on the positive feedback to our team and that we all hope to welcome you back soon for a future occasion.

With best regards

Bernd A. Zängle
General Manager
Steigenberger Graf Zeppelin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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