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“Hotel ok but very unfriendly service”

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Ibis Budget Ulm City
Ranked #17 of 38 Hotels in Ulm
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544 reviews from our community

Traveller rating
    77
    239
    147
    54
    27
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Pembroke Pines, Florida
Level 4 Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 13 August 2014

When travelling though Europe by car i usually stop at Ibis Budget hotels for the night because of the price quality ratio. Normally i pay 50 euros a night, this one was 62 so i expected it to be somewhat better. Not so. Parking was incovenient, couldn't get my car in. We were tired after a long trip from Italy so we asked assistence at the front desk. The guy wouldnt even raise his eyes to talk to us, he just pointed at some paper at the wall. Rude!. Anyway since we were loaded with luggage, tired and with no place to leave our stuff we asked help at the Ibis next door (not Budget) and even though we were not staying there the lady receptionist helped us kindly and warmly. After paying 12 euros we could finally park our car there. From there we walked through the stairs to the Budget next door.

Room Tip: Parking is tricky here
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  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank Jazmin79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utrecht, The Netherlands
Level 5 Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 August 2014

Booked this hotel via Booking.com. But unfortunately the booking didn't came true. Fortunately there was someone who could let us in and make another reservation. It was in a room for smokers "But the room has been cleaned thoroughly and you won't smell a thing!!" Yeah right. Even before opening the door of the room We could smell the smoke of cigarettes. So my wife went back to the reception while I entered the room...... Just to see to bugs crawling over the bed.
Well, that was even too much for me. So I grabbed my bag and joined my wife claiming our money back.
never, never again in this hotel.

Room Tip: no room at all is your best choice
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  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank m1st3ryGu3st
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ulm hotels

Bangkok, Thailand
Level 6 Contributor
265 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 30 June 2014

I am an Accor platinum member and always been staying at Accor hotels in different cities. Many times in no items or Mercure and some time in ibis also. This time I tried ibis budget hotel in Ulm but it was a big mistake on my part. I will never go to this hotel I future. They don't give you any benefits of being an Accor platinum member. Staff is really rude. Check out time is at 12 noon time but the staff starts coming to the room after 1130 and every 5 minutes to check what time you a leaving the room. This hotel does not deserve to be an Accor hotel the way they handle the platinum members.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Budget Ulm City

Property: Ibis Budget Ulm City
Address: Neutorstr. 16, 89073 Ulm, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Ulm
Amenities:
Hotel Style:
Ranked #17 of 38 Hotels in Ulm
Price Range (Based on Average Rates): £
Hotel Class:1 star — Ibis Budget Ulm City 1*
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