I was there with my girlfriend last Jan 18th 2014 in the afternoon. The receptionist was form the very first moment very rude. We forgot to tell that we were already in a hotel, so we were exempt of paying taxes and, after 30 min we told her and she didn't want to refund our money!, money that we already payed!!!
Anyway, if what you look is to spend a relaxing time, forget to go there. It is plenty of children playing with balls and many objects inside the pools, bothering everybody and making so much noise that we had to leave after 30 min. No relaxing at all! better not to go to this expensive place!
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